Motability Scheme at Park's Omoda Motherwell

Motability Scheme at Park's Omoda Motherwell

4.7
Rating 4.7
(34 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
99 Airbles Road
Motherwell ML1 2TH
GB
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Phone Number
Call Park's Omoda Motherwell on 01698 758585
01698 758585
01698 758585
Website

Visit dealer website

Email

motability.omodamotherwell@parks.uk.com

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Scott Bett
  • Harry Campbell
  • Kirsty Mcintosh
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 16:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Sacha Greig
  • Thomas Slaven
We recommend calling and booking an appointment before visiting.
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Accessibility features at Park's Omoda Motherwell

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Park's Omoda Motherwell

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Park's Omoda Motherwell can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Park's Omoda Motherwell on 01698758585 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Park's Omoda Motherwell

  • Rating 5.0
    Very relaxed straight forward experiance, explained everything from start to finish, very easy to understand.
    Response from Park's Omoda Motherwell
    Hello Stephen R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a relaxed and straightforward experience with us. Our team strives to ensure that everything is clearly explained from start to finish, and it's great to know that we met your expectations. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Best regards,
    The Park's Omoda Motherwell Team
  • Rating 5.0
    The advisor was brilliant she arranged 2 test drives for me. So I drove the Jeacoo 5 and the Omoda 5. So yeah Kirsty was great explained all the details of the Omoda 5 I would be getting in March. Nothing was to much trouble she sorted me out with a coffee as the paperwork was being done.
    Response from Park's Omoda Motherwell
    Hello Scott,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Kirsty was able to assist you effectively and make your visit enjoyable. It's great to know that you appreciated the test drives and the detailed information about the Omoda 5. We strive to ensure our customers feel comfortable and well-informed, and it's wonderful to see that reflected in your feedback.

    We're looking forward to seeing you again in March when you pick up your new vehicle. If you have any more questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    The Park's Omoda Motherwell Team
  • Rating 5.0
    Really good customer service picked up my car from home. Then received a video regarding the service I was very pleased with the communication excellent service. Well done . From Shirley McIntyre
    Response from Park's Omoda Motherwell
    Dear Shirley,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you were pleased with the customer service you received, and that the video update added to your positive experience. Our team at Park's Omoda Motherwell is dedicated to providing excellent service, and it’s rewarding to know that our efforts have made a difference for you.

    We truly appreciate your feedback and your kind words. If there is anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    The Park's Omoda Motherwell Team
  • Rating 5.0
    Excellent customer service. Kirsty really made me feel at ease and took the time to explain all about my motability car and lease.
    I would recommend Park's Motherwell, all the staff are extremely friendly and know a great deal about all the vehicles in the showroom, and very helpful if you need anything.
    Response from Park's Omoda Motherwell
    Dear Ann R.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Park's Omoda Motherwell. Kirsty and the entire team strive to provide the best service possible, and it's fantastic to know that you felt at ease and well-informed about your motability car and lease.

    Your recommendation means a lot to us, and we are delighted that you found our staff friendly and knowledgeable. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    The Park's Omoda Motherwell Team
  • Rating 5.0
    I was very happy with Parks Omoda Motherwell. Kirsty the girl who dealt with the Motobility scheme was very pleasant, knew all the answers to my questions and made the hole experience quick and easy.
    Response from Park's Omoda Motherwell
    Hi Ian,

    Thank you for the five-star rating. We are delighted you had a positive experience and look forward to welcoming you back in the future!

    Kind regards,
    The Park's OMODA Team
  • Rating 5.0
    Kirsty mcintosh was a gem so proffesional fantastic customer service
    Response from Park's Omoda Motherwell
    Hello Kian M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with Kirsty McIntosh. Providing professional and exceptional customer service is something we strive for, and it’s great to know that Kirsty delivered on that promise. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Park's Omoda Motherwell Team
  • Rating 5.0
    Very helpful
    Response from Park's Omoda Motherwell
    Hello Christine,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. Providing excellent support and assistance to our customers is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Park's Omoda Motherwell.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Kirsty our customer service agent was brilliant. Helpful, friendly and very knowledge
    Response from Park's Omoda Motherwell
    Dear Ellen L.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Kirsty provided you with brilliant service. It's great to know that her helpfulness, friendliness, and knowledge made your experience with us a positive one. We truly value your feedback and are delighted that you had a 5-star experience at Park's Omoda Motherwell. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Park's Omoda Motherwell Team
  • Rating 5.0
    Very pleased with the service I received
    Response from Park's Omoda Motherwell
    Hello William G.,

    Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were very pleased with the service you received at Park's Omoda Motherwell. Our team is dedicated to providing excellent service, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Park's Omoda Motherwell Team
  • Rating 4.0
    Customer service could improve
    Response from Park's Omoda Motherwell
    Dear Archdale G.,

    Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are glad to hear that you had a generally good experience. However, we understand that there is room for improvement in our customer service, and we are committed to enhancing our service quality.

    Your insights are invaluable to us as we strive to provide the best possible experience for all our customers. If you have any specific suggestions or further details on how we can improve, please feel free to reach out. We are always eager to learn and grow from our customers' experiences.

    Thank you once again for your feedback and for choosing Park's Omoda Motherwell. We look forward to serving you better in the future.

    Best regards,
    Park's Omoda Motherwell Team
  • Rating 5.0
    I was treated exceptionally well
    Response from Park's Omoda Motherwell
    Hello Robert,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were treated exceptionally well during your visit to Park's Omoda Motherwell. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The Park's Omoda Motherwell Team
  • Rating 1.0
    Terrible. Kirsty the new motability woman is amazing but when I was first ordering the car months ago it was harry I was dealing with, he ordered the car but when I went down last week to check something, my application wasn’t even on the motability system like 2 weeks before I’m suppose to pick it up so had to go through everything again.
    Response from Park's Omoda Motherwell
    Dear Mark,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the issues you experienced with your car order and the inconvenience it caused. We strive to provide a seamless experience for all our customers, and it's clear we fell short in this instance.

    I am pleased to hear that Kirsty was able to assist you, and I will ensure that your feedback is shared with our team to prevent similar issues in the future. Your satisfaction is important to us, and we are committed to making things right.

    If there is anything further we can do to assist you, please do not hesitate to reach out directly. We appreciate your patience and understanding.

    Kind regards,
    Park's Omoda Motherwell Team
  • Rating 5.0
    Definitely 5 stars. Kelly helping with the paperwork and Ben fantastic and patient showing my daughter all the controls and explaining everything. The best car garage we've ever dealt with. Professionalism second to none. Then to top it all off received a video from Kelly to see how we were enjoying the car and if we neede anything to get in in touch. Outstanding . Parks Airbles Road Motherwell
    Response from Park's Omoda Motherwell
    Dear Annette,

    Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Kelly and Ben at Park's Omoda Motherwell. It's fantastic to know that Kelly's assistance with the paperwork and Ben's patience in explaining the car controls made such a great impression. We strive to provide exceptional service, and your feedback reassures us that we are on the right track.

    We're also delighted that you appreciated the follow-up video from Kelly. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Park's Omoda Motherwell Team
  • Rating 5.0
    Very professional and helpful
    Response from Park's Omoda Motherwell
    Dear Graham M.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service to be very professional and helpful. At Park's Omoda Motherwell, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Park's Omoda Motherwell Team
  • Rating 4.0
    I was shocked as I had experienced Parks some years before. The showroom is a disaster. And as someone who has mobility issues, I was pretty terrified to see the reception area was wet with the weather. Two buckled legs and a walking stick is scary enough without water. The need for tiled flooring is really daft at times. The young lass with the really Alice Cooper inspired make-up was really nice, if a bit nippy when I couldn't provide my motability insurance paperwork immediately, but very professional.
    Response from Park's Omoda Motherwell
    Dear Stuart M.,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your visit to our showroom. Your safety and comfort are of utmost importance to us, and we are sorry to hear about the condition of the reception area. We will address this issue promptly to ensure a safer environment for all our customers.

    We are pleased to hear that our staff member was able to assist you professionally, and we appreciate your understanding regarding the paperwork. Your feedback is invaluable in helping us improve our services, and we hope to provide you with a better experience in the future.

    Thank you once again for your review and for bringing these matters to our attention.

    Best regards,
    The Park's Omoda Motherwell Team
  • Rating 5.0
    First class service
    Response from Park's Omoda Motherwell
    Hello Lynne T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received first-class service at Park's Omoda Motherwell. Our team is dedicated to providing the best experience possible, and it’s always rewarding to know we’ve met your expectations.

    If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Park's Omoda Motherwell Team
  • Rating 5.0
    Great Customer service very friendly and polite
    Response from Park's Omoda Motherwell
    Hello Steven,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service team. Providing friendly and polite service is something we strive for every day, and it's fantastic to know that we met your expectations.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thanks again for your kind words and for choosing Park's Omoda Motherwell for your mobility needs.

    Best regards,
    Park's Omoda Motherwell Team
  • Rating 5.0
    Great service from start to finish
    Response from Park's Omoda Motherwell
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service from start to finish. At Park's Omoda Motherwell, we strive to provide the best possible service to all our customers, and it's fantastic to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Park's Omoda Motherwell Team
  • Rating 5.0
    First class service
    Response from Park's Omoda Motherwell
    Hello Allison,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received first-class service during your visit to Park's Omoda Motherwell. Our team is dedicated to providing the best experience possible, and your feedback truly means a lot to us. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    The Park's Omoda Motherwell Team
  • Rating 5.0
    Was see by Scott bett very helpful , and talked me through everything
    Response from Park's Omoda Motherwell
    Hello Patricia,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Scott was able to assist you effectively and guide you through everything. Your feedback is incredibly valuable to us, and we're delighted to know you had a positive experience at Park's Omoda Motherwell. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Park's Omoda Motherwell

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