Motability Scheme at Arnold Clark BMW Kirkcaldy

4.7
Rating 4.7
(24 reviews)
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
Carberry Place
Mitchelston Industrial Estate
Kirkcaldy KY1 3NQ
GB
Phone Number
Call Arnold Clark BMW Kirkcaldy on 01592 804486
Email
Reviews
Visit dealer website

Showroom details
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 20:00
Tuesday09:00 - 20:00
Wednesday09:00 - 20:00
Thursday09:00 - 20:00
Friday09:00 - 20:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • James Robertson
  • David Corstorphine
  • Charles Ross
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
SundayClosed

Motability service specialists:

  • Eunice Gray
  • Hannah Blackadder
  • Nicola Bostock
  • Robert Drummond
We recommend calling and booking an appointment before visiting.
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Accessibility features at Arnold Clark BMW Kirkcaldy

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Harry Fairbairn BMW

We at Harry Fairbairn BMW have been supplying BMW's through Motability for 15 years and our Motability Specialist Jimmy Robertson has more than 20 years experience looking after Motability customers. We have 3 Motability Accredited Specialist on our site, so no matter the day you want to come in, we will always have someone here to help. Just ask for Jimmy Robertson, Giovanni Lanni or Sean Harley.

Arnold Clark BMW Kirkcaldy can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Arnold Clark BMW Kirkcaldy on 01592804486 to make an appointment with our Motability specialist.

Reviews at Arnold Clark BMW Kirkcaldy

  • Rating 5.0
    Picked up the car from the drive and parked it back in the drive as my wife was on crutches and couldn't drive at the time, washed and hoovered as well, couldn't ask for more than that really.
    Response from Arnold Clark BMW Kirkcaldy
    Thank you for the 5-star review

    Imogene
    Arnold Clark
  • Rating 5.0
    Always friendly and helpful, car returned gleaming ,really good customer experience 👍
    Response from Arnold Clark BMW Kirkcaldy
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 3.0
    Kept waiting when I arrived for MOT at 11am. Had to chase up what was happening with my car at 5pm. They hadn’t actually done the MOT so kept it overnight. The car was delivered back to my house which was very good. Car was delivered and returned washed and hoovered again very good. There was no documents regarding the MOT or the work they had done in the car. I had to phone the garage the next day to chase that up. Things just weren’t smooth and overall disappointed therefore a 3 was the best I could give.
    Response from Arnold Clark BMW Kirkcaldy
    Hi Lorraine, So sorry to hear that your experience has left your feeling this way.
    We value all feedback from our customers as it helps us identify when we're doing a good job and where we can make improvements. Thank you for taking the time to share your thoughts with us

    Imogene
    Arnold Clark
  • Rating 5.0
    Great service & customer care from original booking & after care follow up
    Response from Arnold Clark BMW Kirkcaldy
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Excellent service and all fixed and mot
    Response from Arnold Clark BMW Kirkcaldy
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Great, I even got my car cleaned
    Response from Arnold Clark BMW Kirkcaldy
    This is just the kind of experience we love to hear about.

    Imogene
    Arnold Clark
  • Rating 5.0
    Fantastic met all my needs staff were brilliant
    Response from Arnold Clark BMW Kirkcaldy
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Excellent customer service from start to finish
    Response from Arnold Clark BMW Kirkcaldy
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Jimmy Robertson was excellent throughout the full process. Thank you
    Response from Arnold Clark BMW Kirkcaldy
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Excellent customer service from start to finish.
    Response from Arnold Clark BMW Kirkcaldy
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Top Class service
    Response from Arnold Clark BMW Kirkcaldy
    Hi Pauline! Thank you for the five-star rating! Kyndall, Arnold Clark
  • Rating 5.0
    Everyone and everything were second to none
    Response from Arnold Clark BMW Kirkcaldy
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 4.0
    Nice ..
    Response from Arnold Clark BMW Kirkcaldy
    Thank you for sharing your positive experience.

    Imogene
    Arnold Clark
  • Rating 5.0
    Great customer service. Was made very welcome with coffee and chat car was taken immediately, service was impeccable, 5 star service all the way.
    William Thomson
    Response from Arnold Clark BMW Kirkcaldy
    Hi Alexandrea!

    Hearing that you had a great experience is the best thing we could hope for!

    Richard,
    Arnold Clark
  • Rating 5.0
    Totally impressed with the standard of service provided. Lindsey in particular was so very helpful and patient. A great experience all round and I'm very grateful. Thank you.
    Response from Arnold Clark BMW Kirkcaldy
    Thank you, for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    Very prompt and professional
    Response from Arnold Clark BMW Kirkcaldy
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    A good all round service kept up to date with all that was done
    Response from Arnold Clark BMW Kirkcaldy
    Thank you for the 5-star review.

    Imogene
    Arnold Clark
  • Rating 5.0
    No issues at all. The car was collected and delivered back to me as arranged . It was washed which was a huge help to me . I was kept informed as the work was being carried out . Lindsay called to say the work was finished and that the driver would be leaving shortly she also explained what work had been done . Overall I’m very happy with the customer service I received before , during and after . Many thanks to all concerned 😊
    Response from Arnold Clark BMW Kirkcaldy
    Thank you, Gillian, for this fantastic review!
    I'm sure the team will be thrilled to see their hard work being recognised. We'll make sure Lindsay sees your positive feedback.
    Imogene
    Arnold Clark
  • Rating 5.0
    Everything was organised easily and I was kept informed of the progress. They arranged for my car to be collected and dropped off. Car was valeted but not very well….minor issue but noticeable and I would drop 1/2 star for that.
    Response from Arnold Clark BMW Kirkcaldy
    Thank you, Lorraine, for taking the time to share your feedback with us.

    Imogene
    Arnold Clark
  • Rating 5.0
    Clear communication updated on progress every step of the way. Friendly staff
    Response from Arnold Clark BMW Kirkcaldy
    Thank you for the five-star review.

    Imogene
    Arnold Clark.

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