The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Mercedes Benz Ascot
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Vertu Mercedes-Benz of Ascot can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Vertu Mercedes-Benz of Ascot on 01344465400 to make an appointment with our Motability specialist.
Contact information
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Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 09:00 - 17:00 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Dylan Mcneill
- Olivia Forbes
- Ammar Ijaz
Service centre details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:30 |
Tuesday | 08:00 - 18:30 |
Wednesday | 08:00 - 18:30 |
Thursday | 08:00 - 18:30 |
Friday | 08:00 - 18:30 |
Saturday | 08:00 - 14:00 |
Sunday | Closed |
Motability service specialists:
- John David
- Nadezda Butarova
Accessibility features at Vertu Mercedes-Benz of Ascot
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Mercedes-Benz of Ascot
- Rating 4.0Aug 22, 2024Good except there records need updating regarding contact number and contact for the car. Did get called to book it in either though it was booked inResponse from Vertu Mercedes-Benz of AscotAug 22, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Aug 10, 2023Very helpful and good customer service thank youResponse from Vertu Mercedes-Benz of AscotAug 10, 2023Hi Perry, thank you for your kind words - we're glad to have been of service! Kind regards, Trish.
- Rating 5.0Jun 2, 2023Friendly staff and good serviceResponse from Vertu Mercedes-Benz of AscotJun 2, 2023Good afternoon Robert. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
- Rating 5.0Apr 18, 2023Lovely friendly efficient staffResponse from Vertu Mercedes-Benz of AscotApr 18, 2023Hello Luke, thank you for taking the time to leave us a great 5 star review about your service. Kind regards, Trish.
- Rating 5.0Apr 5, 2023Brilliant as always. John looked after me with professionalism and empathy throughout the processResponse from Vertu Mercedes-Benz of AscotApr 5, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Karen
- Rating 5.0Apr 3, 2023Excellent serviceResponse from Vertu Mercedes-Benz of AscotApr 3, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Karen
- Rating 5.0Mar 16, 2023Aysha was very helpful and polite, car work was done on time , staff at ascot is lovely in costumer service. Recommend I would to friends.Response from Vertu Mercedes-Benz of AscotMar 16, 2023Hi Zohara, thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Aysha receives the recognition they deserve. Many thanks, Trish.
- Rating 4.0Feb 23, 2023Great serviceResponse from Vertu Mercedes-Benz of AscotFeb 23, 2023Hello Michael D.. Thank you for taking the time to leave us a review about your visit. Dawn
- Rating 2.0Nov 10, 2022Dreadful service
Hire car which was booked 2 months prior was not available and my car was in for nearly a week, communication was very poorResponse from Vertu Mercedes-Benz of AscotNov 10, 2022Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. Customer feedback is extremely important to us and any comments will be forwarded on to Management at the Dealership in order for them to make any necessary improvements. We would appreciate it if you could provide your registration to by emailing us at digitalcustomerexperience@vertumotors.com, kind regards Dawn, quoting ref YM21011 - Rating 5.0Oct 4, 2022ExcellentResponse from Vertu Mercedes-Benz of AscotOct 4, 2022Hi John, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
- Rating 5.0Sep 23, 2022Very helpful, and a pleasure to deal withResponse from Vertu Mercedes-Benz of AscotSep 23, 2022Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Thanks Dawn
- Rating 5.0Sep 15, 2022Also great service at Mercedes Ascot!Response from Vertu Mercedes-Benz of AscotSep 15, 2022Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
- Rating 5.0Jul 12, 2022Excellent service from Jane also excellent valetResponse from Vertu Mercedes-Benz of AscotJul 12, 2022Hello Jane and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
- Rating 5.0Jul 12, 2022Very friendly, always updates on car service, keep me informed. Very professional in their work.Response from Vertu Mercedes-Benz of AscotJul 12, 2022Good afternoon Zohara, thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Chloe