The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
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Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 19:00 |
Tuesday | 08:30 - 19:00 |
Wednesday | 08:30 - 19:00 |
Thursday | 08:30 - 19:00 |
Friday | 08:30 - 19:00 |
Saturday | 08:30 - 17:30 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Lewis Arthur
- Stefan Andreev
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 12:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 07:30 - 18:00 |
Tuesday | 07:30 - 18:00 |
Wednesday | 07:30 - 18:00 |
Thursday | 07:30 - 18:00 |
Friday | 07:30 - 18:00 |
Saturday | 08:30 - 12:00 |
Sunday | Closed |
Motability service specialists:
- Drew Lawrence
- Matt Ritchie
Accessibility features at Citygate Volkswagen Chalfont
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Citygate Volkswagen Chalfont
At Citygate Volkswagen Chalfont, all of our sales team are trained Motability Specialists. Our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.
Citygate Volkswagen Chalfont can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Citygate Volkswagen Chalfont on 01494549300 to make an appointment with our Motability specialist.
Reviews at Citygate Volkswagen Chalfont
- Rating 4.0Oct 4, 2024Ok but no key drop
Not the best but where I ordered the car is quite a distance away - Rating 5.0Sep 25, 2024Absolutely brilliant,car is great all the "bells and whistles" were explained in a way that was consice and easily understood
I would strongly recommend this dealership to anyone who asked - Rating 5.0Jun 7, 2024Stefan was helpful and friendly. He was able to answer any queries and went through the ordering process efficiently and knowledgably.
- Rating 5.0Apr 24, 2024Very happy with Citygate Volkswagen Little Chalfont.Response from Citygate Volkswagen ChalfontApr 25, 2024Thank you for your high star rating.
Thank you for the great review and the feedback, we really appreciate it.
We look forward to welcoming you back to the business again soon.
Kind regards.
Adam - Rating 5.0Mar 12, 2024Very friendly and welcoming team. Went above and beyond to ensure my MOT was done promptly.Response from Citygate Volkswagen ChalfontMar 22, 2024Good afternoon Rama,
Thank you for your kind words, we're glad to have been of service!
We pride ourselves on our customer services
We are so happy to hear you had such a great experience.
Kind regards,
Adam - Rating 4.0Jan 9, 2024Great service. Originally they weren’t sure why we were there but turns out service was due. 2 hours later all fine just waiting to hear re air bag error light possibly due to adapted chair fitted in vehicle.Response from Citygate Volkswagen ChalfontJan 10, 2024Good Afternoon Cameron,
Thank you for taking the time to leave us a review, We would like to take this opportunity to thank you for your business here at Citygate Chalfont. If you require any assistance at all, we are only a call away.
Warm regards,
Charlie - Rating 5.0Oct 24, 2023Very helpful and kind guys. Great service, nothing was too much trouble. Thank you, people at Citygate Chalfont serviceResponse from Citygate Volkswagen ChalfontOct 25, 2023Thank you so much for your kind words! We are so happy to hear that Citygate Chalfont was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
Kind Regard
Misba - Rating 5.0Aug 30, 2023Fantastic service very happy :-DResponse from Citygate Volkswagen ChalfontAug 31, 2023Thank you for taking the time to leave us a wonderful review Angela. Here at Citygate Chalfont, we strive for five-star service and we are so happy to have met those expectations upon your visit! Thank you for your business and we hope to see you again soon. Best Wishes, Taybah,
- Rating 5.0Jul 16, 2023A good explanation of what I can order and description of the car l am interested inResponse from Citygate Volkswagen ChalfontJul 17, 2023Thank you for the great review Brian! We really appreciate you taking the time to leave us feedback here at Citygate Chalfont. We look forward to welcoming you back to the business again soon.
Best,
Nasir - Rating 5.0Jul 13, 2023Excellent service. Pleasent staff. Thank you.Response from Citygate Volkswagen ChalfontJul 14, 2023Good Afternoon Allan,
Thank you for the great the feedback we really appreciate you taking the time.
We look forward to welcoming you back to the business again soon!
Kind regards,
Tia - Rating 5.0Jun 2, 2023Lewis was very friendly, organised, great communication and thorough. Nothing was to much trouble.Response from Citygate Volkswagen ChalfontJun 9, 2023Good Afternoon Alfie,
Thank you for your great feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. If you need any assistance at all we are only a call away.
Best Regards,
Tia - Rating 5.0May 6, 2023The customer service was excellentResponse from Citygate Volkswagen ChalfontMay 16, 2023Good Afternoon Nico,
Thank you for your high star rating.
If you require any further assistance, please get in touch with us.
Many thanks,
Laura - Rating 5.0Mar 9, 2023Excellent customer serviceResponse from Citygate Volkswagen ChalfontApr 4, 2023Thank you for your feedback, Nico!
We pride ourselves on treating our customers with respect and demonstrating professionalism at all times.
If you require any further assistance, please do not hesitate to get in touch.
Warm wishes,
Laura - Rating 5.0Feb 23, 2023Really nice serviceResponse from Citygate Volkswagen ChalfontMar 16, 2023Good Afternoon Amy,
Thank you for the great review! We really appreciate you taking the time to feedback.
If you require any further assistance, we are only a call away.
Kind regards,
Laura - Rating 5.0Jan 11, 2023Excellent customer service from Lewis. Very professional.Response from Citygate Volkswagen ChalfontJan 13, 2023Good Afternoon Robert,
Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Lewis receives the recognition he deserves and forward this to the management for you.
Thank you for your business and we hope to see you again soon.
Warm wishes,
Laura - Rating 5.0Sep 24, 2022Fantastic serviceResponse from Citygate Volkswagen ChalfontSep 25, 2022Good Morning Michael,
Thank you for your five-star rating, we will surely share your positive feedback with Citygate Chalfont VW.
If you require any further assistance please do not hesitate to contact us.
Many Thanks,
Renai. - Rating 5.0Jul 28, 2022Great customer feedback wouldn't go anywhere elseResponse from Citygate Volkswagen ChalfontJul 28, 2022Thank you very much for leaving us a review.
Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Citygate Chalfont VW and the team.
We look forward to dealing with you again in the future and happy motoring!
Many thanks,
Renai.
Kind regards.
Adam