Motability Scheme at Barretts MINI Ashford

5.0
Rating 5.0
(26 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today

Welcome to Barretts MINI Ashford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Barretts MINI Ashford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Barretts MINI Ashford on 01233504333 to make an appointment with our Motability specialist.

Contact information

Address
The Boulevard
Orbital Park
Ashford TN24 0GA
GB
Phone Number
Call Barretts MINI Ashford on 01233 504333
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Tim Tansley
  • Josh Carroll
  • Amy Martin
  • Tayler Warren
  • Edward Shields
  • Lewis Mcvie
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Leon Hogben
  • Abbie Davies
  • Sophie Simpson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Barretts MINI Ashford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Barretts MINI Ashford

  • Rating 5.0
    Was contacted regarding service due which was carried out speedily.
    Response from Barretts MINI Ashford
    Hi Lorraine, thank you for your five-star review and great feedback.
  • Rating 5.0
    Very professional from start to finish
    Response from Barretts MINI Ashford
    Hi Stephen,

    Thank you for your five-star review and great comments.
  • Rating 5.0
    Excellent ⭐️⭐️⭐️⭐️⭐️
    Response from Barretts MINI Ashford
    Hello Toni, thank you for your 5-star review. We will get this passed onto the team.
  • Rating 5.0
    Arranged pick up, arrives when they said, guys who collected it were cheerful and chatty, dealership kept me updated with progress and was delivered back with care. Great service from the dealership
    Response from Barretts MINI Ashford
    Hi Daniel, thank you for your five-star review and great feedback.
  • Rating 5.0
    Lewis and Erin were absolutely brilliant! They were kind, patient, informative and professional. It was an a great pleasure dealing with them both and reassuring to know I can call anytime I need to. I won’t feel a nuisance!
    Response from Barretts MINI Ashford
    Hi Elizabeth, thank you for your five-star review and great feedback. We will pass your comments on to Lewis and Erin. Please feel free to call anytime.
  • Rating 5.0
    Excellent service. Very helpful and informative. Nothing was too much trouble.
    Response from Barretts MINI Ashford
    Hi John, thank you for your five-star review and great feedback.
  • Rating 5.0
    The adviser was so helpful and thorough especially when some challenges arose. Thank you Tim.
    Response from Barretts MINI Ashford
    Hi Tracy, thank you for your five-star review and feedback.
  • Rating 5.0
    Amy was absolutely amazing. Very professional, friendly, courteous, knowledgeable and so kind.
    Response from Barretts MINI Ashford
    Hi Helen, Thank you for your 5 Star Review and comments. We will pass your comments onto Amy for you.
  • Rating 5.0
    Met the lovely Josh. The most helpful, polite, respectful and efficient young man. Understood our needs. Helpful and friendly from the offset. 10 stars!
    Would definitely recommend.
    Response from Barretts MINI Ashford
    Hi Charlee, Thank you for 5 star review and recommending Barretts MINI. We will pass your feedback onto Josh for you.
  • Rating 5.0
    Great customer service
    Response from Barretts MINI Ashford
    Good Afternoon Beth, Thank you for your 5 star review and coming to Barretts MINI Ashford. Have a good weekend.
  • Rating 5.0
    Very pleasant, informative & efficient young man (Josh). Great service.
    Response from Barretts MINI Ashford
    Hi Charlee, Thank you for your 5 star review and comments on the service you received from Josh. Your comments will be passed onto him for you.
  • Rating 5.0
    Josh was exceptional from the first test drive to the hand over. He kept me informed with updates throughout the whole process and was their for any questions. Motability made it very easy. I’ve been so looked after during this whole process. Really grateful for the excellent service
    Response from Barretts MINI Ashford
    Hi Donna, Thank you for your 5 star review and comments on the service you received from Josh. We will pass on your feedback to Josh for you.
  • Rating 5.0
    Very good customer service and explained everything very professional
    Response from Barretts MINI Ashford
    Hi Umar, thank you for your 5* review.
  • Rating 5.0
    what an absolute delight Josh is! We were a weary pair of car hunters on Saturday in the searing heat, wanting to have a quick look and get back home as soon as possible. New to the Motability Scheme, we’d booked an appointment with Tim after an initial meeting at BMW. As Tim was delayed with his previous customer, Josh stepped up and made sure we were ok getting drawn into a few questions that he handled really well and showed us around some car options, still passing time until Tim came free. Long story short, we never got to Tim as Josh attended to all our questions and arranged a test drive. We left to go to Kia and Mazda (having also visited VW and Toyota) but returned very quickly. The Mini was the car for us and Josh the salesperson - head and shoulders above ALL the rest! Personable, professional, efficient and he listened to what we did and didn’t want. I train salespeople for a living. Josh demonstrated selling at its best. We left on Saturday excited and the proud new owners of the first car he’d showed us and which was much more than we’d planned to spend. It was a pleasure and I haven’t felt as good about a purchase since my very first Apple purchase many moons ago. Customer service matters and Josh nailed it!
    Response from Barretts MINI Ashford
    Hi Deborah, thank you for 5 star review. We are pleased to hear that Josh delivered a good customer service and helped you find the right MINI as part of the Motability Scheme. Your comments and feedback will be passed onto him for you.
  • Rating 5.0
    Taylor has been so helpful in securing the vehicle I was looking for and made the application process seamless. Looking forward to collecting my car. Thank you Taylor!
    Collected my car 11/08/23 absolutely love my new car!! Thank you! Taylor even called to check I had arrived home safely. If I could give more than 5* I would ! If you’re looking to purchase your next car - highly recommend, they go above and beyond 👏🏻👏🏻👏🏻
    Response from Barretts MINI Ashford
    Hi Lynda, thank you for your 5* review and great feedback. We will pass your comments on to Taylor.
  • Rating 5.0
    Excellent customer service
    Response from Barretts MINI Ashford
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great customer service
    Response from Barretts MINI Ashford
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fantastic service throughout! Thank you
    Response from Barretts MINI Ashford
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times.
  • Rating 5.0
    Good customer service
    Response from Barretts MINI Ashford
    Thank you for taking the time to review us.
  • Rating 5.0
    Josh was brilliant from start to finish he went through everything explaining all I needed to no, helped me download the mini app was very patient as I'm not great with technical things he went through all the workings of the car so all in all I think Josh is a real credit to your company kind regards Pauline Reeves

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