Motability Scheme at Specialist Cars Volkswagen Kirkcaldy

Motability Scheme at Specialist Cars Volkswagen Kirkcaldy

4.8
Rating 4.8
(75 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 11:00 - 17:00

Contact information

Address
Caxton Place
Mitchelston Industrial Estate
Kirkcaldy KY1 3LT
GB
Phone Number
Call Specialist Cars Volkswagen Kirkcaldy on 01592 220000
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Fraser Simpson
  • Andrew Gamble
  • Jordan Lanni
  • Daniel Saunderson
  • Stuart Kerr
  • Kevin Grant
  • Cath Sherman
  • Alex Lynskey
  • David Anderson
  • Liam Wilson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Sara Montague
  • Louise Lamond
We recommend calling and booking an appointment before visiting.
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Accessibility features at Specialist Cars Volkswagen Kirkcaldy

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Specialist Cars Volkswagen Kirkcaldy

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Specialist Cars Volkswagen Kirkcaldy can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Specialist Cars Volkswagen Kirkcaldy on 01592220000 to make an appointment with our Motability specialist.

Reviews at Specialist Cars Volkswagen Kirkcaldy

  • Rating 5.0
    A great experience all through. Dave was friendly and helpful at all stages.
    Response from Specialist Cars Volkswagen Kirkcaldy
    Good Morning, David.

    Thank you for sharing your experience with the Motability Scheme at Specialist Cars Volkswagen Kirkcaldy!

    We’re delighted to hear that Dave provided friendly and helpful support throughout the process. It’s great to know you had such a positive experience. If there’s anything more we can do for you, don’t hesitate to get in touch!

    Best Regards,
    Erin
  • Rating 5.0
    Alex was extremely helpful and very friendly
    Response from Specialist Cars Volkswagen Kirkcaldy
    Good Afternoon, Isabella.

    Thank you for your wonderful review! We’re so glad to hear that Alex provided you with helpful and friendly service at Volkswagen Kirkcaldy. It’s always our goal to make every experience as positive as possible, and we’re thrilled Alex made such a great impression. If there’s anything else we can assist you with, feel free to reach out. Enjoy your new car!

    Best Regards,
    Erin
  • Rating 5.0
    Had a great experience
    Response from Specialist Cars Volkswagen Kirkcaldy
    Good Afternoon, Jax.

    Thank you for your great feedback! We’re so pleased to hear that you had a positive experience at Volkswagen Kirkcaldy. If there’s anything more we can assist you with, don’t hesitate to reach out!

    Best Regards,
    Erin
  • Rating 5.0
    Dan was very helpful & took the time to answer all of my questions. Very pleasant in manner.
    Response from Specialist Cars Volkswagen Kirkcaldy
    Good Morning Pauline,

    Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that your recent experience at our dealership was a positive one. I’ve shared your kind words with Dan and the team.

    We hope you’re enjoying your new car, and we look forward to welcoming you back in the future.

    Kind regards,
    Linsey
  • Rating 5.0
    From start to finish Andrew Gamble from the dealership kept me in the loop and the progress of my son's new mobility vehicle and hand over was very efficient very patient and courteous
    Response from Specialist Cars Volkswagen Kirkcaldy
    Good Afternoon, Logan.

    Thank you for your kind words about Andrew and the team at Volkswagen Kirkcaldy. We’re thrilled to hear that Andrew kept you informed throughout the process and that the handover was smooth and efficient.

    Our goal is to provide exceptional customer service, and it’s rewarding to know that we met your expectations.

    We hope your son enjoys his new mobility vehicle!

    Best Regards,
    Erin
  • Rating 5.0
    Great, I was kept up to date regular throughout the whole experience and had everything explained properly.
    Response from Specialist Cars Volkswagen Kirkcaldy
    Good Morning Brodie,

    Thank you for taking the time to leave us a review. We're thrilled to hear that your recent experience at our dealership was a positive one. I’ve shared your kind words with the team.

    We hope you’re enjoying your new car, and we look forward to welcoming you back in the future.

    Kind regards,
    Linsey
  • Rating 5.0
    The whole experience was hassle free and the garage is used helped and made it effortless. Alex was a very friendly and kept me updated at every turn. She is an asset
    Response from Specialist Cars Volkswagen Kirkcaldy
    Good Morning Rachael,

    Thank you very much for taking the time to leave us a review. I'm so glad to hear your recent experience at our Kirkcaldy dealership was such a positive one. I have passed your kind comments onto Alex and our management team.

    I hope you are enjoying your new car.

    Kind regards,
    Linsey
  • Rating 5.0
    Big thank you Fraser Simpson for every thing love car so dose my son x
    Response from Specialist Cars Volkswagen Kirkcaldy
    Good Afternoon Kenneth,

    Thank you very much for taking the time to leave us a review. I'm glad to hear you were happy with the service you received and you and your son love your new car. I will pass this onto Fraser and the team.

    Kind regards,
    Linsey
  • Rating 5.0
    Kevin was amazing! Informative, friendly and helpful. Fantastic exall round!
  • Rating 5.0
    Dan was really nice and polite and really helpful. A credit to the company.
  • Rating 5.0
    Friendly and helpful staff made the handover hassle free.
  • Rating 5.0
    David was very patient with my husband and I and explained everything. He made us feel welcome and nothing was too much trouble, he also told us to call if we have any questions.
  • Rating 5.0
    Brilliant experience- Liam was so helpful and kept me up to date with everything, 1st class service
  • Rating 5.0
    Excellent. Very knowledgeable and helpful and aware of my needs.
  • Rating 5.0
    Very informative, kept me updated. Also very helpful.
  • Rating 5.0
    Had a few issues with the car and they got it all booked in and sorted
  • Rating 5.0
    The young man that collected and dropped off my car was very polite and friendly. I was informed throughout the day of how my car was progressing during its MOT.
  • Rating 5.0
    Cath was very helpful throughout the process. Can't fault the service received
  • Rating 5.0
    Dan from Vw specialists in Kirkcaldy was amazing such a nice guy, never had a Motability Car before and he talked us through all the steps and got the car ordered swiftly will definitely be a returning customer 10/10

    Thanks again Dan !
  • Rating 5.0
    Fantastic. Alex was very kind and took me through the various features of the car with patience. Can’t fault anything.

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