Motability Scheme at Kirkcaldy Ford Centre

4.9
Rating 4.9
(153 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 11:00 - 17:00

Contact information

Address
Forth Avenue
Kirkcaldy KY2 5PL
GB
Phone Number
Call Kirkcaldy Ford Centre on 01592 261199
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Elena Fernie
  • Lee Dowie

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
SundayClosed

Motability service specialists:

  • Graeme Salmond
  • Eryn Bruce
  • Melisa Pritchard
  • Sarah Douglas
  • Abbie Horne
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Accessibility features at Kirkcaldy Ford Centre

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Kirkcaldy Ford Centre

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Kirkcaldy Ford Centre can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Kirkcaldy Ford Centre on 01592261199 to make an appointment with our Motability specialist.

Reviews at Kirkcaldy Ford Centre

  • Rating 5.0
    Excellent customer service many thanks to Elena very happy with the car and the whole experience
    Response from Kirkcaldy Ford Centre
    Hello Andrew T.. Thank you for taking the time to leave us a review about your visit. We pride ourselves on our customer services
  • Rating 5.0
    Staff very professional and well mannered made the transaction very easy
    Response from Kirkcaldy Ford Centre
    Thank you for your high star rating and for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great staff very professional and friendly
    Response from Kirkcaldy Ford Centre
    Hello Leslie H.. Thank you for taking the time to leave us a review about your visit. We pride ourselves on our customer services
  • Rating 5.0
    Superb customer service from the Motability sales lady (so sorry to have forgotten her name but she was excellent), couldn’t have been dealt with any quicker or any better than it was. A great example to her company, for sure.
    Response from Kirkcaldy Ford Centre
    Hello James and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
  • Rating 5.0
    Great service was told everything they where doing they sent the health report by video and was very easy to use the staff where great
    Response from Kirkcaldy Ford Centre
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Positive experience.
    Response from Kirkcaldy Ford Centre
    Thank you for your high star rating.
  • Rating 4.0
    Sales person was extremely helpful and patient. Signage around dealerahip could be better, but overall a good experience.
    Response from Kirkcaldy Ford Centre
    Hello Richard S.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Exellent
    Response from Kirkcaldy Ford Centre
    we're glad to have been of service! Thank you for your high star rating. It is great to know that you would rate us as 5 stars James, thank you for taking the time to leave us this great review! Kind regards,
  • Rating 5.0
    Great customer service from Elena, we are very happy with our car.
    Response from Kirkcaldy Ford Centre
    Thank you for the great review and the feedback on Elena, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    They were quick for what they were doing
    Response from Kirkcaldy Ford Centre
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Friendly and knowledgeable staff. Good choice. Quick and efficient. Answered all our questions and more.
    Response from Kirkcaldy Ford Centre
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent customer service
    Response from Kirkcaldy Ford Centre
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very helpful and understood our needs
    Response from Kirkcaldy Ford Centre
    Hello Allen G.. Thank you for taking the time to leave us a review about your visit. We pride ourselves on our customer services
  • Rating 5.0
    Elenor is brilliant
    Response from Kirkcaldy Ford Centre
    Thank you for your high star rating.
  • Rating 5.0
    It's really easy to see why Elana has been mobility specialist of the year for the last few years running she's absolutely brilliant, keeps you updated all the way through she's just amazing.
    Response from Kirkcaldy Ford Centre
    Thank you so much for your kind words! We are so happy to hear that Elena was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Been dealing with Elena for last 10 years or so, she always goes above and beyond, nothing is too much trouble, love my new car, thank you
    Response from Kirkcaldy Ford Centre
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Elena and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Norma
  • Rating 5.0
    Great service THANKS
    Response from Kirkcaldy Ford Centre
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Fantastic customer service, everything was explained so well, would definitely recommend going here 100%.
    Response from Kirkcaldy Ford Centre
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Elena receives the recognition he deserves. Many thanks Ann
  • Rating 5.0
    Brilliant service, was very easy and Elena was very informative. Thank you very much :)
    Response from Kirkcaldy Ford Centre
    Thank you so much for your kind words! We are so happy to hear that Elena was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great service from Elena, can’t thank her enough for all her help,
    Response from Kirkcaldy Ford Centre
    Thank you so much for your kind words! We are so happy to hear that Elena was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

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