Motability Scheme at Richmond MG Bognor Regis

Motability Scheme at Richmond MG Bognor Regis

4.8
Rating 4.8
(61 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
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Welcome to Richmond MG Bognor Regis

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Richmond MG Bognor Regis can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Richmond MG Bognor Regis on 01243584333 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Richmond Motor Group
Saltbox Road
Bognor Regis PO22 9FP
GB
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Phone Number
Call Richmond MG Bognor Regis on 01243 584333
01243 584333
01243 584333
Website

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Email

motability@richmondmotorgroup.com

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 17:00

Motability Scheme specialists:

  • Josh Smale
  • Aidan Miles
  • Sarah Mccarthy
  • Jack Heeley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Dan Wheeler
  • Laura Barlow
  • Cameron Warner
We recommend calling and booking an appointment before visiting.
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Accessibility features at Richmond MG Bognor Regis

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Richmond MG Bognor Regis

  • Rating 5.0
    Video for good service done very quickly happy days
    Response from Richmond MG Bognor Regis
    Thank you for your review and five-star rating, Nicholas. We're delighted to hear you were pleased with the quick and efficient service at Richmond MG Bognor Regis. We appreciate your kind words and look forward to serving you again in the future.
  • Rating 4.0
    I waited while they serviced my car.
    It was done in good time with good information shared with myself as to how long my car would be.
    My only complaint was that they said they would wash my car after it's service but looked as though this was rushed as the wheels had not been cleaned.
    Response from Richmond MG Bognor Regis
    Hi Richard, thank you for taking the time to leave us a review and for your positive feedback about the timely service and communication. We apologise for the oversight with the car wash and appreciate you bringing this to our attention. We’ll ensure this feedback is shared with the team to help improve our services. We hope to see you again at Richmond MG Bognor Regis.
  • Rating 5.0
    My experience with Sarah was very pleasant and not being judged in anyway, for start to finish was a great experience.
    Response from Richmond MG Bognor Regis
    Thank you for the five-star rating, Richard. Reviews mean the world to us here at Richmond MG Bognor Regis. We hope you enjoy your new car!
  • Rating 5.0
    Aiden was brilliant when I collected my motability vehicle.
    Response from Richmond MG Bognor Regis
    Thank you for your wonderful review and five-star rating, Sarah. We are delighted to hear that Aiden provided brilliant service when you collected your Motability vehicle. We will ensure your kind words are shared with him. Best regards, Richmond MG Bognor Regis.
  • Rating 5.0
    Great staff , great teamwork to find me my car. Very happy so far looking forward to the partnership in the coming 3 years on motorbility.
    Response from Richmond MG Bognor Regis
    Thank you for your wonderful review, Sally. We are thrilled to hear that our team at Richmond MG Bognor Regis was able to assist you in finding the right car. We look forward to supporting you throughout your Motability journey over the next three years. Enjoy your new car!
  • Rating 5.0
    Very good person on the Motability vehicle desk, very knowledgeable and helpful about everything.
    Response from Richmond MG Bognor Regis
    Hello Richard H.,

    Thank you so much for taking the time to share your positive experience with us at Richmond MG Bognor Regis. We are thrilled to hear that you found our Motability vehicle desk staff knowledgeable and helpful. Your feedback is incredibly valuable to us, and it’s wonderful to know that we could assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Richmond MG Bognor Regis Team
  • Rating 4.0
    One of the nicest dealerships we have dealt with.
    Response from Richmond MG Bognor Regis
    Thank you for your review and kind words, Bryan. We're delighted to hear you had a positive experience at Richmond MG Bognor Regis. If there's anything we can do to make your next visit even better, please don't hesitate to let us know!
  • Rating 5.0
    Fantastic very helpful
    Response from Richmond MG Bognor Regis
    Hello Nikki, thank you so much for your wonderful review! We're thrilled to hear that you found our service fantastic and very helpful!
  • Rating 5.0
    Sarah was very professional and helped me and my dad very quickly with all the paperwork. She explained everything very clearly. Thank you, Sarah!
    Response from Richmond MG Bognor Regis
    Dear Piotr, We are thrilled to hear that Sarah was able to provide you and your dad with such a smooth car-purchasing experience. Thank you for rating and reviewing us!
  • Rating 5.0
    Plight And very helpful.
    Response from Richmond MG Bognor Regis
    Dear Philip, thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service to be pleasant and very helpful.
  • Rating 5.0
    Extraordinary service, friendly staff and dog friendly place!👌
    Response from Richmond MG Bognor Regis
    Hello Daniel,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an extraordinary experience with our service and found our staff friendly. It's also great to know that our store being dog-friendly added to your positive experience. We truly appreciate your feedback and your support means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you and your furry friend back to Richmond MG Bognor Regis soon!

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Aiden was very knowledgeable and delivered above my expectations. Well done. Keep up the good service.
    Response from Richmond MG Bognor Regis
    Good afternoon Philip, thank you for your fantastic review! We're delighted to hear that Aiden exceeded your expectations and provided you with great service. We’ll be sure to pass on your kind words to him.
    We truly appreciate your support and look forward to welcoming you again in the future! Kind regards, Cameron
  • Rating 5.0
    Great experience, very accommodating and made to feel very welcome. Was dealt with by Josh and he had great knowledge and his handover of the car was fantastic and very informative. The whole process was very easy and no question asked was a stupid question. Highly recommend Richmond Bognor Regis their staff are brilliant and the coffee is superb.
    Response from Richmond MG Bognor Regis
    Good afternoon Scott, thank you for your great review! We're pleased you felt welcome and had a positive experience. We appreciate your support and hope to see you again soon! Kind regards, Cameron
  • Rating 5.0
    Very helpful and they put themselves out to help
    Response from Richmond MG Bognor Regis
    Hi Philip , thank you for your kind words! We're delighted to have been able to help and truly appreciate your 5-star review. If you ever need anything, we’re here for you. Kind regards, Cameron
  • Rating 5.0
    Pleasure to deal with Richmond MG staff always polite and helpful
    Response from Richmond MG Bognor Regis
    Hi Racheal. Thank you for your 5-star review, we're so happy we were a pleasure to deal with! Kind regards, Laurence
  • Rating 5.0
    It was a shame they can't update the sat nav as that gives problems but were efficient did the service was a pain to have to wait as shops you need your car but was prepared and they provide drinks
    Response from Richmond MG Bognor Regis
    Thank you for your feedback, Julie! We're glad you found our service efficient. We understand the inconvenience of waiting and appreciate your patience. If you ever need anything, we're here to help! Thank you, Cameron
  • Rating 5.0
    Good service.polite and courteous staff.And lovely coffee.😀😀
    Response from Richmond MG Bognor Regis
    Hi Stephen, thank you for your 5-star review. I'm really glad you had such a lovely time with us. Kind regards, Cameron
  • Rating 5.0
    Aiden was very knowledgeable
    Very helpful

    Response from Richmond MG Bognor Regis
    Hi David, thank you for your 5-star feedback. I'm so glad you found the experience so great, I will pass your feedback over to Aiden. I'm sure he will be thrilled to hear it. Kind regards Mae
  • Rating 5.0
    Helpful polite friendly
    Response from Richmond MG Bognor Regis
    Good morning Philip, Thank you for your 5-star feedback. I'm really glad you found the experience so excellent. Kind regards, Mae
  • Rating 3.0
    Problem with courtesy car.
    Response from Richmond MG Bognor Regis
    Good evening Diana, thank you for your feedback. We're sorry to hear about the issue with your courtesy car. Please email us at customerservice@richmondmotorgroup.com with more details so we can assist you further. Kind regards, Cameron

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