Motability Scheme at Andover Ford
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
5 Hopkinson Way
Andover SP10 3ZE
GB
Phone Number
Call Andover Ford on 01264 320320
01264 320320
Website
Email
Reviews
Find or leave a review on Google
Service centre details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today Closed Today Toggle Hours
Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Matthew Smith
- Cheryl Mofford
- Michael Paine
We recommend calling and booking an appointment before visiting.
Accessibility features at Andover Ford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Welcome to Andover Ford
Our trained Motability specialists are here to support you throughout the duration of your lease.
Andover Ford can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Andover Ford on 01264320320 to make an appointment with our Motability specialist.
Reviews at Andover Ford
- Rating 1.0Sep 18, 2024The service was terrible at Ford Andover. We booked in for an oil change. That’s all. They took all day and did things we didn’t ask for and weren’t needed but didn’t do anything that was needed. They took all day, hours and hours. My husband dropped the car off and walked two miles home. He returned three and a half hours later and the oil change still hadn’t been started. He waited there for nearly two more hours. The guys who were supposed to do an oil change said that they had done a “visual service” which was chargeable to Motability. This literally consisted of them looking at the car. They also claimed that they had them done an actual service even though that wasn’t due for 2000 miles and I hadn’t asked them to. They’ve not serviced any of the things that needed doing. My windscreen wipers are broken but they said they couldn’t do that as they didn’t have any and they couldn’t get any parts for months. The emergency breaking system sensor is still going off - this hasn’t been fixed.
I don’t think anything was actually done on the service and they still will charge Motability for the “visual service” and actual service.
I’ve still got emergency sensors going off, still have faulty windscreen wipers and I have a broken key fob that they wouldn’t look at. It doesn’t lock or unlock the car, it packed up pretty soon after we got the car.
Nothing that actually needed doing was done and they still managed to take all day. It was hours before anyone even looked at the car. Nothing started until my husband went back over three hours later - all in, they had the car about five hours. We would not ever use them again. I’d literally rather travel to the next town over and use them - Rating 5.0Jan 10, 2024I thought that they were very friendly and courteous from start to finish
- Rating 5.0Nov 29, 2023Yes job all done efficiently
Friendly staff - Rating 5.0Sep 24, 2023Great service very helpful thanks you fir the fed back
Richard annetts - Rating 5.0Aug 25, 2023Absolutely brilliant service 👏
- Rating 5.0Jul 27, 2023Good customer service car collected and returned
- Rating 5.0Jul 14, 2023Friendly and helpful
- Rating 1.0Mar 29, 2023Dreadful, couldn’t find the car, couldn’t find the paperwork. None knew what was the car in for, actually.. I left the car with 217 miles left in the tank and took it back with 147. From what was discussed on the phone when booked the car in (2 weeks later) was not passed on or no communication between any of them. Can only drive automatic, and request this as courtesy car when I made the appointment and I was presented with a manual. I had to take whole day off work for this reason. Rude and disrespectful, they think are always right and do not listen to anything you have to say. Only believe they are very smart and knowledgeable and others just straight stupid. Absolutely bonkers experience. Never ever going to lease a motability car due to 3 years of very poor experience at Ford Andover!!!
- Rating 4.0Jan 4, 2023Prompt efficient service
- Rating 5.0Dec 30, 2022Always Very Friendly Staff
And Always do the jobs efficiently - Rating 5.0May 13, 2022Always friendly and good