Motability Scheme at Kirkcaldy Ford Centre

4.9
Rating 4.9
(250 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 11:00 - 17:00
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Contact information

Address
Forth Avenue
Kirkcaldy KY2 5PL
GB
Get directions
Phone Number
Call Kirkcaldy Ford Centre on 01592 348049
01592 348049
01592 348049
Website

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Email

Email us

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Dawn Scott
  • Gary Brown
  • Elena Fernie
  • Tony Whelan
  • Lee Dowie

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
SundayClosed

Motability service specialists:

  • Graeme Salmond
  • Kelly Taylor
  • Abbie Horne
  • Ryan Lawson
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Accessibility features at Kirkcaldy Ford Centre

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Kirkcaldy Ford Centre

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Kirkcaldy Ford Centre can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Kirkcaldy Ford Centre on 01592348049 to make an appointment with our Motability specialist.

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Reviews at Kirkcaldy Ford Centre

  • Rating 5.0
    Easy to book offered a curtesy car. Valeted when finished.
    Response from Kirkcaldy Ford Centre
    Dear Glenys E.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found the booking process easy and appreciated the courtesy car. It's great to know that you were pleased with the valet service as well. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Elegant walked us through the process step by step and made everything simple for us
    Response from Kirkcaldy Ford Centre
    Dear Maria M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Elena was able to guide you through the process with ease and simplicity. At Kirkcaldy Ford Centre, we strive to provide exceptional service, and it’s rewarding to know that we met your expectations. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Warm regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    All good. Friendly staff, professional service and a courtesy car provided which was very much appreciated.
    Response from Kirkcaldy Ford Centre
    Hello John D.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our team at Kirkcaldy Ford Centre. It's wonderful to know that our friendly staff and professional service met your expectations, and we're glad the courtesy car was helpful for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Elaina was very helpful when we picked up our car
    Response from Kirkcaldy Ford Centre
    Hello Sarahjane E.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Elaina was able to assist you effectively when you picked up your car. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 2.0
    Our first lease with the Kuga was unreliable with few faults within first year, had considered to take a chance on a Puma but with the lead times being months away and taking in to consideration the issues experienced it was best to order from another manufacturer. Travelling a little further out we found not only a more pleasant experience but a vehicle that appears much better value than the one we had previously, which also came at a premium.

    Discovered some information provided originally here was also incorrect and overall just wasn’t professional or felt right.

    Response from Kirkcaldy Ford Centre
    Hello Shezad,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear that your experience with the Kuga did not meet your expectations, and I understand your decision to explore other options. We strive to provide reliable vehicles and a positive experience for all our customers, so your feedback is invaluable in helping us improve. If there's anything specific you would like to discuss or if you have further details about the issues you encountered, please feel free to reach out. We hope to have the opportunity to serve you better in the future.

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Elena was so very helpful and friendly just brilliant customer service.
    Response from Kirkcaldy Ford Centre
    Hello Mason S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Elena provided you with brilliant customer service. Our team at Kirkcaldy Ford Centre always strives to offer the best experience possible, and it's fantastic to know that Elena's helpful and friendly approach made a positive impact on your visit.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    Very kind & friendly, helpful and professional, great experience
    Response from Kirkcaldy Ford Centre
    Dear Cassie N.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us. Our team strives to provide kind, friendly, and professional service to all our customers, and it is incredibly rewarding to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with the entire team. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Warm regards,

    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    Very helpful forgot about ordering my new car and ordered very last minute. They couldn’t have been anymore helpful if they tried
    Response from Kirkcaldy Ford Centre
    Hello Alfie B.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that our team was able to assist you effectively, even with a last-minute order. It's our goal to provide the best possible service to all our customers, and your feedback is greatly appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    No problem at all, car came back all valeted and looking good.
    Response from Kirkcaldy Ford Centre
    Dear Ann S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with the condition of your car upon its return. Our team at Kirkcaldy Ford Centre always strives to provide the best service possible, and it's rewarding to know that our efforts have met your expectations.

    Your feedback is greatly appreciated and will be shared with the entire team. If there's anything more we can do for you in the future, please don't hesitate to let us know.

    Thank you once again for your kind words and for choosing the Motability Scheme at Kirkcaldy Ford Centre.

    Best regards,

    Kirkcaldy Ford Centre Team
  • Rating 5.0
    Professional, sense of humour, polite and explained the details
    Response from Kirkcaldy Ford Centre
    Hello Kevin O.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience at the Kirkcaldy Ford Centre. Our team always strives to provide professional service with a touch of humor, and it's great to know that you appreciated the detailed explanations we provided. Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Very nice phone manners..and very helpful and efficient..
    Response from Kirkcaldy Ford Centre
    Dear Maureen M.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our phone manners to be nice and our service helpful and efficient. Providing excellent customer service is a top priority for us at Kirkcaldy Ford Centre, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Great knowledge
    Response from Kirkcaldy Ford Centre
    Hello Damion,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our team to be knowledgeable. Providing excellent service and expertise is something we strive for every day, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Kirkcaldy Ford Centre.

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    First class
    Response from Kirkcaldy Ford Centre
    Hello Elizabeth,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a first-class experience at the Kirkcaldy Ford Centre. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    Very professional as a new customer she explained everything in detail, took me through all the services and even set up my phone, absolutely fantastic.
    Response from Kirkcaldy Ford Centre
    Hello Roy S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience as a new customer was positive and that everything was explained in detail. It's great to know that our team was able to assist you with setting up your phone and guide you through our services. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Kirkcaldy Ford Centre.

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    Very good customer service,made everything very simple and thorough!
    Response from Kirkcaldy Ford Centre
    Hello William W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our Motability Specialist at the Kirkcaldy Ford Centre. Making the process simple and thorough for our customers is always our top priority, and your feedback reassures us that we are on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    top quality service from all at the garage
    Response from Kirkcaldy Ford Centre
    Hello Ian S.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you received top-quality service from everyone at our garage. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    Brilliant really helpful
    Response from Kirkcaldy Ford Centre
    Hello Bradley,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service brilliant and really helpful. At Kirkcaldy Ford Centre, we strive to provide the best experience for all our customers, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Superb great service soon as I walked in
    Response from Kirkcaldy Ford Centre
    Hello Stephen R.,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a superb experience with our service as soon as you walked in. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Very helpful. Lady knew a lot of information and gave us our options to order the best car for us
    Response from Kirkcaldy Ford Centre
    Dear Sarahjane E.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful and that our team member was able to provide you with the information you needed to choose the best car for your needs. Your satisfaction is our top priority, and it's great to know we met your expectations.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    A very seamless handover, showed me how to work the controls etc. always a pleasure
    Response from Kirkcaldy Ford Centre
    Hello Kevin,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a seamless handover experience and that Elena was able to assist you with the controls. It's always a pleasure to serve you, and we're delighted to know that you had a great experience with us at the Kirkcaldy Ford Centre. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre

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