Motability Scheme at JCB Volkswagen Ashford
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to JCB Volkswagen Ashford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
JCB Volkswagen Ashford can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact JCB Volkswagen Ashford on 01233504300 to make an appointment with our Motability specialist.
Contact information
Address
The Parade
Orbital Park
Ashford TN24 0HT
GB
Phone Number
Call JCB Volkswagen Ashford on 01233 504300
01233 504300
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Steve Aitken
- Laurence Coleman
- Charlotte Huxtable
- Danny Baillache
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Linda Kershaw
- Alice-Krystal Newman
- Michael Carman
- Hayley Fitchett
- Kelly Swann
- Luke Fretwell
We recommend calling and booking an appointment before visiting.
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Accessibility features at JCB Volkswagen Ashford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at JCB Volkswagen Ashford
- Rating 5.0Oct 15, 2025Laurence was amazing, accomidated to my schedule to collect, went through everything with me, reassuring and offered aftercare for any issues or questions. Couldn't be better.
- Rating 5.0Oct 14, 2025Waited whilst it was carried out, no problems, coffee available and comfortable seats.Response from JCB Volkswagen AshfordOct 17, 2025Hello Jacqueline,
Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that your experience with us was smooth and comfortable. It's great to know that you enjoyed the coffee and found our seating area to your liking. Your satisfaction is our top priority, and we're thrilled to have met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The JCB Volkswagen Ashford Team - Rating 5.0Sep 30, 2025Everyone was considerate and helpful very pleased with our experienceResponse from JCB Volkswagen AshfordOct 6, 2025Hello Mark,
Thank you so much for taking the time to share your experience with us at JCB Volkswagen Ashford. We are thrilled to hear that you found our team considerate and helpful. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The JCB Volkswagen Ashford Team - Rating 5.0Sep 3, 2025I can not recamend Steve enough he's so helpful and he so kind I wouldn't be able to sort my viechle out without him many thanks to SteveResponse from JCB Volkswagen AshfordSep 5, 2025Hello Susie T.,
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Steve. It's great to know that he was able to assist you with your vehicle needs and that his helpfulness and kindness made a difference. We truly appreciate your recommendation and are delighted to have been able to support you. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The JCB Volkswagen Ashford Team - Rating 5.0Sep 3, 2025The mechanic turned up earlier than I expected. He took trouble to explain exactly what the problem was & that I needed to keep eye on another tyre.
First rate service, recommended any time.Response from JCB Volkswagen AshfordSep 5, 2025Dear Kathryn,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our mechanic was able to assist you promptly and provide you with a clear explanation of the issue. Ensuring our customers receive first-rate service is our top priority, and your feedback is greatly appreciated.
We're glad to know that you would recommend our services, and we look forward to assisting you with any future needs. If you have any further questions or require additional support, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at JCB Volkswagen Ashford - Rating 5.0Jul 28, 2025Laurence at jcb ashford was amazing, explained everything to me clearly, made the whole process of ordering very easy.Response from JCB Volkswagen AshfordJul 31, 2025Hello Archie,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Laurence was able to assist you effectively and make the ordering process smooth and easy. Your feedback is greatly appreciated and will be shared with Laurence and the team. We strive to provide the best service possible, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The JCB Volkswagen Ashford Team - Rating 5.0Jun 30, 2025Very helpfulResponse from JCB Volkswagen AshfordJul 3, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jun 24, 2025Whilst the car took longer to arrive than we hoped, communication was good with Laurence, really helpful.
Was disappointed the car came without mats, as we couldn’t afford to buy at the time.
Apart from that, really helpful and compassionate.Response from JCB Volkswagen AshfordJun 26, 2025Hello Eleanor S.. Thank you for taking the time to leave us a review about your visit. We are delighted to hear that you had a positive experience that the staff were friendly and helpful. - Rating 5.0Jun 11, 2025Excellent service with no problemsResponse from JCB Volkswagen AshfordJun 13, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0May 29, 2025Steve was brilliant, so helpful and informative as to what would happen and everything I needed to know.Response from JCB Volkswagen AshfordJun 9, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0May 1, 2025Carried at work and ignition button issue very helpful and great communicationsResponse from JCB Volkswagen AshfordMay 6, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Apr 25, 2025The service was was very good and they kept me informedResponse from JCB Volkswagen AshfordMay 6, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 8, 2025Absolutely first class. Very happy customer. Laurence was great as always. Super receptionist.Response from JCB Volkswagen AshfordApr 17, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Apr 1, 2025FantasticResponse from JCB Volkswagen AshfordApr 3, 2025Thank you for your high star rating.
- Rating 5.0Mar 31, 2025Very good in dealing with a new car ,
And when picked it up thank you ,Response from JCB Volkswagen AshfordApr 3, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon. - Rating 5.0Mar 17, 2025Steve was so lovely and helpful. He took genuine concern for our situation and couldn’t have been more helpful with any questions or queries.Response from JCB Volkswagen AshfordMar 21, 2025We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
- Rating 5.0Mar 11, 2025Great serviceResponse from JCB Volkswagen AshfordMar 14, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Mar 7, 2025Laurence was very good in taking a lot of time to explain the pros and cons of leasing an EV through the scheme. More pros than cons to be honest. He is knowledgeable and experienced in all aspects of his workResponse from JCB Volkswagen AshfordMar 14, 2025Thank you for choosing us for your Motability car!
- Rating 5.0Mar 3, 2025Super friendly and professional experience. Staff are great and work carried out promptly. Very happy. Even offered a biscuit!Response from JCB Volkswagen AshfordMar 14, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 3, 2025Took time to talk through all controls on car didn't feel rushed made sure we know everything and understood everythingResponse from JCB Volkswagen AshfordFeb 7, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Laurence was able to accommodate your schedule and provide you with a reassuring experience. It's great to know that you felt supported throughout the process and that the aftercare offered met your expectations. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at JCB Volkswagen Ashford.
Best regards,
The Motability Scheme Team