Motability Scheme at Lookers Mercedes-Benz of Gatwick
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
78 Gatwick Road
Crawley
West Sussex RH10 9AW
GB
Phone Number
Call Lookers Mercedes Benz of Gatwick on 01293 594300
01293 594300
Website
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:30 |
| Tuesday | 08:30 - 18:30 |
| Wednesday | 08:30 - 18:30 |
| Thursday | 08:30 - 18:30 |
| Friday | 08:30 - 18:30 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Michael Kindall
- Scott Chappell
- Rosie Gillies
- Scott Andrews
- Roland Laczko
- Brijesh Patel
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today Toggle Hours
Service centre details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | 08:00 - 14:00 |
| Sunday | Closed |
Motability service specialists:
- Stephen Forsyth
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Mercedes Benz of Gatwick
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Mercedes Benz of Gatwick
Our trained Motability specialists are here to support you throughout the duration of your lease.
Lookers Mercedes Benz of Gatwick can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Lookers Mercedes Benz of Gatwick on 01293594300 to make an appointment with our Motability specialist.
Reviews at Lookers Mercedes Benz of Gatwick
- Rating 5.0Oct 29, 2025Very kind and helpful team. Car returned serviced, MOT and cleaned. Brilliant!
- Rating 5.0Sep 2, 2025Really efficient and helpful salesman was really good at his job and advise etc news all the answers to our questionsResponse from Lookers Mercedes Benz of GatwickSep 2, 2025Hello Laura,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our salesman and that he was able to efficiently assist you with all your questions. Our team strives to provide the best service possible, and it’s always rewarding to know we’ve met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again at Lookers Mercedes Benz of Gatwick.
Best regards,
The Motability Scheme Team - Rating 5.0Jul 16, 2025Perfect salesman was really nice k ew all the answers to our questions really happy with serviceResponse from Lookers Mercedes Benz of GatwickJul 16, 2025Dear Laura M.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Lookers Mercedes Benz of Gatwick was perfect. Our team is dedicated to providing exceptional service, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Mercedes Benz of Gatwick Team - Rating 5.0Apr 2, 2025Matt McGrath was fantastic , his customer service was outstandingResponse from Lookers Mercedes Benz of GatwickApr 2, 2025Thank you for the great review and the feedback on Matt McGrath, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 18, 2025Matt was very helpful and professional about his jobResponse from Lookers Mercedes Benz of GatwickMar 18, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 17, 2025Fully satisfy with all servicesResponse from Lookers Mercedes Benz of GatwickMar 18, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 28, 2025Matt was amazing! Knows his stuff, very friendly and professional guy! Would use again!Response from Lookers Mercedes Benz of GatwickFeb 28, 2025Thank you so much for your kind words! We are so happy to hear that Matt was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jan 23, 2025Matt from the Gatwick branch has been very helpful and kind to my situation, he’s an asset to your team.Response from Lookers Mercedes Benz of GatwickJan 23, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks
- Rating 5.0Dec 23, 2024Very easyResponse from Lookers Mercedes Benz of GatwickDec 23, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 11, 2024Ben was extremely helpful and knowledgeable. The whole experience was very easy.Response from Lookers Mercedes Benz of GatwickDec 11, 2024Thank you for your high star rating.
- Rating 2.0Mar 1, 2024The service was great but they made a mess inside the car and left it dirty and grimey.Response from Lookers Mercedes Benz of GatwickMar 1, 2024Thank you for taking your time to leave this feedback. I am sorry to hear that your experience wasn't to the standard that should be expected. We will investigate your concerns in more depth and your feedback has been passed onto the management team at the dealership.
- Rating 5.0Nov 7, 2023Excellent care and service..such a shame Mercedes have left the Motability scheme; Mercedes excel in care of disabled peopleResponse from Lookers Mercedes Benz of GatwickNov 7, 2023Hello Helen B.. Thank you for taking the time to leave us a review about your visit. We hope in the future to bring you news that Mercedes-Benz will be available on the scheme again.
- Rating 5.0Sep 1, 2023Superb staff, very welcoming, knowledgeable. I can't praise them highly enoughResponse from Lookers Mercedes Benz of GatwickNov 15, 2023Thank you for your high star rating.
- Rating 5.0Jul 25, 2023Excellent greeting in receptionResponse from Lookers Mercedes Benz of GatwickNov 15, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 11, 2023Very good customer service especially the receptionist and the person who serviced the car. Very nice and professional service.
- Rating 5.0Mar 9, 2023Great customer service
- Rating 5.0Jan 5, 2023I always enjoy bringing my car back to Lookers in Gatwick. The staff are always so attentive and helpful. Peter was especially helpful and professional, it was a pleasure to meet him. I asked him if my car could be cleaned as the snow, rain and mud had completely made themselves at home on my CLA!! When collecting the car from Peter, he explained everything we needed to know regarding the service and all the extras the car needed. My CLA looked beautiful and back to its former glory! Thank you Peter for all your help and advice!
- Rating 5.0Sep 5, 2022Great customer service. I’m very happy with the straightforward service offered. Car collected and returned to my home. The only thing I would query is I usually get a small film of the mechanic underneath the vehicle, I haven’t received one this time.
- Rating 5.0Aug 1, 2022They were supposed to collect and return the vehicle to me on the same day. Thankfully I didn’t need to go out because it didn’t come back until the following day. Other than that all okay.
- Rating 5.0Jul 22, 2022Karin Horton.
Great customer service and they kept me informed about my car.
Thank you so much for your wonderful review! We're thrilled to hear that you found our team kind and helpful, and that you were pleased with the service, MOT, and cleaning of your car. Your satisfaction is our top priority, and it's fantastic to know we met your expectations. We truly appreciate your feedback and look forward to serving you again in the future.
Best regards,
The Lookers Mercedes-Benz of Gatwick Team