Motability Scheme at Marshall Hyundai Gatwick
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Marshall Hyundai Gatwick
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Contact information
Address
Fleming House
Fleming Way
Crawley RH10 9JY
GB
Phone Number
Call Marshall Hyundai Gatwick on 01293 832814
01293 832814
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Chris Pratt
- Courtney Young
- Teona Davies
- Wilson Pekke
- Frederico Douglas
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Simon Fawcett
- Alan Bailey-Rumney
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Marshall Hyundai Gatwick
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Marshall Hyundai Gatwick
- Rating 5.0Apr 24, 2024Very Friendly and helped me out loadsResponse from Marshall Hyundai GatwickApr 24, 2024Good afternoon Ryan and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Apr 18, 2024Very good experience. Seen quickly. Offered drinks and shown to waiting area. Car returned cleaned and serviced as requested.Response from Marshall Hyundai GatwickApr 18, 2024Good afternoon Trevor and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 2.0Apr 10, 2024UPDATE - Dealer replied on here asking me to get in touch. I did immediately. Have had no response or acknowledgement in nearly a week.
Initially wanted this booking to be a collection/delivery basis as a Motability customer, but was informed of the new £30 charge which put me off. Then my husband made enquiries about driving the car up on my behalf and has recently taken his driving test to ensure he can help me even more given that I have been particularly unwell in recent months. He was advised that so long as he passed his test, he would be able to use a courtesy car.
When we actually made the booking we were told that wasn’t true, and having had the licence for less than a year he wouldn’t be able to use a courtesy car. We were told to approach Motability… but they only supply a hire car if the dealer has the car for three days.
So we had to make special arrangement for lifts etc to get the car to you for the 0800 drop off. At which my husband was asked if there was a specific time the car was needed for. He said that we’d need it as soon as possible (expecting it would be ready mid afternoon given that the recall work was explained to be a couple of hours of work).
Turns out that the car wasn’t even started until 1300 and as such wasn’t then ready to be collected until the very end of the business day making it impossible for my husband to return in time. That meant that the car had to stay overnight. With my health having been really bad recently and also the fact that my grandmother had to be taken into hospital while the car has been out of action, the added stress of getting to/from the dealer and then not having it back when we were expecting it, we’ve been left with a pretty sour taste when it comes to Marshall.
This comes on top of a previous very poor service experience at the same dealer (when you were Motorline).
The car is due for renewal and we had been looking at the new model Kona, but if we are going to have troubles with the after sales aspect, then it would definitely put us off coming back for a new vehicle.Response from Marshall Hyundai GatwickApr 11, 2024Good morning Daniel. We are disappointed to note your comments and would appreciate it if you could provide your preferred contact details via email to reviews.hyundai@marshall.co.uk so a member of our senior management team can contact you directly to discuss this matter. We look forward to hearing from you. Kind regards, Jeremy, Marshall Motor Group. - Rating 5.0Apr 3, 2024Very satisfiedResponse from Marshall Hyundai GatwickApr 3, 2024Thank you for your 5 Star review Michelle. We really appreciate you taking the time. Have a lovely rest of your day. Kind regards, Nikki, Marshall Motor Group.
- Rating 5.0Mar 26, 2024Wilson has been very helpful, kept us informed would recommend dealership. Thanks for all his helpResponse from Marshall Hyundai GatwickMar 26, 2024Good afternoon Joshua and thank you for taking the time to leave your feedback and 5 star review for Wilson and the team at Marshall Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Mar 25, 2024Staff were super lovely. The person who guided us through the whole process was Alex, who was so incredibly patient and lovely. Absolutely incredible service and a lovely car.Response from Marshall Hyundai GatwickMar 26, 2024Good afternoon and thank you for taking the time to leave your great feedback and 5 star review for Alex and the team at Marshall Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Mar 19, 2024Absolutely fabulousResponse from Marshall Hyundai GatwickMar 19, 2024Good afternoon Melissa and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Mar 18, 2024AmazingResponse from Marshall Hyundai GatwickMar 18, 2024Good afternoon Darcie and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Mar 15, 2024Great service, kept in the loop at all times. Good after sales.Response from Marshall Hyundai GatwickMar 15, 2024Good morning Helen and thank you for taking the time to leave your comments and 5 star review for the team at Marshall Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Mar 13, 2024I was looked after by Chris at Hyundai Gatwick and I cannot fault the experience in any way. From the very beginning he was friendly, welcoming, knowledgeable and efficient. He kept me updated on lead times and guided me through the process perfectly. Our car was ready sooner than expected and the lovely team was excited with us when it came time to drive it away. As a brand new driver, I felt that no question was silly and I am beyond thrilled with our new car and look forward to the trips my daughter and I have ahead of us.Response from Marshall Hyundai GatwickMar 13, 2024Good afternoon Kendall and thank you for taking the time to leave your lovely comments and 5 star review for Chris and the team at Marshall Hyundai Gatwick, we really appreciate it. Wishing you many happy miles in your new car! Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Mar 8, 2024Welcomed to the dealers and directed to the service team. Car was MOT'd and returned washed and cleaned. Very good experience.Response from Marshall Hyundai GatwickMar 8, 2024Good afternoon Trevor and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Feb 29, 2024Very good service will use againResponse from Marshall Hyundai GatwickMar 4, 2024Good morning Harry and thank you for taking the time to leave your feedback and 5 star rating for the team at Marshall Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Feb 29, 2024Excellent Service. Wonderful Staff. Big ThanksResponse from Marshall Hyundai GatwickMar 4, 2024Good morning Christa and thank you for taking the time to leave your feedback and 5 star rating for the team at Marshall Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Feb 16, 2024Great service and the car clean, inside and out was superb. Thanks very much.Response from Marshall Hyundai GatwickFeb 19, 2024Good morning Ian and thank you for taking the time to leave your feedback and 5 star rating for the team at Marshall Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Jan 16, 2024Excellent customer service from WilsonResponse from Marshall Hyundai GatwickJan 17, 2024Good afternoon Paula and thank you for taking the time to leave your feedback and 5 star review for Wilson and the team at Marshall Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Jan 15, 2024Absolutely brilliant experience. All the staff really friendly and helpful. Would highly recommend.
Even small touches such as manager coming to thank us for using Hyundai to the unveiling of the car, made us feel really valued and special.Response from Marshall Hyundai GatwickJan 15, 2024Good morning Henry. Thanks so much for taking the time to leave us a review and your valuable customer feedback. It is always very much appreciated. Wishing you a lovely day ahead. Kind regards, Nikki, Marshall Motor Group. - Rating 5.0Jan 12, 2024I had great customer service from your staffResponse from Marshall Hyundai GatwickJan 14, 2024Good afternoon Sabera and thank you for taking the time to leave your feedback and 5 star rating for the team at Marshall Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Jan 1, 2024As always pleasant and on time. Keep you updated on whatever’s done and sending a video of what’s happeningResponse from Marshall Hyundai GatwickJan 2, 2024Good morning Elizabeth and thank you for taking the time to leave your comments and 5 star review for the team at Marshall Hyundai Gatwick, we really appreciate it. We look forward to welcoming you back to the dealership again soon. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Dec 20, 2023Very welcoming and supportive answering all my questions and not rushed into making any decisionsResponse from Marshall Hyundai GatwickDec 20, 2023Good afternoon Melissa and thank you for taking the time to leave your comments and 5 star rating for the team at Marshall Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Nov 20, 2023Excellent handover of the vehicle, and including a complete overview of a tech loaded leading edge IONIC 5. Alex is a complete professional!Response from Marshall Hyundai GatwickNov 20, 2023Good afternoon Thelma. Thank you for taking the time to leave your feedback and 5 star review for Alex and the team at Marshall Hyundai Gatwick, we really appreciate it. We will pass your comments on and look forward to welcoming you back to the dealership again soon. Kind regards, Jeremy, Marshall Motor Group.