Motability Scheme at Lookers Mercedes Benz of Gatwick
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
78 Gatwick Road
Crawley RH10 9AW
GB
Phone Number
Call Lookers Mercedes Benz of Gatwick on 01293 590132
01293 590132
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Michael Kindall
- Matthew Mcgrath
- Rosie Gillies
- Ben Irving
- Brijesh Patel
- James Bassett
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Paul Allen
- Peter Bexley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Mercedes Benz of Gatwick
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Mercedes-Benz Gatwick
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Lookers Mercedes Benz of Gatwick can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Lookers Mercedes Benz of Gatwick on 01293590132 to make an appointment with our Motability specialist.
Reviews at Lookers Mercedes Benz of Gatwick
- Rating 2.0Mar 1, 2024The service was great but they made a mess inside the car and left it dirty and grimey.Response from Lookers Mercedes Benz of GatwickMar 1, 2024Thank you for taking your time to leave this feedback. I am sorry to hear that your experience wasn't to the standard that should be expected. We will investigate your concerns in more depth and your feedback has been passed onto the management team at the dealership.
- Rating 5.0Nov 7, 2023Excellent care and service..such a shame Mercedes have left the Motability scheme; Mercedes excel in care of disabled peopleResponse from Lookers Mercedes Benz of GatwickNov 7, 2023Hello Helen B.. Thank you for taking the time to leave us a review about your visit. We hope in the future to bring you news that Mercedes-Benz will be available on the scheme again.
- Rating 5.0Sep 1, 2023Superb staff, very welcoming, knowledgeable. I can't praise them highly enoughResponse from Lookers Mercedes Benz of GatwickNov 15, 2023Thank you for your high star rating.
- Rating 5.0Jul 25, 2023Excellent greeting in receptionResponse from Lookers Mercedes Benz of GatwickNov 15, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 11, 2023Very good customer service especially the receptionist and the person who serviced the car. Very nice and professional service.
- Rating 5.0Mar 9, 2023Great customer service
- Rating 5.0Jan 5, 2023I always enjoy bringing my car back to Lookers in Gatwick. The staff are always so attentive and helpful. Peter was especially helpful and professional, it was a pleasure to meet him. I asked him if my car could be cleaned as the snow, rain and mud had completely made themselves at home on my CLA!! When collecting the car from Peter, he explained everything we needed to know regarding the service and all the extras the car needed. My CLA looked beautiful and back to its former glory! Thank you Peter for all your help and advice!
- Rating 5.0Sep 5, 2022Great customer service. I’m very happy with the straightforward service offered. Car collected and returned to my home. The only thing I would query is I usually get a small film of the mechanic underneath the vehicle, I haven’t received one this time.
- Rating 5.0Aug 1, 2022They were supposed to collect and return the vehicle to me on the same day. Thankfully I didn’t need to go out because it didn’t come back until the following day. Other than that all okay.
- Rating 5.0Jul 22, 2022Karin Horton.
Great customer service and they kept me informed about my car. - Rating 4.0Jul 21, 2022Customer service very good ,no complaints
JRKnowles Coulsdon - Rating 2.0Jul 12, 2022AwfulResponse from Lookers Mercedes Benz of GatwickAug 8, 2022Thank you for taking your time to leave this review Simon. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. If you would be happy to, our Service Team are eager to speak with you directly, if you are happy to call on 01293 590132. Kind regards,
- Rating 5.0Jul 1, 2022Great service 🙏
- Rating 5.0Jul 7, 2021Great costumer service