BMW are currently not able to take any new customer applications on the Motability scheme.

Motability Scheme at Harry Fairbairn BMW Kirkcaldy

4.5
Rating 4.5
(10 reviews)
08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
Carberry Place
Mitchelston Industrial Estate
Kirkcaldy KY1 3NQ
GB
Phone Number
Call Harry Fairbairn BMW Kirkcaldy on 01592 804486
Email
Reviews
Visit dealer website

Showroom details
08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:45 - 20:00
Tuesday08:45 - 20:00
Wednesday08:45 - 20:00
Thursday08:45 - 20:00
Friday08:45 - 20:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • James Robertson
  • Giovanni Lanni
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
SundayClosed

Motability service specialists:

  • Eunice Gray
  • Hannah Blackadder
We recommend calling and booking an appointment before visiting.
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Accessibility features at Harry Fairbairn BMW Kirkcaldy

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Harry Fairbairn BMW

We at Harry Fairbairn BMW have been supplying BMW's through Motability for 15 years and our Motability Specialist Jimmy Robertson has more than 20 years experience looking after Motability customers. We have 3 Motability Accredited Specialist on our site, so no matter the day you want to come in, we will always have someone here to help. Just ask for Jimmy Robertson, Giovanni Lanni or Sean Harley.

Harry Fairbairn BMW Kirkcaldy can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Harry Fairbairn BMW Kirkcaldy on 01592804486 to make an appointment with our Motability specialist.

Reviews at Harry Fairbairn BMW Kirkcaldy

  • Rating 5.0
    Totally impressed with the standard of service provided. Lindsey in particular was so very helpful and patient. A great experience all round and I'm very grateful. Thank you.
    Response from Harry Fairbairn BMW Kirkcaldy
    Thank you, for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Very prompt and professional
    Response from Harry Fairbairn BMW Kirkcaldy
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    A good all round service kept up to date with all that was done
    Response from Harry Fairbairn BMW Kirkcaldy
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    No issues at all. The car was collected and delivered back to me as arranged . It was washed which was a huge help to me . I was kept informed as the work was being carried out . Lindsay called to say the work was finished and that the driver would be leaving shortly she also explained what work had been done . Overall I’m very happy with the customer service I received before , during and after . Many thanks to all concerned 😊
    Response from Harry Fairbairn BMW Kirkcaldy
    Thank you, Gillian, for this fantastic review!
    I'm sure the team will be thrilled to see their hard work being recognised. We'll make sure Lindsay sees your positive feedback.
    Imogene
    Arnold Clark
  • Rating 5.0
    Everything was organised easily and I was kept informed of the progress. They arranged for my car to be collected and dropped off. Car was valeted but not very well….minor issue but noticeable and I would drop 1/2 star for that.
    Response from Harry Fairbairn BMW Kirkcaldy
    Thank you, Lorraine, for taking the time to share your feedback with us.

    Imogene
    Arnold Clark
  • Rating 5.0
    Clear communication updated on progress every step of the way. Friendly staff
    Response from Harry Fairbairn BMW Kirkcaldy
    Thank you for the five-star review.

    Imogene
    Arnold Clark.
  • Rating 5.0
    Good service good collect and deliver back to your home also car hoovered inside
    Response from Harry Fairbairn BMW Kirkcaldy
    Glad to hear you were so happy with the service, Terri. See you next time. Thanks.

    Lynne
    Arnold Clark
  • Rating 1.0
    Unhelpful, rude and a can't be bothered attitude
    Response from Harry Fairbairn BMW Kirkcaldy
    We regret that you've been left so disappointed by your experience with us. We really value your feedback and will take this on board.

    Imogene
    Arnold Clark
  • Rating 5.0
    Good customer service. Pick up and drop off driver was very friendly . Overall very happy. Thankyou 😊
    Response from Harry Fairbairn BMW Kirkcaldy
    Hi Gillian! It's great to know the driver was so supportive and you've had a good experience with us. If you need anything else, you know where we are.
    Begonia,
    Arnold Clark
  • Rating 5.0
    Jimmy Robertson provided excellent customer
    service
    Response from Harry Fairbairn BMW Kirkcaldy
    Thank you for taking the time to rate us, John! We are so pleased you enjoyed your visit with Jimmy.

    Lynne
    Arnold Clark
Displaying reviews 1 - 3 out of the 10 most recent
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