Motability Scheme at Broad Oak Volkswagen Canterbury

4.9
Rating 4.9
(95 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today

Welcome to Broad Oak Volkswagen Canterbury

At Broad Oak Volkswagen Canterbury we really do pride ourselves on great customer service and we have a number of dedicated Motability specialists within the team ready to help find your perfect car.

We are a well established Volkswagen dealer within Kent and we have over 50 years experience. Our family run business has been awarded some of the most prestigious awards and we are proud to be working with Motability to help supply customers with a fantastic range of vehicles.

Contact Broad Oak Volkswagen Canterbury on 01227826800 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Broad Oak Road
Canterbury CT2 7QH
GB
Phone Number
Call Broad Oak Volkswagen Canterbury on 01227 826800
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Alan Fissenden
  • Mark Gray
  • Abigail Whittaker
  • Alice How
  • Connor Huntlea
  • George Kelly-Rosser
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Chris Bailey
  • David Gaunt
  • Charlotte Andrews
  • Brooke Boulton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Broad Oak Volkswagen Canterbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Broad Oak Volkswagen Canterbury

  • Rating 5.0
    Courteous, informative, helpful and a pleasure to deal with
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great experience. Connor was efficient and knowledgeable. The whole process was made really easy.
    Response from Broad Oak Volkswagen Canterbury
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Catherine.
  • Rating 5.0
    Amazing 🤩 mark the agent who helped us is amazing at is work fast and so helpful greatest experience ever with getting a car want to thank everyone help and support
    Response from Broad Oak Volkswagen Canterbury
    Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Mark Grey provided excellent care and service throughout the process of me buying the vehicle and handing over the vehicle.
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Mark is amazing highly recommend
    Response from Broad Oak Volkswagen Canterbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Mark was very helpful & explained everything thoroughly.
    Response from Broad Oak Volkswagen Canterbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Loved it happy with the car I choosen and the agent who helped was brilliant
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Connor help with the application of a motability car for me, he was a great help and very thorough with explaining the vehicles as it was our first purchase of a car, would 100% recommend to family and friends
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good service
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very professional.
    Response from Broad Oak Volkswagen Canterbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very professional service kept me informed throughout the process.
    Response from Broad Oak Volkswagen Canterbury
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Catherine.
  • Rating 5.0
    Friendly, good updates on vehicle, quick handover…. Thank you Conner
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    mark gray top man
    Response from Broad Oak Volkswagen Canterbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    10 out of 10. Very pleased with everything
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service. Gentleman I believe called Alan was fantastic great help! Set everything up for me lovely gentleman thank you so much
    Response from Broad Oak Volkswagen Canterbury
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Alan and the team. We look forward to dealing with you again in the future!
  • Rating 5.0
    Great customer service from Abigail , after a not so pleasant experience at Vauxhall she made us feel special and really helped in every way she could . Her customer service is outstanding she really had a great approach and i feel so happy with the process
    Response from Broad Oak Volkswagen Canterbury
    Thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Abigail receives recognition for her fantastic customer service which she provided to you. Kind regards, Catherine.
  • Rating 5.0
    5* customer service
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Amazing experience with mark
    Response from Broad Oak Volkswagen Canterbury
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Catherine.
  • Rating 5.0
    Helpful polite quick and east application
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Alan is very knowledgable, and answered all of my questions. He was very nice and knew a lot about the motability scheme.

    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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