The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Broad Oak Volkswagen Canterbury
At Broad Oak Volkswagen Canterbury we really do pride ourselves on great customer service and we have a number of dedicated Motability specialists within the team ready to help find your perfect car.
We are a well established Volkswagen dealer within Kent and we have over 50 years experience. Our family run business has been awarded some of the most prestigious awards and we are proud to be working with Motability to help supply customers with a fantastic range of vehicles.
Contact Broad Oak Volkswagen Canterbury on 01227826800 to make an appointment with our Motability Scheme specialist.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | Closed |
Motability Scheme specialists:
- Alan Fissenden
- Mark Gray
- Abigail Whittaker
- Alice How
- Connor Huntlea
- George Kelly-Rosser
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00Closed Today Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | Closed |
Sunday | Closed |
Motability service specialists:
- Chris Bailey
- David Gaunt
- Charlotte Andrews
- Brooke Boulton
Accessibility features at Broad Oak Volkswagen Canterbury
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Broad Oak Volkswagen Canterbury
- Rating 5.0Apr 19, 2024Courteous, informative, helpful and a pleasure to deal withResponse from Broad Oak Volkswagen CanterburyApr 19, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 17, 2024Great experience. Connor was efficient and knowledgeable. The whole process was made really easy.Response from Broad Oak Volkswagen CanterburyApr 17, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Catherine.
- Rating 5.0Apr 16, 2024Amazing 🤩 mark the agent who helped us is amazing at is work fast and so helpful greatest experience ever with getting a car want to thank everyone help and supportResponse from Broad Oak Volkswagen CanterburyApr 17, 2024Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Mar 25, 2024Mark Grey provided excellent care and service throughout the process of me buying the vehicle and handing over the vehicle.Response from Broad Oak Volkswagen CanterburyMar 25, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 22, 2024Mark is amazing highly recommendResponse from Broad Oak Volkswagen CanterburyMar 25, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 26, 2024Mark was very helpful & explained everything thoroughly.Response from Broad Oak Volkswagen CanterburyFeb 27, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 21, 2024Loved it happy with the car I choosen and the agent who helped was brilliantResponse from Broad Oak Volkswagen CanterburyFeb 21, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 10, 2024Connor help with the application of a motability car for me, he was a great help and very thorough with explaining the vehicles as it was our first purchase of a car, would 100% recommend to family and friendsResponse from Broad Oak Volkswagen CanterburyFeb 12, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 2, 2024Very good serviceResponse from Broad Oak Volkswagen CanterburyFeb 2, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 30, 2024Very professional.Response from Broad Oak Volkswagen CanterburyJan 30, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 30, 2024Very professional service kept me informed throughout the process.Response from Broad Oak Volkswagen CanterburyJan 30, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Catherine.
- Rating 5.0Jan 24, 2024Friendly, good updates on vehicle, quick handover…. Thank you ConnerResponse from Broad Oak Volkswagen CanterburyJan 24, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 1, 2023mark gray top manResponse from Broad Oak Volkswagen CanterburyDec 4, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Nov 27, 202310 out of 10. Very pleased with everythingResponse from Broad Oak Volkswagen CanterburyNov 27, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 27, 2023Excellent service. Gentleman I believe called Alan was fantastic great help! Set everything up for me lovely gentleman thank you so muchResponse from Broad Oak Volkswagen CanterburyNov 27, 2023Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Alan and the team. We look forward to dealing with you again in the future!
- Rating 5.0Nov 22, 2023Great customer service from Abigail , after a not so pleasant experience at Vauxhall she made us feel special and really helped in every way she could . Her customer service is outstanding she really had a great approach and i feel so happy with the processResponse from Broad Oak Volkswagen CanterburyNov 22, 2023Thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Abigail receives recognition for her fantastic customer service which she provided to you. Kind regards, Catherine.
- Rating 5.0Nov 10, 20235* customer serviceResponse from Broad Oak Volkswagen CanterburyNov 13, 2023Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 6, 2023Amazing experience with markResponse from Broad Oak Volkswagen CanterburyOct 6, 2023Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Catherine.
- Rating 5.0Oct 2, 2023Helpful polite quick and east applicationResponse from Broad Oak Volkswagen CanterburyOct 2, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 28, 2023Alan is very knowledgable, and answered all of my questions. He was very nice and knew a lot about the motability scheme.Response from Broad Oak Volkswagen CanterburySep 28, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.