Motability Scheme at JCB Volkswagen Ashford
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to JCB Volkswagen Ashford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
JCB Volkswagen Ashford can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact JCB Volkswagen Ashford on 01233504300 to make an appointment with our Motability specialist.
Contact information
Address
The Parade
Orbital Park
Ashford TN24 0HT
GB
Phone Number
Call JCB Volkswagen Ashford on 01233 504300
01233 504300
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Steve Aitken
- Laurence Coleman
- Dan Killick
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Michael Carman
- Hayley Fitchett
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at JCB Volkswagen Ashford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at JCB Volkswagen Ashford
- Rating 5.0Nov 21, 2024A very pleasant and quick hand over of vehicles .The dealer showed us how to use all the controls ,set up our phones .set radio for us .Steve was very pleasant and helpful .thank you
- Rating 5.0Nov 13, 2024Very informative, took the time to explain everything and friendlyResponse from JCB Volkswagen AshfordNov 19, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon. We are so happy to hear you had such a great experience.
- Rating 5.0Oct 18, 2024Lawrence explained everything through with myself. He was very Thorough and informative. His attitude was very professional and made that overall experience very simple and easy.Response from JCB Volkswagen AshfordOct 25, 2024Thank you so much for your kind words! We are so happy to hear that Laurence was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Sep 16, 2024Helpful and we did not feel rushed.Response from JCB Volkswagen AshfordOct 14, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 9, 2024Very helpful service from Laurence I would highly recommend him too friends and familyResponse from JCB Volkswagen AshfordOct 14, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Aug 29, 2024Amazing services made me feel very welcome and was extremely helpfulResponse from JCB Volkswagen AshfordSep 3, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jul 31, 2024Exemplary customer service. I am delighted with the quality of service received by the team at JCB Volkswagen in Ashford. Thank you.Response from JCB Volkswagen AshfordAug 7, 2024Thank you for your kind words - we're glad to have been of service! We are so happy to hear you had such a great experience.
- Rating 5.0May 24, 2024Fabulous support from Laurence @ Volkswagen from ordering through to collection, can’t thank him enough.Response from JCB Volkswagen AshfordMay 28, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 12, 2024Brilliant staffResponse from JCB Volkswagen AshfordMar 15, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 27, 2024Absolutely amazing staff and experienceResponse from JCB Volkswagen AshfordMar 1, 2024Thank you for your high star rating and thank you for taking your time to leave this review.
- Rating 5.0Dec 12, 2023Fab!Response from JCB Volkswagen AshfordJan 4, 2024Great feedback thank you, please ask for one of our specialists if you are in need.
- Rating 5.0Dec 8, 2023All staff are so lovely and friendly, car was done in less time and they said and I was able to sit and wait for itResponse from JCB Volkswagen AshfordJan 4, 2024Fantastic feedback thank you, we are always here when you need us.
- Rating 5.0Nov 22, 2023All round care and professionalResponse from JCB Volkswagen AshfordJan 5, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 21, 2023Very helpful, polite & informative.Response from JCB Volkswagen AshfordJan 5, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 20, 2023Very helpfulResponse from JCB Volkswagen AshfordJan 5, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 8, 2023Great experienceResponse from JCB Volkswagen AshfordJan 5, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 1.0Oct 29, 2023DREADFUL - I had a service booked, told 2.5hrs - l was 20mins late, then advised at midday 2 tyres needed - given 2.5hrs again.
I got out just before 15.00 - 6 5hrs.
I had no meds, also advised l tried to get some petrol enroute but no petrol.
Clock stated 15miles in tank, when k got car back a BIG 0 in car.
Asked for some petrol, advised not held on site.
I am going to ring motorability tomorrow and ask if l can go to kwik fit - for services, mot etc.Response from JCB Volkswagen AshfordJan 5, 2024Thank you for taking the time to leave this review. We are disappointed that on this occasion the service did not go to plan. As you were aware the service was conducted in a timely fashion despite you being late for the appointment. Unfortunately your vehicle needed tyres which was not in the original scope of works and as such takes a greater time to organise authority with Kwik Fit. I believe you were offered a taxi home in order to assist with the delays which may occur but you decided to not to. It is recommended that as the driver of the vehicle that you check you tyres regularly or pop into your local Kwik fit branch to have them checked to ensure safety at all times. Please be assured we replaced the tyres as quickly as possible based on the time awaiting authority and then retrieving the tyres required from a local warehouse to complete your visit. I am very sorry this caused you issues with your medication and this was of course not our intention for your unplanned work. Please also accept my apologies that we do not hold petrol on site, it would be recommended for any visit to Kwik Fit, a retailer or anywhere else to have sufficient fuel as the vehicle will undergo road testing, emissions testing etc. We do not hold any fuel due to fire safety and only use our local fuel stations to provide. I am sorry that overall your visit was disappointing and should you visit again in the future I really feel that we will do better. Kind Regards JCB Volkswagen Ashford - Rating 5.0Oct 17, 2023Very good 👍Response from JCB Volkswagen AshfordJan 5, 2024We're thrilled to see that you enjoyed your visit. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 16, 2023Brilliant service as always!Response from JCB Volkswagen AshfordNov 1, 2023Hello Vikkie, Thank you for your high star rating. We hope to see you again soon.
- Rating 5.0Oct 4, 2023Great customer service,professional and knowledgeable very pleasant thank youResponse from JCB Volkswagen AshfordOct 11, 2023Hello James and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,