Motability Scheme at John Clark Volkswagen Kirkcaldy
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Caxton Place
Mitchelston Industrial Estate
Kirkcaldy KY1 3LT
GB
Phone Number
Call John Clark Volkswagen Kirkcaldy on 01592 220000
01592 220000
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 11:00 - 17:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Fraser Simpson
- Andrew Gamble
- Daniel Saunderson
- Stuart Kerr
- Kevin Grant
- Cath Sherman
- Alex Lynskey
- David Anderson
- Liam Wilson
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00Closed Today Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Sara Montague
- Louise Lamond
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at John Clark Volkswagen Kirkcaldy
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toilet
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK - Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to John Clark Volkswagen Kirkcaldy
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
John Clark Volkswagen Kirkcaldy can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact John Clark Volkswagen Kirkcaldy on 01592220000 to make an appointment with our Motability specialist.
Reviews at John Clark Volkswagen Kirkcaldy
- Rating 5.0Mar 27, 2025This is my second time using this garage for a motability vehicle. I can safely say dealing with Cath was much more pleasant than my first experience. Cath was very polite, helpful and patient with me during the ordering process. She kept me up to date via phone call with any progress of my vehicle. Upon collecting the vehicle again she was polite, helpful and patient, she took some extra time to help me connect my phone to the car and spent some time showing me the car play features and the mod cons to help me make better use of the vehicle. Cath is a credit to the Volkswagen company and deserves 5 stars and more. Thank you to Cath for making it such a pleasant experience
- Rating 5.0Feb 7, 2025ExcellentResponse from John Clark Volkswagen KirkcaldyFeb 13, 2025Good Morning Kenneth,
Thank you very much for taking the time to leave us a review. I'll be sure to pass this onto the team.
I'm glad to hear that your experience was a positive one.
Many thanks,
Linsey - Rating 5.0Feb 7, 2025The best bar noneResponse from John Clark Volkswagen KirkcaldyFeb 13, 2025Good Morning Paul,
Thank you very much for taking the time to leave us a review. I'll be sure to pass this onto the team. I'm glad to hear that your experience was a positive one.
Many thanks, Linsey - Rating 5.0Feb 5, 2025From start to finish Alex was amazing, always keeping me in the loop what was happening. Will definitely be back againResponse from John Clark Volkswagen KirkcaldyFeb 7, 2025Good Morning, Aylah.
Thank you for your fantastic feedback! We’re thrilled to hear that Alex provided amazing service and kept you informed every step of the way. It’s great to know your experience with the Motability Scheme at Specialist Cars Volkswagen Kirkcaldy was so positive. We look forward to welcoming you back in the future – enjoy your new car!
Best Regards,
Erin - Rating 5.0Jan 28, 2025Simple straight forward a pleasureResponse from John Clark Volkswagen KirkcaldyJan 29, 2025Good Morning, Faith.
Thank you for your wonderful feedback! We’re thrilled to hear that your experience with the Motability Scheme at Specialist Cars Volkswagen Kirkcaldy was simple, straightforward, and a pleasure. Making the process as easy and enjoyable as possible is always our goal. If there’s anything else we can do for you, please don’t hesitate to reach out. Enjoy your new vehicle!
Best Regards,
Erin - Rating 3.0Jan 22, 2025Everything was fineResponse from John Clark Volkswagen KirkcaldyJan 29, 2025Good Morning Shananz,
Thank you for taking the time to leave us a review. We’re glad to hear that everything was fine during your experience with us. We strive to provide the best possible service and would love to know if there’s anything we could have done to make your experience a 5-star one.
Your feedback is invaluable, and we’re always looking for ways to improve.
Many thanks, - Rating 5.0Jan 16, 2025Dealt with cath who was amazing through the whole thingResponse from John Clark Volkswagen KirkcaldyJan 21, 2025Hi Dylan,
Thank you very much for taking the time to leave us a review. I'm so glad to hear that you had such a positive experience. I will be sure to pass your comments onto Cath and the team.
Many thanks,
Linsey - Rating 5.0Dec 10, 2024A great experience all through. Dave was friendly and helpful at all stages.Response from John Clark Volkswagen KirkcaldyDec 11, 2024Good Morning, David.
Thank you for sharing your experience with the Motability Scheme at Specialist Cars Volkswagen Kirkcaldy!
We’re delighted to hear that Dave provided friendly and helpful support throughout the process. It’s great to know you had such a positive experience. If there’s anything more we can do for you, don’t hesitate to get in touch!
Best Regards,
Erin - Rating 5.0Nov 25, 2024Alex was extremely helpful and very friendlyResponse from John Clark Volkswagen KirkcaldyNov 26, 2024Good Afternoon, Isabella.
Thank you for your wonderful review! We’re so glad to hear that Alex provided you with helpful and friendly service at Volkswagen Kirkcaldy. It’s always our goal to make every experience as positive as possible, and we’re thrilled Alex made such a great impression. If there’s anything else we can assist you with, feel free to reach out. Enjoy your new car!
Best Regards,
Erin - Rating 5.0Nov 25, 2024Had a great experienceResponse from John Clark Volkswagen KirkcaldyNov 26, 2024Good Afternoon, Jax.
Thank you for your great feedback! We’re so pleased to hear that you had a positive experience at Volkswagen Kirkcaldy. If there’s anything more we can assist you with, don’t hesitate to reach out!
Best Regards,
Erin - Rating 5.0Nov 19, 2024Dan was very helpful & took the time to answer all of my questions. Very pleasant in manner.Response from John Clark Volkswagen KirkcaldyNov 25, 2024Good Morning Pauline,
Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that your recent experience at our dealership was a positive one. I’ve shared your kind words with Dan and the team.
We hope you’re enjoying your new car, and we look forward to welcoming you back in the future.
Kind regards,
Linsey - Rating 5.0Nov 1, 2024From start to finish Andrew Gamble from the dealership kept me in the loop and the progress of my son's new mobility vehicle and hand over was very efficient very patient and courteousResponse from John Clark Volkswagen KirkcaldyNov 5, 2024Good Afternoon, Logan.
Thank you for your kind words about Andrew and the team at Volkswagen Kirkcaldy. We’re thrilled to hear that Andrew kept you informed throughout the process and that the handover was smooth and efficient.
Our goal is to provide exceptional customer service, and it’s rewarding to know that we met your expectations.
We hope your son enjoys his new mobility vehicle!
Best Regards,
Erin - Rating 5.0Oct 12, 2024Great, I was kept up to date regular throughout the whole experience and had everything explained properly.Response from John Clark Volkswagen KirkcaldyNov 25, 2024Good Morning Brodie,
Thank you for taking the time to leave us a review. We're thrilled to hear that your recent experience at our dealership was a positive one. I’ve shared your kind words with the team.
We hope you’re enjoying your new car, and we look forward to welcoming you back in the future.
Kind regards,
Linsey - Rating 5.0Oct 1, 2024The whole experience was hassle free and the garage is used helped and made it effortless. Alex was a very friendly and kept me updated at every turn. She is an assetResponse from John Clark Volkswagen KirkcaldyNov 25, 2024Good Morning Rachael,
Thank you very much for taking the time to leave us a review. I'm so glad to hear your recent experience at our Kirkcaldy dealership was such a positive one. I have passed your kind comments onto Alex and our management team.
I hope you are enjoying your new car.
Kind regards,
Linsey - Rating 5.0Sep 30, 2024Big thank you Fraser Simpson for every thing love car so dose my son xResponse from John Clark Volkswagen KirkcaldyDec 17, 2024Good Afternoon Kenneth,
Thank you very much for taking the time to leave us a review. I'm glad to hear you were happy with the service you received and you and your son love your new car. I will pass this onto Fraser and the team.
Kind regards,
Linsey - Rating 5.0Sep 27, 2024Kevin was amazing! Informative, friendly and helpful. Fantastic exall round!
- Rating 5.0Sep 27, 2024Dan was really nice and polite and really helpful. A credit to the company.
- Rating 5.0Sep 26, 2024Friendly and helpful staff made the handover hassle free.
- Rating 5.0Sep 23, 2024David was very patient with my husband and I and explained everything. He made us feel welcome and nothing was too much trouble, he also told us to call if we have any questions.
- Rating 5.0Sep 9, 2024Brilliant experience- Liam was so helpful and kept me up to date with everything, 1st class service
Thank you very much for taking the time to leave a review and for sharing your lovely comments. I will be sure to pass this onto Cath and the management team at site. I'm so happy to hear you had such a great experience through the process of ordering and collecting your new car. I hope you're enjoyig the new car.
Many thanks,
Linsey