Motability Scheme at Richmond MG Bognor Regis

Motability Scheme at Richmond MG Bognor Regis

4.8
Rating 4.8
(58 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
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Welcome to Richmond MG Bognor Regis

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Richmond MG Bognor Regis can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Richmond MG Bognor Regis on 01243584333 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Richmond Motor Group
Saltbox Road
Bognor Regis PO22 9FP
GB
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Phone Number
Call Richmond MG Bognor Regis on 01243 584333
01243 584333
01243 584333
Website

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Email

motability@richmondmotorgroup.com

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 17:00

Motability Scheme specialists:

  • Josh Smale
  • Daniel Andrew
  • Aidan Miles
  • Sarah Mccarthy
  • Jack Heeley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Dan Wheeler
  • Laura Barlow
  • Cameron Warner
We recommend calling and booking an appointment before visiting.
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Accessibility features at Richmond MG Bognor Regis

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Richmond MG Bognor Regis

  • Rating 5.0
    Aiden was brilliant when I collected my motability vehicle.
  • Rating 5.0
    Great staff , great teamwork to find me my car. Very happy so far looking forward to the partnership in the coming 3 years on motorbility.
  • Rating 5.0
    Very good person on the Motability vehicle desk, very knowledgeable and helpful about everything.
    Response from Richmond MG Bognor Regis
    Hello Richard H.,

    Thank you so much for taking the time to share your positive experience with us at Richmond MG Bognor Regis. We are thrilled to hear that you found our Motability vehicle desk staff knowledgeable and helpful. Your feedback is incredibly valuable to us, and it’s wonderful to know that we could assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Richmond MG Bognor Regis Team
  • Rating 4.0
    One of the nicest dealerships we have dealt with.
    Response from Richmond MG Bognor Regis
    Thank you for your review and kind words, Bryan. We're delighted to hear you had a positive experience at Richmond MG Bognor Regis. If there's anything we can do to make your next visit even better, please don't hesitate to let us know!
  • Rating 5.0
    Fantastic very helpful
    Response from Richmond MG Bognor Regis
    Hello Nikki, thank you so much for your wonderful review! We're thrilled to hear that you found our service fantastic and very helpful!
  • Rating 5.0
    Sarah was very professional and helped me and my dad very quickly with all the paperwork. She explained everything very clearly. Thank you, Sarah!
    Response from Richmond MG Bognor Regis
    Dear Piotr, We are thrilled to hear that Sarah was able to provide you and your dad with such a smooth car-purchasing experience. Thank you for rating and reviewing us!
  • Rating 5.0
    Plight And very helpful.
    Response from Richmond MG Bognor Regis
    Dear Philip, thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service to be pleasant and very helpful.
  • Rating 5.0
    Extraordinary service, friendly staff and dog friendly place!👌
    Response from Richmond MG Bognor Regis
    Hello Daniel,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an extraordinary experience with our service and found our staff friendly. It's also great to know that our store being dog-friendly added to your positive experience. We truly appreciate your feedback and your support means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you and your furry friend back to Richmond MG Bognor Regis soon!

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Aiden was very knowledgeable and delivered above my expectations. Well done. Keep up the good service.
    Response from Richmond MG Bognor Regis
    Good afternoon Philip, thank you for your fantastic review! We're delighted to hear that Aiden exceeded your expectations and provided you with great service. We’ll be sure to pass on your kind words to him.
    We truly appreciate your support and look forward to welcoming you again in the future! Kind regards, Cameron
  • Rating 5.0
    Great experience, very accommodating and made to feel very welcome. Was dealt with by Josh and he had great knowledge and his handover of the car was fantastic and very informative. The whole process was very easy and no question asked was a stupid question. Highly recommend Richmond Bognor Regis their staff are brilliant and the coffee is superb.
    Response from Richmond MG Bognor Regis
    Good afternoon Scott, thank you for your great review! We're pleased you felt welcome and had a positive experience. We appreciate your support and hope to see you again soon! Kind regards, Cameron
  • Rating 5.0
    Very helpful and they put themselves out to help
    Response from Richmond MG Bognor Regis
    Hi Philip , thank you for your kind words! We're delighted to have been able to help and truly appreciate your 5-star review. If you ever need anything, we’re here for you. Kind regards, Cameron
  • Rating 5.0
    Pleasure to deal with Richmond MG staff always polite and helpful
    Response from Richmond MG Bognor Regis
    Hi Racheal. Thank you for your 5-star review, we're so happy we were a pleasure to deal with! Kind regards, Laurence
  • Rating 5.0
    It was a shame they can't update the sat nav as that gives problems but were efficient did the service was a pain to have to wait as shops you need your car but was prepared and they provide drinks
    Response from Richmond MG Bognor Regis
    Thank you for your feedback, Julie! We're glad you found our service efficient. We understand the inconvenience of waiting and appreciate your patience. If you ever need anything, we're here to help! Thank you, Cameron
  • Rating 5.0
    Good service.polite and courteous staff.And lovely coffee.😀😀
    Response from Richmond MG Bognor Regis
    Hi Stephen, thank you for your 5-star review. I'm really glad you had such a lovely time with us. Kind regards, Cameron
  • Rating 5.0
    Aiden was very knowledgeable
    Very helpful

    Response from Richmond MG Bognor Regis
    Hi David, thank you for your 5-star feedback. I'm so glad you found the experience so great, I will pass your feedback over to Aiden. I'm sure he will be thrilled to hear it. Kind regards Mae
  • Rating 5.0
    Helpful polite friendly
    Response from Richmond MG Bognor Regis
    Good morning Philip, Thank you for your 5-star feedback. I'm really glad you found the experience so excellent. Kind regards, Mae
  • Rating 3.0
    Problem with courtesy car.
    Response from Richmond MG Bognor Regis
    Good evening Diana, thank you for your feedback. We're sorry to hear about the issue with your courtesy car. Please email us at customerservice@richmondmotorgroup.com with more details so we can assist you further. Kind regards, Cameron
  • Rating 5.0
    Found was brilliant explained everything really recommended her to everyone quick and easy Sarah mccarphy
    Response from Richmond MG Bognor Regis
    Hello Bryan, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your car-buying experience with Sarah and the team at MG. They will be thrilled with your review and recommendation, we hope to see you again soon! Kind regards, Summer
  • Rating 4.0
    I had an appointment to collect my car at 2pm but unfortunately my car wasn't ready and had to wait 1.5 hours until it was handed over to me.
    Response from Richmond MG Bognor Regis
    Thank you for sharing your experience with us. We sincerely apologize for the delay in getting your car ready and understand how frustrating it must have been to wait longer than expected. Our goal is to provide timely and efficient service, and we regret that we fell short in this instance. We appreciate your patience and feedback, and we will work to improve our processes to ensure this doesn’t happen again in the future. If there's anything else we can do to make it right, please don't hesitate to reach out. We hope to serve you better next time. If you would like to discuss this further if you could please email customerservice@richmondmotorgroup.com with your full name on the booking, telephone number, and any additional information you find necessary. Kind regards, Laurence
  • Rating 4.0
    A mishap regarding no courtesy car as appointment was arranged for one on that day so had to do a sit and wait husband lost money from his work due to this Denise B
    Response from Richmond MG Bognor Regis
    Hi Denise. Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the lack of a courtesy car, especially given the appointment was arranged for one. We understand how frustrating this situation must have been, particularly as it impacted your husband's work. If you would like to raise these issues further, so we can get a better understanding of the situation, please feel free to email all relevant details as well as your address and vehicle reg to customerservice@richmondmotorgroup.com. Many thanks, Laurence.

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