Motability Scheme at Marshall Volkswagen Aylesbury

4.9
Rating 4.9
(26 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Bicester Road
Aylesbury
Buckinghamshire HP19 8AL
GB
Phone Number
Call Marshall Volkswagen Aylesbury on 01296 317000
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Salbi Mosa
  • Sophie Edwards
  • Gareth Hamilton
  • Deborah Milner
  • Andrew Jones
  • Christopher Woodley

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Joe Cherry
  • Amanda Dunton
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Accessibility features at Marshall Volkswagen Aylesbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Volkswagen Aylesbury

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Volkswagen Aylesbury

  • Rating 5.0
    Sophie has been fantastic throughout the process, clearly explaining everything.
  • Rating 5.0
    Great customer service. Sal took the time to explain everything
    Response from Marshall Volkswagen Aylesbury
    Thank you for your review. We are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Sophie was great, explained everything really clearly and the whole experience was first class.
    Response from Marshall Volkswagen Aylesbury
    Thank you for your review. We are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent
    Response from Marshall Volkswagen Aylesbury
    Thank you for taking the time to leave a review and for your five star feedback for the team. Best wishes, Laura, Marshall Motor Group
  • Rating 5.0
    Excellent, Gareth went above and beyond to make the process smooth from start to finish
    Response from Marshall Volkswagen Aylesbury
    Thank you for your five star review, We will be delighted to pass your five star feedback onto the team. Kind regards, Laura, Marshall Motor Group
  • Rating 5.0
    Great customer service and very helpful with every question we had. Would recommend to anyone looking to get a car.
    Response from Marshall Volkswagen Aylesbury
    Thank you for your five star review, We will be delighted to pass your five star feedback onto the team. Kind regards, Laura, Marshall Motor Group
  • Rating 5.0
    Excellent friendly professional service
    Response from Marshall Volkswagen Aylesbury
    Good morning Howard. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the store to enable them to share your experience with the team. We look forward to helping you again in the future and happy motoring! Many thanks, Jason, Marshall Motor Group.
  • Rating 5.0
    The salesman Dan was fantastic. He was reassuring and patient. Very friendly and easy to speak to. The whole experience was great.
    Response from Marshall Volkswagen Aylesbury
    Hi Julieanne. Thank you for your review on your experience with us at Marshall Volkswagen. We really appreciate it. Have a lovely day. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Andrew is amazing,he was Very kind and patient. Explained everything and more. Very polite and helpful.
    Response from Marshall Volkswagen Aylesbury
    Good afternoon Edith. We really appreciate you taking the time to leave a review and your five star feedback which I will be delighted to pass onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Very professional
    Response from Marshall Volkswagen Aylesbury
    Good morning Geoffrey, thank you for your 5 star rating and review, we really appreciate it. Kind regards, Charlotte.
  • Rating 5.0
    The guy I spoke to was very informative and helpful
    Response from Marshall Volkswagen Aylesbury
    Good afternoon Naomi and thank you for taking the time to leave your feedback and 5 star rating for the team at Marshall Volkswagen we really do appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Very easy process. Staff were knowledgeable and able to answer the questions we had.
    Response from Marshall Volkswagen Aylesbury
    Hi Laura and thank you for taking the time to review Marshall Volkswagen. We really appreciate it. Enjoy the rest of your day! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Informative, professional and overall great experience.
    Response from Marshall Volkswagen Aylesbury
    Good afternoon, thank you for taking the time to leave a review. We are very grateful for your 5 star rating and excellent comments! Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Gareth was fabulous and all the other staff seemed very friendly
    Response from Marshall Volkswagen Aylesbury
    Good afternoon Emma, thank you for the great review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent
    Response from Marshall Volkswagen Aylesbury
    Hi Lacey and thank you for taking the time to leave your wonderful comments and 5 star rating for the team at Marshall Volkswagen Aylesbury, we really appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service.
    Response from Marshall Volkswagen Aylesbury
    Thank you Finley. We appreciate you taking the time to leave a review. Best wishes, Sharron, Marshall Motor Group.
  • Rating 4.0
    The only improvement I would suggest was that we were told that they would contact us when my car was ready the latest being 5pm when we heard nothing we called them just before 5pm to see if it was ready . I would have liked some form of update beforehand . However we found the service team were very helpful
    Response from Marshall Volkswagen Aylesbury
    Thank you for your review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Friendly staff, prompt service, professionally executed
    Response from Marshall Volkswagen Aylesbury
    Thank you Matthew. We appreciate you taking the time to leave a five star review and will be delighted to pass your kind words onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Fantastic service from this dealer, terrible customer service from citygate high wycombe, hence going to Marshalls, so much more professional and motability knowledgeable!!!!
    Response from Marshall Volkswagen Aylesbury
    Good afternoon Rebecca, thank you for your great review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very good customer service. Went above and beyond.
    Response from Marshall Volkswagen Aylesbury
    Good evening Stephanie, thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.

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