Motability Scheme at Richmond MG Bognor Regis

Motability Scheme at Richmond MG Bognor Regis

4.8
Rating 4.8
(43 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
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Welcome to Richmond MG Bognor Regis

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Richmond MG Bognor Regis can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Richmond MG Bognor Regis on 01243584333 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Richmond Motor Group
Saltbox Road
Bognor Regis PO22 9FP
GB
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Phone Number
Call Richmond MG Bognor Regis on 01243 584333
01243 584333
01243 584333
Website

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Email

motability@richmondmotorgroup.com

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 17:00

Motability Scheme specialists:

  • Josh Smale
  • Daniel Andrew
  • Aidan Miles
  • Sarah Mccarthy
  • Jack Heeley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Laura Barlow
  • Cameron Warner
We recommend calling and booking an appointment before visiting.
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Accessibility features at Richmond MG Bognor Regis

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Richmond MG Bognor Regis

  • Rating 5.0
    Helpful polite friendly
  • Rating 3.0
    Problem with courtesy car.
    Response from Richmond MG Bognor Regis
    Good evening Diana, thank you for your feedback. We're sorry to hear about the issue with your courtesy car. Please email us at customerservice@richmondmotorgroup.com with more details so we can assist you further. Kind regards, Cameron
  • Rating 5.0
    Found was brilliant explained everything really recommended her to everyone quick and easy Sarah mccarphy
    Response from Richmond MG Bognor Regis
    Hello Bryan, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your car-buying experience with Sarah and the team at MG. They will be thrilled with your review and recommendation, we hope to see you again soon! Kind regards, Summer
  • Rating 4.0
    I had an appointment to collect my car at 2pm but unfortunately my car wasn't ready and had to wait 1.5 hours until it was handed over to me.
    Response from Richmond MG Bognor Regis
    Thank you for sharing your experience with us. We sincerely apologize for the delay in getting your car ready and understand how frustrating it must have been to wait longer than expected. Our goal is to provide timely and efficient service, and we regret that we fell short in this instance. We appreciate your patience and feedback, and we will work to improve our processes to ensure this doesn’t happen again in the future. If there's anything else we can do to make it right, please don't hesitate to reach out. We hope to serve you better next time. If you would like to discuss this further if you could please email customerservice@richmondmotorgroup.com with your full name on the booking, telephone number, and any additional information you find necessary. Kind regards, Laurence
  • Rating 4.0
    A mishap regarding no courtesy car as appointment was arranged for one on that day so had to do a sit and wait husband lost money from his work due to this Denise B
    Response from Richmond MG Bognor Regis
    Hi Denise. Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the lack of a courtesy car, especially given the appointment was arranged for one. We understand how frustrating this situation must have been, particularly as it impacted your husband's work. If you would like to raise these issues further, so we can get a better understanding of the situation, please feel free to email all relevant details as well as your address and vehicle reg to customerservice@richmondmotorgroup.com. Many thanks, Laurence.
  • Rating 4.0
    Not good at cleaning , did not clean inside.but did take car and bring it back at end of day
    Response from Richmond MG Bognor Regis
    Thank you for your feedback! We're glad to hear that you appreciated the convenience of our service and the return of your car. We sincerely apologise for not meeting your expectations regarding the cleaning. Your comments will help us improve, and we hope to provide a better experience next time! If there's anything else we can do to assist you, please let us know.
  • Rating 5.0
    They have been amazing! Kept me up to date with everything
    Response from Richmond MG Bognor Regis
    Thank you for the fantastic review! We're so glad to hear that you had an amazing experience and appreciated the updates. If you need anything else, feel free to reach out! 😊
  • Rating 5.0
    Absolutely brilliant
    Response from Richmond MG Bognor Regis
    Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you had an absolutely brilliant experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!
  • Rating 5.0
    So far so good very happy with the service I have received as present.
    Response from Richmond MG Bognor Regis
    Thank you for the 5-star review! We’re glad to hear you’re happy with the service so far. We’re committed to maintaining that level of excellence and ensuring your continued satisfaction. If you need anything or have any questions, don’t hesitate to reach out. Enjoy your experience with us!
  • Rating 5.0
    Perfect could not have gone better very helpful respectful simple quick and easy
    Mathew McFarlane
    Response from Richmond MG Bognor Regis
    Thank you for the 5-star review! 🌟 We're delighted to hear that Mathew provided you with such a perfect and seamless experience. Your kind words about his helpfulness and respect mean a lot to us. Enjoy your new car! 🚗😊
  • Rating 5.0
    Excellent service from order to collection
    Response from Richmond MG Bognor Regis
    Thank you so much for your 5-star review! We're delighted to hear that you had an excellent experience from order to collection. Your feedback is greatly appreciated, and we look forward to serving you again soon!
  • Rating 5.0
    Very good service, good communication, helped with my every need
    Response from Richmond MG Bognor Regis
    Good afternoon Dean! Thank you for leaving us a 5-star review! All the best for the future!
  • Rating 5.0
    From start with Matt of purchasing car and with Jack for collection the service has been brilliant! We are very happy customers.
    Response from Richmond MG Bognor Regis
    Good morning, Sandra. Thank you for the great review and the feedback on your experience with us, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Service prompt video available for me to watch notified when car was ready for collection
    Response from Richmond MG Bognor Regis
    Good morning, Vivienne. Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    The whole hand over of my car and getting the new one was seamless and only took about 15-20 mins from start to finish! Great service, thank you!!!
    Response from Richmond MG Bognor Regis
    Good morning, Panos. Thank you for choosing us for your Motability car! We're happy to hear you enjoyed your experience with us, and we look forward to hopefully welcoming you back in the future. Enjoy your new ride. 😊
  • Rating 5.0
    i placed my order with mg eastbourne and collected my car from eastbourne mg
    Response from Richmond MG Bognor Regis
    Hey Esther! Thank you for taking the time to leave us a 5-star review! We appreciate all feedback from our happy customers! We wish you all the best with the future!
  • Rating 5.0
    So easy !!
    Response from Richmond MG Bognor Regis
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very well looked after
    Response from Richmond MG Bognor Regis
    Morning, Barbara! A high-five for the 5-star rating! Your feedback is music to our ears. Wishing you a future as bright as your review!
  • Rating 5.0
    Matt was very helpful very polite didn’t feel rushed very informative dealt with it quick and easy
    Easy parking very accessible
    Response from Richmond MG Bognor Regis
    Good afternoon, Caroline. Thank you for your kind words - we're glad to have been of service! I will be sure to pass your kind comments back to Matt. Enjoy your new ride! 😊
  • Rating 5.0
    Jack heeley was extremely helpful
    Response from Richmond MG Bognor Regis
    Good morning, Barbara. Thank you for your 5-star review, we're glad to have been of service. Kind regards. 😊

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