Motability Scheme at Broad Oak Volkswagen Canterbury

4.9
Rating 4.9
(121 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today

Welcome to Broad Oak Volkswagen Canterbury

At Broad Oak Volkswagen Canterbury we really do pride ourselves on great customer service and we have a number of dedicated Motability specialists within the team ready to help find your perfect car.

We are a well established Volkswagen dealer within Kent and we have over 50 years experience. Our family run business has been awarded some of the most prestigious awards and we are proud to be working with Motability to help supply customers with a fantastic range of vehicles.

Contact Broad Oak Volkswagen Canterbury on 01227826800 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Broad Oak Road
Canterbury CT2 7QH
GB
Phone Number
Call Broad Oak Volkswagen Canterbury on 01227 826800
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Mark Gray
  • Alice How
  • Connor Huntlea
  • George Kelly-Rosser
  • Liam Huntlea
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • David Gaunt
  • Oliver Martin
  • Brooke Boulton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Broad Oak Volkswagen Canterbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Broad Oak Volkswagen Canterbury

  • Rating 5.0
    Absolutely amazing mark gray is a fantastic representative, he kept me in the loop and bent over backwards to get my car on time.
  • Rating 5.0
    Mark as always very efficient, very pleasant as was the whole experience
    Response from Broad Oak Volkswagen Canterbury
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Friendly helpful knowledgeable
    Response from Broad Oak Volkswagen Canterbury
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Mark was an amazing guy extremely helpful made the process easy
    Response from Broad Oak Volkswagen Canterbury
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Mark and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Catherine.
  • Rating 5.0
    Great experience as usual with mark , quick and easy experience with lots of information given too us Thank you
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    We was a happy customer mark was super helpful showed me everything I need to know about the car . from installing phone to the APP
    Thank you again mark for your very very good relaxed response with me 💯🙏🏻👍
    Response from Broad Oak Volkswagen Canterbury
    Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    We found Connor very helpful and knowledgeable in the purchase of our new car.
    Response from Broad Oak Volkswagen Canterbury
    Thank you so much for your kind words! We are so happy to hear that Connor was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Good
    Response from Broad Oak Volkswagen Canterbury
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Mark from Canterbury Volkswagen made the whole process from start to finish easy .
    Response from Broad Oak Volkswagen Canterbury
    Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    The dealership were excellent
    Response from Broad Oak Volkswagen Canterbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service
    Response from Broad Oak Volkswagen Canterbury
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent
    Response from Broad Oak Volkswagen Canterbury
    Hello Rebecca K.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Mark Gray at Volkswagen Canterbury was extremely helpful & knowledgeable when it came to helping me find the right vehicle for me. I would recommend VW Canterbury for anyone seeking a new vehicle, excellent customer service.
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very helpful when showing me the different options of vehicles. Made us all feel welcome and comfortable. Explained everything and answered all questions that we asked.
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very helpful service , attentive and professional from the outset
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great service
    Response from Broad Oak Volkswagen Canterbury
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Mark was great the same as 3 years ago . Made it a quick and easy experience
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Sales man was excellent friendly knowledgeable and went through everything very well
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    All the staff I came in contact with at the service centre were friendly polite and very professional
    Response from Broad Oak Volkswagen Canterbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Mark was excellent throughout the whole process.
    Response from Broad Oak Volkswagen Canterbury
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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