Motability Scheme at Citygate Volkswagen Chalfont
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 12:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Station Approach
Little Chalfont
Amersham HP7 9PN
GB
Phone Number
Call Citygate Volkswagen Chalfont on 01494 549300
01494 549300
Website
Feedback
Reviews
Find or leave a review on Google
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 12:00Closed Today Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:30 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Drew Lawrence
- Matt Ritchie
- Steve Packer
We recommend calling and booking an appointment before visiting.
Accessibility features at Citygate Volkswagen Chalfont
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Welcome to Citygate Volkswagen Chalfont
Our trained Motability specialists are here to support you throughout the duration of your lease.
Citygate Volkswagen Chalfont can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Citygate Volkswagen Chalfont on 01494549300 to make an appointment with our Motability specialist.
Reviews at Citygate Volkswagen Chalfont
- Rating 4.0Dec 23, 2025First 20,000 miles service done but the long standing malfunction of Auti stop ( emergency break without anyhazard) and infotainment system frequent freezing phenomenon Been put on hold for ( unknown time periods ) to central department in Germany.
It's hard to comprehend the unresolved issues for so long causing inconvenience & distress especially for vulnerable disabled person dealing with auto stop breaking out of no reason creating difficult situations in order to continue journeys.
This safety oriented matter must been now taken on urgent basis after waiting so much still living with hazards for vehicle hitting from the back etc etc. - Rating 5.0Oct 2, 2025Tom at the Chalfont branch was amazing throughout, he helped me find my perfect car and kept me well informed about every step. He made it a very easy and enjoyable process :)
- Rating 5.0May 22, 2025Exceptional service very professional in every aspect
- Rating 5.0Mar 20, 2025Stefan was very knowledgeable and patient!
- Rating 5.0Mar 5, 2025Really great experience with the scheme at this dealership. I was dealt by Stefan, who was really quick to help me with my enquiry and get me my new car!
- Rating 5.0Nov 19, 2024All good 👍
- Rating 4.0Oct 4, 2024Ok but no key drop
Not the best but where I ordered the car is quite a distance away - Rating 5.0Sep 25, 2024Absolutely brilliant,car is great all the "bells and whistles" were explained in a way that was consice and easily understood
I would strongly recommend this dealership to anyone who asked - Rating 5.0Jun 7, 2024Stefan was helpful and friendly. He was able to answer any queries and went through the ordering process efficiently and knowledgably.Response from Citygate Volkswagen ChalfontJun 13, 2024Thank you for the great review and the feedback on Stefan, we really appreciate it. We look forward to welcoming you back to the business again soon.
Kind regards.
Adam - Rating 5.0Apr 24, 2024Very happy with Citygate Volkswagen Little Chalfont.Response from Citygate Volkswagen ChalfontApr 25, 2024Thank you for your high star rating.
Thank you for the great review and the feedback, we really appreciate it.
We look forward to welcoming you back to the business again soon.
Kind regards.
Adam - Rating 5.0Mar 12, 2024Very friendly and welcoming team. Went above and beyond to ensure my MOT was done promptly.Response from Citygate Volkswagen ChalfontMar 22, 2024Good afternoon Rama,
Thank you for your kind words, we're glad to have been of service!
We pride ourselves on our customer services
We are so happy to hear you had such a great experience.
Kind regards,
Adam - Rating 4.0Jan 9, 2024Great service. Originally they weren’t sure why we were there but turns out service was due. 2 hours later all fine just waiting to hear re air bag error light possibly due to adapted chair fitted in vehicle.Response from Citygate Volkswagen ChalfontJan 10, 2024Good Afternoon Cameron,
Thank you for taking the time to leave us a review, We would like to take this opportunity to thank you for your business here at Citygate Chalfont. If you require any assistance at all, we are only a call away.
Warm regards,
Charlie - Rating 5.0Oct 24, 2023Very helpful and kind guys. Great service, nothing was too much trouble. Thank you, people at Citygate Chalfont serviceResponse from Citygate Volkswagen ChalfontOct 25, 2023Thank you so much for your kind words! We are so happy to hear that Citygate Chalfont was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
Kind Regard
Misba - Rating 5.0Aug 30, 2023Fantastic service very happy :-DResponse from Citygate Volkswagen ChalfontAug 31, 2023Thank you for taking the time to leave us a wonderful review Angela. Here at Citygate Chalfont, we strive for five-star service and we are so happy to have met those expectations upon your visit! Thank you for your business and we hope to see you again soon. Best Wishes, Taybah,
- Rating 5.0Jul 16, 2023A good explanation of what I can order and description of the car l am interested inResponse from Citygate Volkswagen ChalfontJul 17, 2023Thank you for the great review Brian! We really appreciate you taking the time to leave us feedback here at Citygate Chalfont. We look forward to welcoming you back to the business again soon.
Best,
Nasir - Rating 5.0Jul 13, 2023Excellent service. Pleasent staff. Thank you.Response from Citygate Volkswagen ChalfontJul 14, 2023Good Afternoon Allan,
Thank you for the great the feedback we really appreciate you taking the time.
We look forward to welcoming you back to the business again soon!
Kind regards,
Tia - Rating 5.0Jun 2, 2023Lewis was very friendly, organised, great communication and thorough. Nothing was to much trouble.Response from Citygate Volkswagen ChalfontJun 9, 2023Good Afternoon Alfie,
Thank you for your great feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. If you need any assistance at all we are only a call away.
Best Regards,
Tia - Rating 5.0May 6, 2023The customer service was excellentResponse from Citygate Volkswagen ChalfontMay 16, 2023Good Afternoon Nico,
Thank you for your high star rating.
If you require any further assistance, please get in touch with us.
Many thanks,
Laura - Rating 5.0Mar 9, 2023Excellent customer serviceResponse from Citygate Volkswagen ChalfontApr 4, 2023Thank you for your feedback, Nico!
We pride ourselves on treating our customers with respect and demonstrating professionalism at all times.
If you require any further assistance, please do not hesitate to get in touch.
Warm wishes,
Laura - Rating 5.0Feb 23, 2023Really nice serviceResponse from Citygate Volkswagen ChalfontMar 16, 2023Good Afternoon Amy,
Thank you for the great review! We really appreciate you taking the time to feedback.
If you require any further assistance, we are only a call away.
Kind regards,
Laura
Thank you for taking the time to share your feedback regarding your recent service experience with us at Citygate Volkswagen Chalfont. We sincerely apologize for the inconvenience and distress caused by the unresolved issues with the Auto Stop function and the infotainment system.
We understand the importance of these features, especially for our customers who rely on their vehicles for safe and comfortable journeys. Please rest assured that we are committed to addressing these concerns with the urgency they deserve. We are actively following up with our central department in Germany to expedite a resolution.
Your safety and satisfaction are our top priorities, and we appreciate your patience and understanding as we work towards a solution. If there is anything further we can do to assist you in the meantime, please do not hesitate to reach out to us directly.
Thank you for your continued trust in the Motability Scheme at Citygate Volkswagen Chalfont.
Kind regards,
Cole
Citygate Volkswagen Chalfont Team