Motability Scheme at Hartwell Ford Abingdon

Motability Scheme at Hartwell Ford Abingdon

4.7
Rating 4.7
(39 reviews)
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 13:00Closed Today

Welcome to Hartwell Ford Abingdon

Our trained Motability specialists are here to support you throughout the duration of your lease.

Hartwell Ford Abingdon can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Hartwell Ford Abingdon on 01235522822 to make an appointment with our Motability specialist.

Contact information

Address
Drayton Road
Abingdon OX14 5JU
GB
Phone Number
Call Hartwell Ford Abingdon on 01235 522822
Reviews
Visit dealer website

Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Dawn Woodley
  • Jayne Kingwell
  • Matthew Hobley
We recommend calling and booking an appointment before visiting.

Accessibility features at Hartwell Ford Abingdon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Hartwell Ford Abingdon

  • Rating 5.0
    Excellent from arrival to the time we left. Staff extremely friendly and helpful and received a phone call when the car was ready
    Response from Hartwell Ford Abingdon
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 1.0
    Responds to complaints but the failed ford continues to fail …
    Response from Hartwell Ford Abingdon
    Thank you for your rating, your feedback is important to us.
  • Rating 5.0
    Very good service
    Thank you
    Response from Hartwell Ford Abingdon
    Thank you so much for your 5-star review! We appreciate your support!
  • Rating 5.0
    Louis was so helpful very understanding about my disability
    Response from Hartwell Ford Abingdon
    We are delighted to hear that you had a positive experience and that Louis was helpful and understanding.
  • Rating 5.0
    They kept me informed of the progress of my service also they were very quick in getting my vehicle back to me
    Response from Hartwell Ford Abingdon
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Excellent service all round thank you.
    Response from Hartwell Ford Abingdon
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    This time I was pleased with how I was treated. The car was serviced and today I received a phone call telling me what was involved in the service.
    Response from Hartwell Ford Abingdon
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Very helpful polite and understanding ? As I’ve never done this before and helped me with the technology issues
    Response from Hartwell Ford Abingdon
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Very informative helpful and courteous
    Response from Hartwell Ford Abingdon
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 4.0
    Very friendly good to see some people know their job well ie Sarah Crouch
    Response from Hartwell Ford Abingdon
    Thank you for your positive review! We're thrilled to hear Sarah Crouch could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Excellent service !!! Thank you so much :)
    Response from Hartwell Ford Abingdon
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Very good
    Response from Hartwell Ford Abingdon
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Very friendly staff who very kindly rushed our vehicle through the workshop
    Response from Hartwell Ford Abingdon
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Smooth process. Pleasure doing business. Top man Aran!
    Response from Hartwell Ford Abingdon
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Very good all around
    Response from Hartwell Ford Abingdon
    Thank you so much for your 5 star review! We appreciate your support!
  • Rating 5.0
    Aaron alder our salesman was brilliant. He put me at ease and helped me upload things ony phone.
    Response from Hartwell Ford Abingdon
    Thank you for your positive review! We're thrilled to hear Aaron and our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Aron was very good. Well informed , good service ,
    Response from Hartwell Ford Abingdon
    Thank you for your positive review! We're thrilled to hear Aaron and our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Excellent, caring and efficient
    Response from Hartwell Ford Abingdon
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Great customer service. I was looking for a motability vehicle and had been to the Volkswagen garage but was won over by the exceptional service at ford. Everyone was really friendly and went the extra mile.
    Response from Hartwell Ford Abingdon
    Hi Rio,

    Thank you for choosing Hartwell Abingdon Ford for your motability vehicle and for sharing your experience. We're delighted to hear that our team provided you with great customer service and that you felt welcomed and supported. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and your satisfaction is our top priority.

    Best regards,
    Hartwell Customer Care Team
  • Rating 5.0
    Great customer service went all out very helpful
    Response from Hartwell Ford Abingdon
    Hi Sarah,

    Thank you for sharing your positive feedback about our customer service at Hartwell Abingdon Ford. We're delighted to hear that our team went the extra mile to assist you.

    Providing excellent service and support to our customers is always our top priority, and your kind words are a testament to our commitment. If you ever have more questions or need further assistance, please feel free to reach out.

    We appreciate your business and look forward to serving you again in the future.

    Best regards,
    Hartwell Customer Care Team

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