Motability Scheme at Peoples Ford Livingston

4.9
Rating 4.9
(76 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
Burnvale
Livingston EH54 6PZ
GB
Phone Number
Call Peoples Ford Livingston on 01324 621511
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Craig Mclean
  • Zoe Fernie
  • Steve Ward
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Liam Clifford
  • Nikkie Stevenson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Peoples Ford Livingston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Peoples Ford Livingston

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Peoples Ford Livingston can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Peoples Ford Livingston on 01324621511 to make an appointment with our Motability specialist.

Reviews at Peoples Ford Livingston

  • Rating 5.0
    Very good experience good customer service and very helpful.
    Response from Peoples Ford Livingston
    Good Afternoon Stuart. Thank you very much for taking the time to provide feedback on your experience with our Motability team at Livingston. I'm delighted to hear that you have been provided with a helpful and informative service during your application process. I will be sure to pass your feedback on to the Motability team. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0
    First Class service. The sales man Steve Ward was very knowledgeable and professional. Nothing was a problem. I was kept well informed to when my car would be ready.
    Response from Peoples Ford Livingston
    Good Afternoon Audrey. We appreciate you taking the time to provide feedback on your experience with our Motability specialist Steve from our Livingston Branch. I'm delighted to hear that you have been provided with an excellent service throughout your handover. I will be sure to pass your feedback on to him and the Motability team. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0
    Zoe was amazing , she was so efficient and made the whole process so easy . But what was nice was that she really listened to exactly what we needed to suit our child’s needs. Got us a car so quickly and made the whole process a breeze. She’s truly an asset to the team at Ford Livingston.
    Response from Peoples Ford Livingston
    Good Afternoon Ezra, We appreciate you taking the time to provide feedback on your experience with our Motability specialist Zoe from our Livingston Branch. I'm delighted to hear that you have been provided with an excellent service throughout your handover. I will be sure to pass your feedback on to her and the Motability team. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0
    Efficient. Excellent care. Excellent work Robert Edmondson
    Response from Peoples Ford Livingston
    Good Morning Robert, Thank you for taking the time to leave feedback on your recent experience with our Service department at Livingston. I'm very glad to hear you had a fantastic experience and I'm sure the team will be appreciative of your kind review. I'll be sure to pass on your feedback to our Servicing team at Livingston.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Tel: 01506 414 141
  • Rating 5.0
    Zoe was great was so easy in signed paperwork, everything explained
    Response from Peoples Ford Livingston
    Good Morning Steven, Thank you for taking the time to provide feedback on your recent experience with our Motability Specialist Zoe at Livingston. I'm delighted to hear that she provided such a brilliant service to you. I will be sure to pass your feedback on to her and the team at Livingston. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    It was amazing I was quite nervous
    but Zoe made everything so easy
    I would go back again

    Response from Peoples Ford Livingston
    Good Morning Catherine. We are delighted to hear that our Motability Specialist Zoe at our Livingston branch has provided you with such a brilliant experience. We really appreciate you taking the time to leave such a kind review and we will pass it onto her and the team at Livingston. If we can be of any further assistance please feel free to get in touch.

    Thank you
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0
    Efficient service
    Response from Peoples Ford Livingston
    Good Morning Stewart. We are so pleased to hear that our Motability Specialist at Livingston has provided you with such an amazing service. We really appreciate you taking the time to leave such a kind review and we will pass it onto the team at Livingston. If we can be of any further assistance please feel free to get in touch.

    Thank you
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0
    From first walking into show room I had 5 star treatment the sales man could not do any more to help be on collecting my car he took me to the car and set.up my phone to car system
    I would highly recomend him to friends and family top marks for him and a.pay rise to keep him with the company
    Response from Peoples Ford Livingston
    Good afternoon Patrick Thank you so much for taking the time to provide feedback on your recent experience with our Motability Specialist at Livingston. We're so glad that the service you received from him was an excellent one and that he went above and beyond for you. I'm sure he will be delighted to read your kind comments. If we can be of any further assistance please get in touch.
    Thank you
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Great help took us over the car gadgets.very helpful.
    Response from Peoples Ford Livingston
    Good Morning Catherine, Thank you for taking the time to leave such great feedback on your recent experience with our motability team at Livingston. I'm delighted to hear you had an excellent experience and I'm sure they will be appreciative of your kind review. I'll be sure to pass on your feedback to our motability team at Livingston.
    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Tel: 01506 414141
  • Rating 5.0
    Absolutely fantastic service from phone call to return of the car,lovely bunch of people,I have never had any reason not to trust the great people who work at peoples ford in Livingston and would certainly recommend them for their exemplary service and customer care
    Response from Peoples Ford Livingston
    Good Morning Amanda, Thank you for taking the time to leave feedback on your recent experience with our Livingston service department. I'm glad to hear you had a great experience and they will be delighted to read your review. I'll be sure to pass on your feedback to our service team at Livingston. If there is anything else I can be of assistance with please feel free to contact me on the details below.

    Thank You,
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Tel: 01506 414 141
  • Rating 5.0
    Great customer service, patient.
    10/10
    Response from Peoples Ford Livingston
    Good Morning Sophie, Thank you for taking the time to leave feedback on your recent experience with our Livingston motability team. I'm glad to hear how well your visit went and they will be delighted to read your review. I'll be sure to pass on your feedback to our motability team at Livingston. Thank you.

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    01506 414141
  • Rating 5.0
    Best service our dealer couldn't be mire helpful absolutely amazing
    Response from Peoples Ford Livingston
    Good Morning James, Thank you for taking the time to leave feedback on your recent visit with our Livingston motability team. I'm glad to hear you had an amazing experience and they will be delighted to read your review. I'll be sure to pass on your feedback to our motability team at Livingston. Thank you.

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    01506 414141
  • Rating 5.0
    Brilliant service from Peoples Livingston. Very professional and couldn't be more helpful
    Response from Peoples Ford Livingston
    Good Morning Christine, Thank you for taking the time to leave feedback on your recent experience with our Livingston service department. I'm glad to hear you had a brilliant experience and they will be delighted to read your review. I'll be sure to pass on your feedback to our service team at Livingston. Thank you.

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    0151 431 5000
  • Rating 5.0
    Friendly understanding and professional
    Response from Peoples Ford Livingston
    Good Morning Stewart, Thank you for taking the time to leave feedback on your recent experience with our Livingston motability team. I'm glad to hear how well your visit went and they will be delighted to read your review. I'll be sure to pass on your feedback to our motability team at Livingston. Thank you.

    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    01506 414141
  • Rating 5.0
    Excellent service by all staff
    Response from Peoples Ford Livingston
    Good Morning Thomasina, Thank you for taking the time to leave feedback on your recent visit to our service department at Livingston for your MOT. I'm glad to hear you had a great experience with our Livingston service team, they will be delighted to read your review. I'll be sure to pass on your feedback to the team at Livingston. Thank you.
    Blair
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    0151 431 5000
  • Rating 5.0
    Very pleased with the service from the lady making the booking right through till the car was returned to myself
    Response from Peoples Ford Livingston
    Hi Kathleen, we're delighted to read that your recent visit at Peoples Ford Livingston was worthy of a 5* review and that the service you received was helpful and up to an amazing standard. We will be sure to share your kind comments with all of the team Thank you, Stuart Smith, Marketing Assistant, E: stuart.smith@peoples-ford.co.uk
  • Rating 5.0
    Fantastic service and great people
  • Rating 5.0
    Car was collected, away for a reasonable time and returned in spotless condition.No major problems found with all work being listed. Good job done.
    Response from Peoples Ford Livingston
    Hi Robert, we're delighted to read that your recent visit at Peoples Ford Livingston was worthy of a 5* review and that the service you received was up to a great standard and everything was performed in reasonable time. We will be sure to share your kind comments with all of the team Thank you, Stuart Smith, Marketing Assistant, E: stuart.smith@peoples-ford.co.uk
  • Rating 5.0
    Looked after had to cancel appointment as wife went back into hospital. Zoe had no problem with this and rescheduled. Every one so helpful.
    Response from Peoples Ford Livingston
    Hi Catherine, we're delighted to read that your recent visit at Peoples Ford Livingston was worthy of a 5* review and that Zoe was able to help you out due to the unforeseen circumstances. We will be sure to share your comments with the team. Thank you, Stuart Smith, Marketing Assistant, E: stuart.smith@peoples-ford.co.uk
  • Rating 5.0
    Martin deegan great service thank you
    Response from Peoples Ford Livingston
    Hi James, we're delighted to read that your recent visit at Peoples Ford Livingston was worthy of a 5* review and that the service you received was helpful & to an excellent standard. We will be sure to share your comments with the team. Thank you, Stuart Smith, Marketing Assistant, E: stuart.smith@peoples-ford.co.uk

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