Motability Scheme at Broad Oak Volkswagen Canterbury

4.9
Rating 4.9
(138 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today

Welcome to Broad Oak Volkswagen Canterbury

At Broad Oak Volkswagen Canterbury we really do pride ourselves on great customer service and we have a number of dedicated Motability specialists within the team ready to help find your perfect car.

We are a well established Volkswagen dealer within Kent and we have over 50 years experience. Our family run business has been awarded some of the most prestigious awards and we are proud to be working with Motability to help supply customers with a fantastic range of vehicles.

Contact Broad Oak Volkswagen Canterbury on 01227826800 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Broad Oak Road
Canterbury CT2 7QH
GB
Phone Number
Call Broad Oak Volkswagen Canterbury on 01227 826800
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Mark Gray
  • Abigail Whittaker
  • Matthew Naulls
  • Connor Huntlea
  • Charlie James Hayton-Manderson
  • Liam Huntlea
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • David Gaunt
  • Oliver Martin
  • Brooke Boulton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Broad Oak Volkswagen Canterbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Broad Oak Volkswagen Canterbury

  • Rating 5.0
    Very nice and work very kind
    Response from Broad Oak Volkswagen Canterbury
    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. We look forward to serving you again!
  • Rating 5.0
    Sales person was very helpful and gave amazing detail when it came to choosing the correct car. Sales person didn’t mess about and was the real deal
    Response from Broad Oak Volkswagen Canterbury
    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with our sales team.

    We look forward to serving you again.
  • Rating 5.0
    Very good. Easier than I thought it would be
    Response from Broad Oak Volkswagen Canterbury
    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with the Motability Scheme at Canterbury Volkswagen was easier than you expected. Our team is dedicated to making the process as smooth and straightforward as possible for our customers. We look forward to serving you again!
  • Rating 5.0
    Friendly
    Response from Broad Oak Volkswagen Canterbury
    Thank you so much for taking the time to leave us a wonderful 5-star review! We're thrilled to hear that you found our team friendly during your visit. We look forward to seeing you again!
  • Rating 5.0
    Excellent service, as usual.
    Response from Broad Oak Volkswagen Canterbury
    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently receive excellent service from us. Your feedback is incredibly valuable and motivating for our team. We look forward to serving you again in the future.
  • Rating 5.0
    Very happy I was served by Liam who helped me with everything and knew the vehicle very well
    Response from Broad Oak Volkswagen Canterbury
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Conner Huntlea was a great ambassador for VW made handover perfect
    Response from Broad Oak Volkswagen Canterbury
    Dear Julie,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Connor provided you with an excellent handover experience and represented Volkswagen so well. Your feedback is incredibly valuable to us, and we are delighted that you had a perfect experience with our team.
  • Rating 5.0
    Very helpful made sure the car I had chosen was the right vehicle for my needs
    Response from Broad Oak Volkswagen Canterbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Everyone I met whilst at Canterbury VW for a vechile service were professional polite and very friendly and also very efficient
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very helpful and knowledgeable made us very comfortable
    Response from Broad Oak Volkswagen Canterbury
    Thank you so much for leaving us a 5 star review, we are so happy to hear you had such a great experience.
  • Rating 5.0
    He was polite . Easy to understand. And pretty quick so we were not held up. 10/10
    Response from Broad Oak Volkswagen Canterbury
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Absolutely excellent
    Response from Broad Oak Volkswagen Canterbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Mark Gray dealt with everything professionally and with enough of a personal touch to make the experience easy and enjoyable.
    Response from Broad Oak Volkswagen Canterbury
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Liam was very helpful explaining to us what model of the car we chose comes with. He explained everything to us.and was very helpful. We looked at another dealer after and went straight back to vw and asked for Liam where we placed our order. Would definitely recommend
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service from Mark, he was very friendly, efficient and knew what he was talking about.
    Response from Broad Oak Volkswagen Canterbury
    Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Above and beyond
    Response from Broad Oak Volkswagen Canterbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 4.0
    Everything went very smoothly no problems.
    Response from Broad Oak Volkswagen Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Absolutely amazing mark gray is a fantastic representative, he kept me in the loop and bent over backwards to get my car on time.
    Response from Broad Oak Volkswagen Canterbury
    Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Mark as always very efficient, very pleasant as was the whole experience
    Response from Broad Oak Volkswagen Canterbury
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Friendly helpful knowledgeable
    Response from Broad Oak Volkswagen Canterbury
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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