Motability Scheme at Kirkcaldy Ford Centre
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Forth Avenue
Kirkcaldy KY2 5PL
GB
Phone Number
Call Kirkcaldy Ford Centre on 01592 348049
01592 348049
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 11:00 - 17:00Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Dawn Scott
- Gary Brown
- Elena Fernie
- Tony Whelan
- Lee Dowie
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | Closed |
Motability service specialists:
- Graeme Salmond
- Kelly Taylor
- Abbie Horne
- Ryan Lawson
Click pin to expand map
Accessibility features at Kirkcaldy Ford Centre
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Kirkcaldy Ford Centre
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Kirkcaldy Ford Centre can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Kirkcaldy Ford Centre on 01592348049 to make an appointment with our Motability specialist.
Reviews at Kirkcaldy Ford Centre
- Rating 5.0Oct 31, 2025Everything went smooth on the handover ‘ couldn’t fault the help that was given
- Rating 5.0Oct 30, 2025Great service all staff helpful n great to deal withResponse from Kirkcaldy Ford CentreNov 3, 2025Hello Steven L.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our team at Kirkcaldy Ford Centre. Our staff takes pride in being helpful and providing excellent service, and your feedback means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Kirkcaldy Ford Centre Team - Rating 5.0Oct 29, 2025Impeccable. Reception waiting area requires seating.Response from Kirkcaldy Ford CentreNov 3, 2025Thank you for your high star rating.
- Rating 5.0Oct 14, 2025Very straightforward experience. Quick and easy. Staff were very helpful and the whole thing was seamless.Response from Kirkcaldy Ford CentreOct 15, 2025Hello Samuel C.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a straightforward and seamless experience with us at Kirkcaldy Ford Centre. Our team strives to provide helpful and efficient service, and it's great to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Kirkcaldy Ford Centre Team - Rating 5.0Oct 14, 2025Elena was so lovely ,helpful and knowledgable and made the whole process a great experience. Customer service at its very best!Response from Kirkcaldy Ford CentreOct 15, 2025Hello Mason S.,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Elena was able to make your experience with us so positive. Providing excellent customer service is our top priority, and it’s always rewarding to know when we’ve succeeded. Your kind words will be passed along to Elena and the rest of our team. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Kirkcaldy Ford Centre Team - Rating 5.0Oct 7, 2025Easy to book offered a curtesy car. Valeted when finished.Response from Kirkcaldy Ford CentreOct 7, 2025Dear Glenys E.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found the booking process easy and appreciated the courtesy car. It's great to know that you were pleased with the valet service as well. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Kirkcaldy Ford Centre Team - Rating 5.0Oct 6, 2025Elegant walked us through the process step by step and made everything simple for usResponse from Kirkcaldy Ford CentreOct 6, 2025Dear Maria M.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Elena was able to guide you through the process with ease and simplicity. At Kirkcaldy Ford Centre, we strive to provide exceptional service, and it’s rewarding to know that we met your expectations. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Warm regards,
The Kirkcaldy Ford Centre Team - Rating 5.0Oct 2, 2025All good. Friendly staff, professional service and a courtesy car provided which was very much appreciated.Response from Kirkcaldy Ford CentreOct 3, 2025Hello John D.,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our team at Kirkcaldy Ford Centre. It's wonderful to know that our friendly staff and professional service met your expectations, and we're glad the courtesy car was helpful for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Kirkcaldy Ford Centre Team - Rating 5.0Oct 1, 2025Elaina was very helpful when we picked up our carResponse from Kirkcaldy Ford CentreOct 1, 2025Hello Sarahjane E.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Elaina was able to assist you effectively when you picked up your car. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Kirkcaldy Ford Centre Team - Rating 2.0Oct 1, 2025Our first lease with the Kuga was unreliable with few faults within first year, had considered to take a chance on a Puma but with the lead times being months away and taking in to consideration the issues experienced it was best to order from another manufacturer. Travelling a little further out we found not only a more pleasant experience but a vehicle that appears much better value than the one we had previously, which also came at a premium.
Discovered some information provided originally here was also incorrect and overall just wasn’t professional or felt right.Response from Kirkcaldy Ford CentreOct 1, 2025Hello Shezad,
Thank you for taking the time to share your feedback with us. I'm sorry to hear that your experience with the Kuga did not meet your expectations, and I understand your decision to explore other options. We strive to provide reliable vehicles and a positive experience for all our customers, so your feedback is invaluable in helping us improve. If there's anything specific you would like to discuss or if you have further details about the issues you encountered, please feel free to reach out. We hope to have the opportunity to serve you better in the future.
Best regards,
The Kirkcaldy Ford Centre Team - Rating 5.0Sep 30, 2025Elena was so very helpful and friendly just brilliant customer service.Response from Kirkcaldy Ford CentreOct 1, 2025Hello Mason S.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Elena provided you with brilliant customer service. Our team at Kirkcaldy Ford Centre always strives to offer the best experience possible, and it's fantastic to know that Elena's helpful and friendly approach made a positive impact on your visit.
If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Kirkcaldy Ford Centre - Rating 5.0Sep 30, 2025Very kind & friendly, helpful and professional, great experienceResponse from Kirkcaldy Ford CentreOct 1, 2025Dear Cassie N.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us. Our team strives to provide kind, friendly, and professional service to all our customers, and it is incredibly rewarding to know that we met your expectations.
Your feedback is greatly appreciated and will be shared with the entire team. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.
Warm regards,
The Motability Scheme Team at Kirkcaldy Ford Centre - Rating 5.0Sep 29, 2025Very helpful forgot about ordering my new car and ordered very last minute. They couldn’t have been anymore helpful if they triedResponse from Kirkcaldy Ford CentreOct 1, 2025Hello Alfie B.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that our team was able to assist you effectively, even with a last-minute order. It's our goal to provide the best possible service to all our customers, and your feedback is greatly appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. Enjoy your new car!
Best regards,
The Motability Scheme Team at Kirkcaldy Ford Centre - Rating 5.0Sep 25, 2025No problem at all, car came back all valeted and looking good.Response from Kirkcaldy Ford CentreSep 26, 2025Dear Ann S.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with the condition of your car upon its return. Our team at Kirkcaldy Ford Centre always strives to provide the best service possible, and it's rewarding to know that our efforts have met your expectations.
Your feedback is greatly appreciated and will be shared with the entire team. If there's anything more we can do for you in the future, please don't hesitate to let us know.
Thank you once again for your kind words and for choosing the Motability Scheme at Kirkcaldy Ford Centre.
Best regards,
Kirkcaldy Ford Centre Team - Rating 5.0Sep 22, 2025Professional, sense of humour, polite and explained the detailsResponse from Kirkcaldy Ford CentreSep 23, 2025Hello Kevin O.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience at the Kirkcaldy Ford Centre. Our team always strives to provide professional service with a touch of humor, and it's great to know that you appreciated the detailed explanations we provided. Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Kirkcaldy Ford Centre Team - Rating 5.0Sep 19, 2025Very nice phone manners..and very helpful and efficient..Response from Kirkcaldy Ford CentreSep 22, 2025Dear Maureen M.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our phone manners to be nice and our service helpful and efficient. Providing excellent customer service is a top priority for us at Kirkcaldy Ford Centre, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Kirkcaldy Ford Centre Team - Rating 5.0Sep 19, 2025Great knowledgeResponse from Kirkcaldy Ford CentreSep 19, 2025Hello Damion,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our team to be knowledgeable. Providing excellent service and expertise is something we strive for every day, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Kirkcaldy Ford Centre.
Best regards,
The Motability Scheme Team at Kirkcaldy Ford Centre - Rating 5.0Sep 14, 2025First classResponse from Kirkcaldy Ford CentreSep 15, 2025Hello Elizabeth,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a first-class experience at the Kirkcaldy Ford Centre. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Kirkcaldy Ford Centre - Rating 5.0Sep 10, 2025Very professional as a new customer she explained everything in detail, took me through all the services and even set up my phone, absolutely fantastic.Response from Kirkcaldy Ford CentreSep 11, 2025Hello Roy S.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience as a new customer was positive and that everything was explained in detail. It's great to know that our team was able to assist you with setting up your phone and guide you through our services. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Kirkcaldy Ford Centre.
Best regards,
The Motability Scheme Team at Kirkcaldy Ford Centre - Rating 5.0Sep 10, 2025Very good customer service,made everything very simple and thorough!Response from Kirkcaldy Ford CentreSep 11, 2025Hello William W.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our Motability Specialist at the Kirkcaldy Ford Centre. Making the process simple and thorough for our customers is always our top priority, and your feedback reassures us that we are on the right track.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Kirkcaldy Ford Centre
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your handover experience went smoothly and that you found our assistance helpful. Your feedback is incredibly valuable to us, and it’s great to know we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Kirkcaldy Ford Centre.
Best regards,
Kirkcaldy Ford Centre Team