Motability Scheme at Citygate Volkswagen Chalfont

4.8
Rating 4.8
(18 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
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Contact information

Address
Station Approach
Little Chalfont
Amersham HP7 9PN
GB
Get directions
Phone Number
Call Citygate Volkswagen Chalfont on 01494 549300
01494 549300
01494 549300
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Lewis Arthur
  • Stefan Andreev
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Drew Lawrence
We recommend calling and booking an appointment before visiting.
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Accessibility features at Citygate Volkswagen Chalfont

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Citygate Volkswagen Chalfont

At Citygate Volkswagen Chalfont, all of our sales team are trained Motability Specialists. Our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.

Citygate Volkswagen Chalfont can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Citygate Volkswagen Chalfont on 01494549300 to make an appointment with our Motability specialist.

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Reviews at Citygate Volkswagen Chalfont

  • Rating 5.0
    All good 👍
  • Rating 4.0
    Ok but no key drop
    Not the best but where I ordered the car is quite a distance away
  • Rating 5.0
    Absolutely brilliant,car is great all the "bells and whistles" were explained in a way that was consice and easily understood
    I would strongly recommend this dealership to anyone who asked
  • Rating 5.0
    Stefan was helpful and friendly. He was able to answer any queries and went through the ordering process efficiently and knowledgably.
    Response from Citygate Volkswagen Chalfont
    Thank you for the great review and the feedback on Stefan, we really appreciate it. We look forward to welcoming you back to the business again soon.

    Kind regards.
    Adam
  • Rating 5.0
    Very happy with Citygate Volkswagen Little Chalfont.
    Response from Citygate Volkswagen Chalfont
    Thank you for your high star rating.

    Thank you for the great review and the feedback, we really appreciate it.

    We look forward to welcoming you back to the business again soon.

    Kind regards.
    Adam
  • Rating 5.0
    Very friendly and welcoming team. Went above and beyond to ensure my MOT was done promptly.
    Response from Citygate Volkswagen Chalfont
    Good afternoon Rama,

    Thank you for your kind words, we're glad to have been of service!

    We pride ourselves on our customer services

    We are so happy to hear you had such a great experience.

    Kind regards,
    Adam
  • Rating 4.0
    Great service. Originally they weren’t sure why we were there but turns out service was due. 2 hours later all fine just waiting to hear re air bag error light possibly due to adapted chair fitted in vehicle.
    Response from Citygate Volkswagen Chalfont
    Good Afternoon Cameron,

    Thank you for taking the time to leave us a review, We would like to take this opportunity to thank you for your business here at Citygate Chalfont. If you require any assistance at all, we are only a call away.

    Warm regards,
    Charlie
  • Rating 5.0
    Very helpful and kind guys. Great service, nothing was too much trouble. Thank you, people at Citygate Chalfont service
    Response from Citygate Volkswagen Chalfont
    Thank you so much for your kind words! We are so happy to hear that Citygate Chalfont was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

    Kind Regard
    Misba
  • Rating 5.0
    Fantastic service very happy :-D
    Response from Citygate Volkswagen Chalfont
    Thank you for taking the time to leave us a wonderful review Angela. Here at Citygate Chalfont, we strive for five-star service and we are so happy to have met those expectations upon your visit! Thank you for your business and we hope to see you again soon. Best Wishes, Taybah,
  • Rating 5.0
    A good explanation of what I can order and description of the car l am interested in
    Response from Citygate Volkswagen Chalfont
    Thank you for the great review Brian! We really appreciate you taking the time to leave us feedback here at Citygate Chalfont. We look forward to welcoming you back to the business again soon.

    Best,
    Nasir
  • Rating 5.0
    Excellent service. Pleasent staff. Thank you.
    Response from Citygate Volkswagen Chalfont
    Good Afternoon Allan,

    Thank you for the great the feedback we really appreciate you taking the time.

    We look forward to welcoming you back to the business again soon!

    Kind regards,
    Tia
  • Rating 5.0
    Lewis was very friendly, organised, great communication and thorough. Nothing was to much trouble.
    Response from Citygate Volkswagen Chalfont
    Good Afternoon Alfie,

    Thank you for your great feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. If you need any assistance at all we are only a call away.

    Best Regards,
    Tia
  • Rating 5.0
    The customer service was excellent
    Response from Citygate Volkswagen Chalfont
    Good Afternoon Nico,

    Thank you for your high star rating.

    If you require any further assistance, please get in touch with us.

    Many thanks,
    Laura
  • Rating 5.0
    Excellent customer service
    Response from Citygate Volkswagen Chalfont
    Thank you for your feedback, Nico!
    We pride ourselves on treating our customers with respect and demonstrating professionalism at all times.

    If you require any further assistance, please do not hesitate to get in touch.

    Warm wishes,
    Laura
  • Rating 5.0
    Really nice service
    Response from Citygate Volkswagen Chalfont
    Good Afternoon Amy,

    Thank you for the great review! We really appreciate you taking the time to feedback.
    If you require any further assistance, we are only a call away.

    Kind regards,
    Laura
  • Rating 5.0
    Excellent customer service from Lewis. Very professional.
    Response from Citygate Volkswagen Chalfont
    Good Afternoon Robert,

    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Lewis receives the recognition he deserves and forward this to the management for you.

    Thank you for your business and we hope to see you again soon.

    Warm wishes,
    Laura
  • Rating 5.0
    Fantastic service
    Response from Citygate Volkswagen Chalfont
    Good Morning Michael,

    Thank you for your five-star rating, we will surely share your positive feedback with Citygate Chalfont VW.

    If you require any further assistance please do not hesitate to contact us.

    Many Thanks,
    Renai.
  • Rating 5.0
    Great customer feedback wouldn't go anywhere else
    Response from Citygate Volkswagen Chalfont
    Thank you very much for leaving us a review.

    Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Citygate Chalfont VW and the team.

    We look forward to dealing with you again in the future and happy motoring!

    Many thanks,
    Renai.

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