Motability Scheme at Peoples Ford Livingston

4.9
Rating 4.9
(93 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Burnvale
Livingston EH54 6PZ
GB
Get directions
Phone Number
Call Peoples Ford Livingston on 01324 621511
01324 621511
01324 621511
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Craig Mclean
  • Steve Ward
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • David Robertson
  • Gillian Snaddon
  • Kieran Montague
We recommend calling and booking an appointment before visiting.
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Accessibility features at Peoples Ford Livingston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Peoples Ford Livingston

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Peoples Ford Livingston can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Peoples Ford Livingston on 01324621511 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Peoples Ford Livingston

  • Rating 5.0
    Picked up car, serviced and returned. Seamless! Thank you.
    Response from Peoples Ford Livingston
    Good afternoon Anne, thank you for taking the time to provide us with feedback from your recent experience with the Livingston branch. We are glad to hear that you benefited from the collection and delivery service and that the full experience was seamless.
    If I can be of any further assistance please let us know.
    Amanda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 4.0
    Always a problem with cars and vans taking the Disabled bays that should not be there
    Response from Peoples Ford Livingston
    Good Morning Rory, Thank you very much for taking the time to provide feedback on your recent experience with the service department from our Livingston branch. I will be sure to pass your feedback on to the service team regarding your issue with the disabled bays within the car park. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 3.0
    We are still waiting for the pipe for the rear windscreen. It has been quite a few weeks.
    Response from Peoples Ford Livingston
    To Robert. My name is Belinda and I'm part of the team that manages our reviews. I'm really disappointed to read your review, we aim to ensure our customers are provided with the highest standard of customer service and it's very disappointing that on this occasion we were not successful. I would really appreciate the opportunity to learn more about your experience to then share with our senior management team. Can you please contact me directly using the below details? I look forward to hearing from you.

    Thank You,
    Belinda
    Customer Contact Executive
    E: customercare@peoples-ford.co.uk
    Tel 01506 414 141
  • Rating 5.0
    Staff were very helpful
    Response from Peoples Ford Livingston
    Good afternoon Alistair. Thank you so much for taking the time to provide feedback on your experience with the Motability specialists at Livingston. I'm delighted to hear that they were all so helpful for you. If we can be of any further assistance, please feel free to get in touch.

    Thanks

    Heather M
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 4.0
    Car too big
    Response from Peoples Ford Livingston
    Good Afternoon Anna, Thank you very much for taking the time to provide feedback on your most recent experience with Craig our Motability specialist from our Livingston branch. We are so glad to read that you have been provided with an amazing service by him throughout your application experience. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0
    Absolutely first class service.
    Response from Peoples Ford Livingston
    Good Morning Allan . Thank you very much for taking the time to provide feedback on your experience with out Motability specialist from our Livingston branch. We are so glad to read that you have been provided with an amazing service by them throughout your application experience. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0
    Very prompt service, car collected and returned within 3hrs. All washed as well.
    Response from Peoples Ford Livingston
    Good Morning John. Thank you very much for taking the time to provide feedback on your experience with our Service Department at our Livingston branch. We are delighted to read that they provided a speedy service whilst you car was in with us, If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Tel: 01506 414 141
  • Rating 5.0
    Informative and helpful. Nothing to much trouble. P
    Response from Peoples Ford Livingston
    Good Afternoon Jacqueline Thank you very much for taking the time to provide feedback on your experience with our Motability Specialist from our Livingston branch. We are so glad to read that you have been provided with a brilliant and professional service by them throughout your handover experience. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0
    Very good and quick
    Response from Peoples Ford Livingston
    Good Afternoon Stanley. Thank you very much for taking the time to provide feedback on your experience with our Service Department at our Livingston branch. We are beyond pleased to read that your experience with our staff was an excellent and speedy one. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Tel: 01506 414 141
  • Rating 5.0
    Amazing customer service from Craig and he kept me updated about my choice of car
    Response from Peoples Ford Livingston
    Good Morning Moira, Thank you very much for taking the time to provide feedback on your experience from Craig in our Motability team at our Livingston branch. We are beyond pleased to read that you have been provided with an amazing service by him throughout your application experience. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0
    Welcomed and very helpful Thankyou.
    Response from Peoples Ford Livingston
    Good Morning Katrina. Thank you very much for taking the time to provide feedback on your experience with our Service Department at our Livingston branch. We are beyond pleased to read that your experience with our staff was an excellent one throughout your service. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0

    Response from Peoples Ford Livingston
    Good Afternoon Allan, Thank you very much for taking the time to provide feedback on your experience with our Motability Specialist from our Livingston branch. We are so pleased to read that you have been provided with a fantastic service by them throughout your handover experience. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0
    Car collected and returned after MOT. Also given an external wash.

    Response from Peoples Ford Livingston
    Good Afternoon Steven, Thank you for taking the time to provide such kind feedback on your experience with our service team at Livingston. I'm delighted to hear that you have been provided with an excellent experience during your recent MOT, I will be sure to pass your feedback on to the whole service team. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0
    Excellent, pleasant experience. The dealership have said we need to contact you for the wall charger to be installed?
    Response from Peoples Ford Livingston
    Good Morning Donna. Thank you very much for taking the time to provide feedback on your experience from our Motability Specialist at our Livingston branch. We are beyond pleased to read that you have been provided with a great service by the whole team throughout your handover, If you are looking to contact Motability directly you can reach them on 0300 4564566.

    Thank you.
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0
    Craig from the Livingston Peoples is the man
    Response from Peoples Ford Livingston
    Good Morning Josh, Thank you very much for taking the time to provide feedback on your experience with Craig from our Motability team at Livingston. Craig will appreciate your feedback and i will make sure this is passed on to him and his manager.

    If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Leigh

    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414141
  • Rating 5.0
    Great aervice
    Response from Peoples Ford Livingston
    Good Afternoon Michelle. Thank you very much for taking the time to provide feedback on your experience with our Motability team at Livingston. I'm delighted to hear that you have been provided with a great during your handover. I will be sure to pass your feedback on to the Motability team. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0
    This process is super efficient. Zoe was fabulous throughout and has offered aftercare. Very impressed.
    Response from Peoples Ford Livingston
    Good Afternoon Julie. We appreciate you taking the time to provide feedback on your experience with our Motability specialist Zoe from our Livingston Branch. I'm delighted to hear that you have been provided with an excellent service throughout your handover. I will be sure to pass your feedback on to her and the Motability team. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0
    Very good experience good customer service and very helpful.
    Response from Peoples Ford Livingston
    Good Afternoon Stuart. Thank you very much for taking the time to provide feedback on your experience with our Motability team at Livingston. I'm delighted to hear that you have been provided with a helpful and informative service during your application process. I will be sure to pass your feedback on to the Motability team. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0
    First Class service. The sales man Steve Ward was very knowledgeable and professional. Nothing was a problem. I was kept well informed to when my car would be ready.
    Response from Peoples Ford Livingston
    Good Afternoon Audrey. We appreciate you taking the time to provide feedback on your experience with our Motability specialist Steve from our Livingston Branch. I'm delighted to hear that you have been provided with an excellent service throughout your handover. I will be sure to pass your feedback on to him and the Motability team. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141
  • Rating 5.0
    Zoe was amazing , she was so efficient and made the whole process so easy . But what was nice was that she really listened to exactly what we needed to suit our child’s needs. Got us a car so quickly and made the whole process a breeze. She’s truly an asset to the team at Ford Livingston.
    Response from Peoples Ford Livingston
    Good Afternoon Ezra, We appreciate you taking the time to provide feedback on your experience with our Motability specialist Zoe from our Livingston Branch. I'm delighted to hear that you have been provided with an excellent service throughout your handover. I will be sure to pass your feedback on to her and the Motability team. If we can be of any further assistance please feel free to get in touch.

    Thank you.
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 01506 414 141

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