Motability Scheme at Hendy Ford Chichester

4.9
Rating 4.9
(78 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00

Contact information

Address
Terminus Road
Chichester PO19 8TX
GB
Phone Number
Call Hendy Ford Chichester on 01243 523400
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Rick Vullo
  • Jamie Mackay
  • Melissa Beach
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Natasha Kewin
  • Emma Baigent
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hendy Ford Chichester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Hendy Ford Chichester

At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction.

Our Motability accredited Sales and Aftersales staff are on hand to help you in whatever way we can.
We appreciate that visiting a car showroom can be a daunting experience so we will happily arrange a home or workplace visit if that would suit you better.
Also, if you have any special requirements (visiting us at a quieter time, turning off the showroom music and bright lights for example) then we are happy to accommodate.

Contact Hendy Ford Chichester on 01243523400 to make an appointment with our Motability specialist.

Reviews at Hendy Ford Chichester

  • Rating 5.0
    Jamie from Hendy in Chichester was brilliant. He talked through the options available. Very grateful for the new car and the opportunities it will give.
    Response from Hendy Ford Chichester
    Good afternoon Asha. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Jamie very helpful and dealership was very efficient
    Response from Hendy Ford Chichester
    Good afternoon Sharon. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent service
    Response from Hendy Ford Chichester
    Good afternoon Elisia. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    It was Very good. No issues all sorted on the day.
    Response from Hendy Ford Chichester
    Good afternoon Elizabeth. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Melissa was fab from start to finish very helpful and explained lot about car etc
    Response from Hendy Ford Chichester
    Good afternoon Allan. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very helpful the young lady was fab too that helped us pick car out
    Response from Hendy Ford Chichester
    Good morning Allan. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan
  • Rating 4.0
    Good service at the front disappointed things that Delay in get in the car back
    Response from Hendy Ford Chichester
    Good afternoon Terry. Thank you for sharing your 4-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very helpful and patient as I have been very unwell and they worked really well with me
    Response from Hendy Ford Chichester
    Good afternoon Sharon. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very friendly service, understanding of my needs and great communications. Overall a very pleasant experience.
    Response from Hendy Ford Chichester
    Good afternoon Deborah. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent service
    Response from Hendy Ford Chichester
    Good morning Sharon. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very professional and organised hand over cannot thank Ben Smallbone enough for making my first motability experience such a pleasant one
    Response from Hendy Ford Chichester
    Good morning Wendy. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Great customer service so sorry for the one befor it wouldn’t let me do the stares the service I got from Ben was the best he help me so much so once again I’m sorry for the last feedback
    Response from Hendy Ford Chichester
    Good afternoon Karen. I'm very sorry to see this and can only apologise for the inconvenience at this time. Please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
  • Rating 5.0
    Great customer service
    Response from Hendy Ford Chichester
    Good afternoon Karen. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Jamie was very easy to talk to and understanding of our needs. Everything was explained to us and we felt we achieved everything we wanted. Overall a very pleasant experience. I wouldn't hesitate to recommend Hendy Ford Chichester to anyone looking for a Motability vehicle.
    Response from Hendy Ford Chichester
    Good afternoon Deborah. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent service. Ben really knew what he was talking about and was very clear on all the options available. I felt safe and secure at every stage.
    Response from Hendy Ford Chichester
    Good morning Helen. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    From start to finish Ben was amazing, he made sure everything was in place before I drove off and he made sure that everything was offered to me before I even looked at a car but his sales is brilliant! Very helpful and couldn’t be more happy with the service I received!
    Response from Hendy Ford Chichester
    Good afternoon Amelia. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto Ben as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Lovely people. Understood our needs
    Response from Hendy Ford Chichester
    Good afternoon Vanessa. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Exactly customer service, very helpful all the way through the handover
    Response from Hendy Ford Chichester
    Good afternoon Cheryl. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent dealership ,Excellent hand over from Ben Smallbone car sales and a very helpful young lady, called Yaz, showed me everything I needed to know about the interior workings of the car .
    Response from Hendy Ford Chichester
    Good morning Claire. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto Ben as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Ben Smallbone dealt with our enquiry..he was professional, informative, helpful and made choosing a vehicle a pleasant experience.
    Response from Hendy Ford Chichester
    Good afternoon Wendy. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto Ben as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.

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