Motability Scheme at Hendy Ford Crawley

4.8
Rating 4.8
(90 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today

Contact information

Address
Manor Royal
Crawley RH10 9PY
GB
Phone Number
Call Hendy Ford Crawley on 01293 845010
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
SundayClosed

Motability Scheme specialists:

  • Jon Mason
  • Ben Righton
  • Rosie Gillies
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Roland Symmons
  • Minati Rampertab
  • Symoon Dodd
  • Callum Warner
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hendy Ford Crawley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Hendy Ford Crawley

At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction.

Our Motability accredited Sales and Aftersales staff are on hand to help you in whatever way we can.
We appreciate that visiting a car showroom can be a daunting experience so we will happily arrange a home or workplace visit if that would suit you better.
Also, if you have any special requirements (visiting us at a quieter time, turning off the showroom music and bright lights for example) then we are happy to accommodate.

Contact Hendy Ford Crawley on 01293845010 to make an appointment with our Motability specialist.

Reviews at Hendy Ford Crawley

  • Rating 5.0
    Ben was really friendly and helpful and guided me through the whole process, which was really easy.
    Response from Hendy Ford Crawley
    Good afternoon John. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Ben was really helpful explained everything always willing to talk
    Response from Hendy Ford Crawley
    Good afternoon Nicola. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Everything went smoothly to pick up and drop off. Service was fine and the car was expertly valeted
    Response from Hendy Ford Crawley
    Good afternoon Pauline. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very good experience
    Response from Hendy Ford Crawley
    Good afternoon Gemma. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Ben was brilliant explaining everything and making sure I understood all the paperwork. Friendly and always offering a drink. Collection and everything was painless. Excellent service
    Response from Hendy Ford Crawley
    Good afternoon Michael. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent, was very helpful and understanding.

    All round great service!
    Response from Hendy Ford Crawley
    Good afternoon Gemma. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Outstanding Service from Warren and John went above and beyond the help and were very helpful in every way
    Response from Hendy Ford Crawley
    Good afternoon Kevin. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Absolutely brilliant.

    I've been through the roughest year with my injury , having been awarded pip , being able to get a car like this has changed my life already.

    With that said, you always wonder how the process will go and how much effort it would take but ford in crawley and specifically Jon have been great.

    The whole process was very simple and smooth, he kept me updated every step of the way and honestly was surprised at every turn of the process.

    Thank you again for your help and what ever continued support I end up needing

    Can't complain.
    Response from Hendy Ford Crawley
    Good afternoon Jimmy. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Brilliant experience from start to end.
    Response from Hendy Ford Crawley
    Good afternoon Victoria. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    very helpful and good service team
    Response from Hendy Ford Crawley
    Good afternoon Netta-Jane. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very good . Good it was on video
    Response from Hendy Ford Crawley
    Good morning Sally. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    They where helpful and did my car on time
    Response from Hendy Ford Crawley
    Good afternoon Jane. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    top gentlemen, no rush explained everything on the car and other options also
    Response from Hendy Ford Crawley
    Good afternoon Kevin. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very easy, smooth process and handover. Jon was very helpful and explained all vehicle features.
    Response from Hendy Ford Crawley
    Good afternoon Heather. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very helpful and friendly
    Response from Hendy Ford Crawley
    Good afternoon Marion. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Ex service, Ben went above and beyond.
    Response from Hendy Ford Crawley
    Good afternoon Sadie. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    No waiting sorted out loan car excellent
    Response from Hendy Ford Crawley
    Good morning Tracey. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Great relationship with my salesman who has given me as much information as possible when it came to ordering my car, had a laugh in the process and got offered complimentary drinks.
    Response from Hendy Ford Crawley
    Good morning Aaron. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Amazing all round
    Response from Hendy Ford Crawley
    Good morning Kai. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent customer service from Ben
    Response from Hendy Ford Crawley
    Good morning Sadie. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.

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