Motability Scheme at Marshall Hyundai Gatwick
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Marshall Hyundai Gatwick
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Contact information
Address
Fleming House
Fleming Way
Crawley RH10 9JY
GB
Phone Number
Call Marshall Hyundai Gatwick on 01293 832814
01293 832814
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Chris Pratt
- Courtney Young
- Wilson Pekke
- Frederico Douglas
- Cameron Crouch
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Simon Fawcett
- Alan Bailey-Rumney
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Marshall Hyundai Gatwick
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Marshall Hyundai Gatwick
- Rating 2.0Apr 29, 2025The service was not the best. I was walked to the courtesy car as they needed the car for the full day, I was shown the gears and that’s it. I got in the car, figured out how to manoeuvre the chair and turned the car on. It only had 12 miles of fuel and 15% battery (which couldn’t be used). I went back inside after only seeing an electric charging point and asked what fuel it was. He said he didn’t know and came out with me. We established it was a hybrid and that it needs fuel. I went to the nearest fuel station and then realised I didn’t know what fuel it took. So I had to call the garage again to ask. He told me petrol and then smartly said, ‘we only have petrol vehicles’. He may know that they only have petrol vehicles but I did not. It was a highly stressful situation that I shouldn’t have been put in.
I was told they would call me when I could collect. They text with no explanation as the car needed work and the part couldn’t come in that day so I was confused about what was happening. So I took the initiative and called the garage, again, and they said I need to collect my car because he knows the bill is too high and motability won’t pay for it. So I had to ask what to do. I then called Motability and was then put through to Direct Line.
Furthermore, when I collected my car the service wash was very poor. It simply looked like it had been hosed down with water and that’s it. Nothing was done to the inside. From prior experiences, this was always done when the car went for a service.
Lastly, the person that drove my car back out had moved my seat and I couldn’t get in the car. I’m 6ft, and he quite clearly wasn’t. The seat was as close to the steering wheel as it could get. Surely it should be put back to how it arrived, or close to it at least.
I know this vehicle is for my son, and I am very grateful for it. I rarely make complaints, if ever. I’m highlighting this because if It’s happening to me then it’s happening to others. The car isn’t for me, but I have mobility issues and a degenerative back condition whereby I found yesterday really hard to navigate with pain levels etc. that being said, I’m still more able-bodied than others in the scheme. My concern is for them and how they’d be able to manage the stressful and physically taxing situation. It may not seem like a big deal to someone that’s doesn’t need to work up the courage to stand up through pain, but it’s a lot, and will be a lot for people who are on the scheme. So this showroom needs to evaluate their protocols and potentially retrain workers on protocols and having compassion/empathy.Response from Marshall Hyundai GatwickApr 29, 2025Good afternoon. We are disappointed to read your review and would be grateful if you could email your preferred contact details to us at reviews.hyundai@marshall.co.uk, so we can investigate and follow up directly with you. Kind regards, Jeremy, Marshall Motor Group. - Rating 5.0Apr 24, 2025Very professionalResponse from Marshall Hyundai GatwickApr 25, 2025Good morning Max and thank you for taking the time to leave your feedback and 5 star review for the team at Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Apr 7, 2025Staff were very friendly nothing was too much hassleResponse from Marshall Hyundai GatwickApr 7, 2025Good afternoon Wayne and thank you for taking the time to leave your feedback and 5 star review for the team at Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Mar 24, 2025Very helpful staff with expertise in Motability. Very good serviceResponse from Marshall Hyundai GatwickMar 24, 2025Good afternoon Mila and thank you for taking the time to leave your feedback and 5 star review for the team at Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Mar 17, 2025Excellent. We dealt with Courtney
was very accommodating, polite and professional.The dealership itself did its very best to make us feel welcome and comfortable. Thank you.Response from Marshall Hyundai GatwickMar 17, 2025Good afternoon Clive and thank you for taking the time to leave your comments and 5 star rating for Courtney and the team at Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group. - Rating 5.0Mar 14, 2025Quick service friendly staff very helpful well done keep up the amazing workResponse from Marshall Hyundai GatwickMar 14, 2025Good afternoon Melissa and thank you for taking the time to leave your feedback and 5 star rating, we'll pass your appreciation on to the team at Hyundai Gatwick. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Mar 3, 2025All okResponse from Marshall Hyundai GatwickMar 4, 2025Good morning Paula and thank you for taking the time to leave your feedback and 5 star review for the team at Hyudai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Feb 25, 2025Hi very good indeed everyone was very friendly and the car was done very professionalResponse from Marshall Hyundai GatwickFeb 26, 2025Good afternoon Janet and thank you for taking the time to leave your feedback and 5 star review for the team at Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Feb 5, 2025Quick easy amazing staff and a new carResponse from Marshall Hyundai GatwickFeb 6, 2025Good afternoon and thank you for taking the time to leave your feedback and 5 star review, we'll pass on your appreciation to the team at Hyundai Gatwick. Enjoy your new car! Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Jan 27, 2025No problems, paperwork done quick with no problem. Salesman was excellentResponse from Marshall Hyundai GatwickJan 28, 2025Good morning Hashim and thank you for taking the time to leave your feedback and 5 star review for the team at Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Jan 22, 2025Super service very helpfulResponse from Marshall Hyundai GatwickJan 22, 2025Good afternoon Roy and thank you for taking the time to leave your feedback and 5 star review for the team at Hyundai Gatwick, it's much appreciated. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Jan 9, 2025Short visit with such nice people handling everything very smoothly. Very impressive and very excellent work. Thank and God bless you.Response from Marshall Hyundai GatwickJan 10, 2025Good morning and thank you for taking the time to leave your feedback and 5 star review for the team at Hyundai Gatwick, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Jan 6, 2025Very efficient great service all queries covered by salesman ricoResponse from Marshall Hyundai GatwickJan 7, 2025Good morning Lawrence and thank you for taking the time to leave your comments and 5 star review, we really appreciate it and will be sure to pass on your feedback to Rico and the team at Hyundai Gatwick. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Dec 30, 2024amazing experience
Test drive
paperwork went smoothly
Chose a beautiful colour
Can’t wait to pick up went through
Very quickly
Very friendly staffResponse from Marshall Hyundai GatwickDec 31, 2024Good morning Chelsea and thank you for the great review and the feedback for the Hyundai Gatwick team, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group. - Rating 5.0Nov 12, 2024We picked our car up from Hyundai Gatwick tucson Ultimate Plug in hybrid they were very professional couldn't do more for you made us feel very special. Plus it's a fantastic car with everything we needResponse from Marshall Hyundai GatwickNov 12, 2024Hi Susan. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Jason.
- Rating 5.0Nov 9, 2024Courtney was amazing massive asset to the company he was smiling laughing and having a good laugh with us he explained everything to us in detail and could not fault himResponse from Marshall Hyundai GatwickNov 11, 2024Good morning and thank you for taking the time to leave such great feedback and a 5 star review for Courtney and the team at Marshall Hyundai Gatwick, we'll be sure to pass your feedback on. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Nov 4, 2024Hyundai Gatwick could not have been more helpful answered all our questions and we're very professional they provided a great serviceResponse from Marshall Hyundai GatwickNov 5, 2024Good morning Susan and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Hyundai Gatwick, it's much appreciated. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Oct 30, 2024Courtney was amazing very helpful and made sure we would not go long without a car after we had a accident he helped us understand every step and was amazing with dealing with us even told us to bring the kids along to help reveal the car when it arrives amazing man and very kindResponse from Marshall Hyundai GatwickOct 30, 2024Good afternoon Kye and thank you for taking the time to leave your comments and 5 star review for Courtney and the team at Marshall Hyundai Gatwick, we'll be sure to pass your feedback on. Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Oct 30, 2024Outstanding customer service! Beautiful showroom and really attentive staff. Chris took great care of us and the turnaround from ordering our Tucson to receiving it was under a week! Highly recommend!Response from Marshall Hyundai GatwickOct 30, 2024Good afternoon Thomas and thank you for taking the time to leave your feedback and 5 star review for Chris and the team at Marshall Hyundai Gatwick, we really appreciate it. Enjoy your new TUCSON! Kind regards, Jeremy, Marshall Motor Group.
- Rating 5.0Sep 23, 2024Lovely team work here. Very pleasant experience!Response from Marshall Hyundai GatwickSep 23, 2024Good afternoon Sharron and thank you for taking the time to leave your feedback and 5 star review for the team at Hyundai Gatwick it's much appreciated. Kind Regards, Jason, Marshall Motor Group.