Motability Scheme at Lipscomb Volvo Maidstone

Motability Scheme at Lipscomb Volvo Maidstone

4.7
Rating 4.7
(21 reviews)
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30Closed Today

Contact information

Address
Performance House
Forstal Road
Aylesford ME20 7XA
GB
Phone Number
Call Lipscomb Volvo Maidstone on 01622 882840
Reviews
Visit dealer website

Showroom details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 17:30
SundayClosed

Motability Scheme specialists:

  • Kieran Schwartz
  • Michael Alsop
  • Adam Gorman
  • Aaron Mann
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Mark Reed
  • Daniel Childs
  • James Oliver
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lipscomb Volvo Maidstone

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lipscomb Volvo Maidstone

Our trained Motability specialists are here to support you throughout the duration of your lease.

Lipscomb Volvo Maidstone can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Lipscomb Volvo Maidstone on 01622882840 to make an appointment with our Motability specialist.

Reviews at Lipscomb Volvo Maidstone

  • Rating 5.0
    It was a pleasure dealing with Michael, Motability. He helped me a lot as I'm an 81 year old technophobe and found the new technology diffucult
    Response from Lipscomb Volvo Maidstone
    Thank you Jill for taking the time to leave a review, this is really appreciated and I will make sure your kind comments are passed onto Michael. If you have any further questions or queries regarding your new car, please don't hesitate to contact Michael or another member of the team in his absence and they will be happy to assist you.
  • Rating 5.0
    Very good service and quick to get the vehicle.
    Response from Lipscomb Volvo Maidstone
    Thank you Deborah for taking the time to leave a review, this is really appreciated. If you have any further questions or queries regarding your new car, please don't hesitate to contact a member of the team and they will be happy to assist you.
  • Rating 5.0
    We met with Aaron Mann who was incredibly helpful and informative. His customer service was great and he was really accommodating.
    Response from Lipscomb Volvo Maidstone
    Thank you Katie for taking the time to leave a review, this is really appreciated. I will make sure your kind comments are passed onto Aaron.
  • Rating 5.0
    Amazing customer service! Very smooth process! Thank you!
    Response from Lipscomb Volvo Maidstone
    Thank you for taking the time to leave a review, this is really appreciated. If you have any further questions or queries regarding your new car, please don't hesitate to contact a member of the team and they will be happy to assist you.
  • Rating 5.0
    Keiran was absolutely brilliant! Well mannered and helpful
    Response from Lipscomb Volvo Maidstone
    Thank you Danielle for taking the time to leave a review, this is really appreciated. If you have any further questions or queries regarding your new car, please don't hesitate to contact KIeran or another member of the team in his absence and they will be happy to assist you.
  • Rating 5.0
    Was very happy
    Response from Lipscomb Volvo Maidstone
    Thank you Peter for taking the time to leave a review, this is really appreciated.
  • Rating 5.0
    I excellent
    Response from Lipscomb Volvo Maidstone
    Thank you Pamela for taking the time to leave a review, this is really appreciated. If you have any questions or queries regarding your new car, please don't hesitate to contact a member of the team and they will be happy to assist you.
  • Rating 5.0
    Excellent
    Response from Lipscomb Volvo Maidstone
    Thank you Kevin for taking the time to leave a review, this is really appreciated. If you have any questions or queries regarding your new car, please don't hesitate to contact a member of the team and they will be happy to assist you.
  • Rating 5.0
    Quick and efficient.
    Response from Lipscomb Volvo Maidstone
    Thank you Patrick for taking the time to leave a review, this is really appreciated. If you have any questions or queries regarding your new car, please don't hesitate to contact a member of the team and they will be happy to assist you.
  • Rating 5.0
    Really helpful and happy to help with any question would recommend anyone struggling to find a car to pop into Volvo.
    Response from Lipscomb Volvo Maidstone
    Thank you for taking the time to leave a review, the team really will appreciate this. If you have any further questions or queries, pleae don't hesitate to contact us.
  • Rating 5.0
    Excellent customer service
    Response from Lipscomb Volvo Maidstone
    Thank you Gar, this really is appreciated.
  • Rating 5.0
    They were very efficient. I waited for the work to be carried out. They kept checking I was ok and the receptionist really looked after me
    Response from Lipscomb Volvo Maidstone
    Thank you for taking the time to leave a five star review, this really is appreciated and will mean alot to the team. If you have any further questions please don't hesitate to contact a member of the team where they will be more than happy to assist you.
  • Rating 5.0
    Very good, definitely one of the best service departments l have encountered in 18 years of being a Motability customer.
    Response from Lipscomb Volvo Maidstone
    Thank you Deborah for this kind review, this really is appreciated. If there is anything else we can do or help with please don't hesitate to contact a member of the team who would be able to assist you.
  • Rating 5.0
    Such a great service.
    Response from Lipscomb Volvo Maidstone
    Thank you for the taking the time to leave a review, it really is appreciated. We hope you have a lovely weekend.
  • Rating 5.0
    Excellent service….. My Volvo XC40 was collected from home and the vehicle was returned washed and cleaned inside as well as a full service and MOT.
    Response from Lipscomb Volvo Maidstone
    Thank you David for this 5 star review, it really is appreciated.
  • Rating 5.0
    One of the best dealerships for a service l have ever used
    Response from Lipscomb Volvo Maidstone
    Thank you so much for your kind review, it really is appreciated.
  • Rating 3.0
    Not informed that car wouldn’t be returned until next day. Should have been contacted.
    Response from Lipscomb Volvo Maidstone
    Thank you for taking the time to leave a review it really is appreciated and I'm sorry to hear about your recent experience with our Volvo dealership at Maidstone, I will make sure your commnents are passed onto the Service Manager for review, so we can eliminate this happening again.
  • Rating 5.0
    Excellent service, picked up and brought back. One lovely clean car, polite customer service
    Response from Lipscomb Volvo Maidstone
    Thank you for the kind comments and a 5 star review, it really is apprecated.
  • Rating 1.0
    When I booked vehicle for service I was told that the vehicle would be washed and hoovered, it was but to a very low standard. My wife had to hoover the vehicle as soon as it was returned. Don’t say that you are going to do something when the customer will not be satisfied.
    Response from Lipscomb Volvo Maidstone
    Thank you for taking the time to leave a review, all feedback is greatly appreciated. I'm sorrry to here your visit wasnt up to standards and I will make sure your comments are passed onto the Service Manager here, so he can address the cleaning issue you have raised.
  • Rating 5.0
    Great customer service. Very poor valet afterwards.
    Response from Lipscomb Volvo Maidstone
    Thank you for leaving a 5 star reviw, it really is appreciated. I will also pass your comments onto the team in regards to the standards of your complimentary wash and vacuum.

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