Motability Scheme at Kirkcaldy Ford Centre

4.9
Rating 4.9
(271 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 11:00 - 17:00
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Contact information

Address
Forth Avenue
Kirkcaldy KY2 5PL
GB
Get directions
Phone Number
Call Kirkcaldy Ford Centre on 01592 348049
01592 348049
01592 348049
Website

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Email

Email us

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Dawn Scott
  • Gary Brown
  • Alex Campbell
  • Elena Fernie
  • Tony Whelan
  • Lee Dowie
  • David Barnes

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
SundayClosed

Motability service specialists:

  • Graeme Salmond
  • Kelly Taylor
  • Abbie Horne
  • Ryan Lawson
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Accessibility features at Kirkcaldy Ford Centre

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Kirkcaldy Ford Centre

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Kirkcaldy Ford Centre can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Kirkcaldy Ford Centre on 01592348049 to make an appointment with our Motability specialist.

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Reviews at Kirkcaldy Ford Centre

  • Rating 5.0
    No problem smooth everything explained
  • Rating 5.0
    Always there to help very nice people 👍👍
    Response from Kirkcaldy Ford Centre
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Elena was incredible helpful and supportive throughout the process. She communicated frequently and clearly, and the whole experience felt seamless from start to finish. We are incredibly happy and it has made our lives much easier - thanks Elena!
    Response from Kirkcaldy Ford Centre


    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Elena was able to provide you with such a supportive and seamless experience. Your satisfaction is our top priority, and knowing that we have made your lives easier is incredibly rewarding for our team.

    We truly appreciate your kind words and your 5-star rating. It motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Kirkcaldy Ford Centre.

    Best regards,

    Kirkcaldy Ford Centre Team
  • Rating 5.0
    Excellent service.
    Response from Kirkcaldy Ford Centre
    Thank you for taking the time to leave us this great 5 star review


    Kind regards,
  • Rating 5.0
    The salesman was absolutely fab ... He went over all we needed to know perfectly and was professional but really friendly and helpful
    Response from Kirkcaldy Ford Centre
    Hello Una,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with our salesman. It's great to know that he was able to provide all the information you needed in a professional, friendly, and helpful manner. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Excellent service from the team as always
    Response from Kirkcaldy Ford Centre
    Hello Thomas G.,

    Thank you so much for your wonderful review and for giving us a 5-star rating! We are thrilled to hear that you consistently receive excellent service from our team at the Kirkcaldy Ford Centre. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    Excellent from pick up at house and returned all cleaned. Always kept informed with what was happening. Excellent all round service
    Response from Kirkcaldy Ford Centre
    Hello Brian,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our service, from the pick-up at your house to the return of your vehicle all cleaned. Keeping our customers informed and providing top-notch service is our priority, and it's great to know we met your expectations. We truly appreciate your feedback and look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    Great customer service, they looked after my family and I really well.

    Very simple to deal with, no problems at all, car was in perfect condition.
    Response from Kirkcaldy Ford Centre
    Hello Walter B.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you and your family had a great experience. Our team is dedicated to providing excellent customer service, and it's fantastic to know that everything went smoothly for you.

    We appreciate your kind words and your perfect rating. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
  • Rating 5.0
    Very happy with the service at Dalkeith. Advisors very attentive and helpful and we were kept well informed.
    Response from Kirkcaldy Ford Centre
    Dear James U.,

    Thank you so much for taking the time to share your post. We are thrilled to hear that you were very happy with the service you received at Dalkeith. Our team strives to be attentive and helpful, and it's wonderful to know that you felt well informed throughout your visit.

    Your feedback is greatly appreciated and will be shared with our advisors to encourage them to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Kirkcaldy Ford Centre.

  • Rating 5.0
    Very happy
    Response from Kirkcaldy Ford Centre
    Hello Constance M.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are very happy with your experience at the Kirkcaldy Ford Centre. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations.

    If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Great service and very friendly
    Response from Kirkcaldy Ford Centre
    Hello Allen G.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received great service and found our team to be very friendly. Providing excellent customer service is our top priority, and your feedback is incredibly valuable to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Down to earth took us through step by step
    No problems here !
    Response from Kirkcaldy Ford Centre
    Hello Alan D.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience. Our team strives to make the process as straightforward and comfortable as possible, and it's wonderful to know that you felt guided every step of the way.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Outstanding service,I was kept up to date with progress of new car. Friendly, helpful and knowledgeable staff made the whole process very easy
    Response from Kirkcaldy Ford Centre
    Dear Sharon S.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an outstanding experience with our team at Kirkcaldy Ford Centre. Keeping our customers informed and ensuring a smooth process is always our top priority, and it's fantastic to know that our friendly and knowledgeable staff made your experience enjoyable.

    Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme with us.

    Warm regards,

    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Superb at Dalkeith. Tony was brilliant start to finish . Boys were so friendly also.
    Response from Kirkcaldy Ford Centre
    Hello Stephen R.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a superb experience at Dalkeith and that Tony, along with the rest of the team, made your visit enjoyable from start to finish. Your kind words about their friendliness mean a lot to us.

    We are committed to providing excellent service and are delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Kirkcaldy Ford Centre
  • Rating 5.0
    Tony from Dalkeith Ford Centre was amazing and so helpful. Everything was so smooth and he definitely went the extra mile for me.
    Response from Kirkcaldy Ford Centre
    Dear Kathleen M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Tony at the Dalkeith Ford Centre. It’s fantastic to know that he was able to provide you with such helpful and smooth service, going the extra mile to meet your needs.

    Your satisfaction is our top priority, and your kind words motivate us to continue delivering the best service possible. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Kirkcaldy Ford Centre.

    Best regards

    Kirkcaldy Ford Centre Team
  • Rating 3.0
    Was ok apart from me having to call them to see if they were finished with cat
    Response from Kirkcaldy Ford Centre
    Dear Elizabeth B.,

    Thank you for taking the time to share your feedback with us. We appreciate your input and are sorry to hear about the inconvenience you experienced regarding the communication about your vehicle. We strive to provide timely updates to our customers, and your comments will help us improve our service. If there's anything else we can assist you with, please feel free to reach out. We hope to have the opportunity to serve you better in the future.

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Everything went smooth on the handover ‘ couldn’t fault the help that was given
    Response from Kirkcaldy Ford Centre
    Dear Christine,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your handover experience went smoothly and that you found our assistance helpful. Your feedback is incredibly valuable to us, and it’s great to know we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Kirkcaldy Ford Centre.

    Best regards,

    Kirkcaldy Ford Centre Team
  • Rating 5.0
    Great service all staff helpful n great to deal with
    Response from Kirkcaldy Ford Centre
    Hello Steven L.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our team at Kirkcaldy Ford Centre. Our staff takes pride in being helpful and providing excellent service, and your feedback means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Kirkcaldy Ford Centre Team
  • Rating 5.0
    Impeccable. Reception waiting area requires seating.
    Response from Kirkcaldy Ford Centre
    Thank you for your high star rating.
  • Rating 5.0
    Very straightforward experience. Quick and easy. Staff were very helpful and the whole thing was seamless.
    Response from Kirkcaldy Ford Centre
    Hello Samuel C.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a straightforward and seamless experience with us at Kirkcaldy Ford Centre. Our team strives to provide helpful and efficient service, and it's great to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Kirkcaldy Ford Centre Team

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