Motability Scheme at EMC Vauxhall Eastbourne

4.9
Rating 4.9
(307 reviews)
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 17:00Closed Today
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Contact information

Address
Eastbourne Motoring Centre
103 Bourne Street
Eastbourne BN21 3SE
GB
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Phone Number
Call EMC Vauxhall Eastbourne on 01323 720681
01323 720681
01323 720681
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Steve Davies
  • Adam Cowing
  • Dean Matthews
  • Alec Jackson
  • Philip Mulvey
  • John Robson
  • Kienan Connolly
  • Ricky Dalton
  • James Sanderson
  • Ben Dowding
  • Ben Riedel
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Simon Hickey
  • Mark Smith
  • Karen Emerson
  • Sophie Sanders
We recommend calling and booking an appointment before visiting.
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Accessibility features at EMC Vauxhall Eastbourne

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to EMC Vauxhall Eastbourne

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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EMC Vauxhall Eastbourne can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact EMC Vauxhall Eastbourne on 01323720681 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at EMC Vauxhall Eastbourne

  • Rating 5.0
    Everything was very good. Well looked after. Very polite staff.
    Response from EMC Vauxhall Eastbourne
    Dear Malcolm

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at EMC Vauxhall Eastbourne. Our team takes great pride in providing excellent service and ensuring that our customers feel well looked after. Your kind words about our staff's politeness are greatly appreciated.

    If you have any further feedback or need assistance in the future, please don't hesitate to contact us. We look forward to seeing you again.

    Best regards,

    EMC Team
  • Rating 5.0
    Dean is very caring and patient and has been very informative about the stages of the pending delivery of our car.
    His interaction with Keith, who has vascular dementia, was so gentle and kind
    Response from EMC Vauxhall Eastbourne
    We thank you so much for taking the time to share your experience with us. We are thrilled to hear that Dean was able to provide you with such caring and patient service. It's wonderful to know that his gentle and kind interaction made a positive impact, especially in assisting with the stages of your car's delivery.

    Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there is anything more we can do for you, please don't hesitate to contact us.
    We look forward to seeing you again soon.

    Warm regards,

    EMC Team
  • Rating 5.0
    Very helpful and efficient
    Response from EMC Vauxhall Eastbourne
    Hello Terence

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service very helpful and efficient. At EMC Vauxhall Eastbourne, we strive to provide the best experience for our customers, and your feedback is a wonderful affirmation of our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to contact us. We look forward to seeing you again soon!

    Best regards,
    EMC Team
  • Rating 5.0
    Extremely professional, respectful and friendly
    Response from EMC Vauxhall Eastbourne
    Dear Ann

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team at EMC Vauxhall Eastbourne to be professional, respectful, and friendly. Providing excellent service is our top priority, and your feedback is truly appreciated.

    If there is anything else we can do for you, please don't hesitate to contact us. We look forward to seeing you again soon.

    Best wishes,
    EMC Team
  • Rating 5.0
    I was seen buy a man called steve .He gave us the best service I've had since I've bin with mobility that's about 10 years
    Response from EMC Vauxhall Eastbourne
    Dear Colin

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Steve provided you with the best service you've experienced in your 10 years with the Motability Scheme. Your satisfaction is our top priority, and it’s fantastic to know that we met your expectations.

    We truly appreciate your kind words and your continued trust in us. If there’s anything else we can do for you, please don’t hesitate to reach out.

    Best regards,

    The EMC Vauxhall Eastbourne Team
  • Rating 5.0
    Steve is a lovely friendly helpful gentleman always quick to help and make sure everything is explained and understood
    Response from EMC Vauxhall Eastbourne
    Dear Tracy

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Steve at EMC Vauxhall. It's great to know that he was able to assist you effectively and ensure everything was clearly explained. Your feedback is incredibly valuable to us, and we are delighted that you had a 5-star experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The EMC Vauxhall Team
  • Rating 5.0
    Excellent from start to finish. Steve made the whole process incredibly simple and was patient with me as I can become overwhelmed easily. He talked through our options and at no point did it feel like he was trying to sell anything to me. I'd definitely recommend EMC Eastbourne to anyone.
    Response from EMC Vauxhall Eastbourne
    Dear Mark

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Steve was able to make the process simple and stress-free for you. Our team strives to provide a supportive and understanding environment, and it's wonderful to know that Steve's approach resonated with you. Your recommendation means a lot to us, and we are grateful for your kind words. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The EMC Vauxhall Eastbourne Team
  • Rating 5.0
    Amazing customer service and so helpful
    Response from EMC Vauxhall Eastbourne
    Hello Bradley,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our customer service amazing and helpful. At EMC Vauxhall Eastbourne, we strive to provide the best experience for our customers, and your feedback truly means a lot to us. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The EMC Vauxhall Eastbourne Team
  • Rating 5.0
    Dean was absolutely amazing from start to finish
    Response from EMC Vauxhall Eastbourne
    Hello Bradley H.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Dean provided you with an amazing experience from start to finish. At EMC Vauxhall Eastbourne, we strive to offer the best service possible, and it's always rewarding to know when we've succeeded. Your feedback is greatly appreciated and will be shared with Dean and the rest of our team. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The EMC Vauxhall Eastbourne Team
  • Rating 5.0
    The dealer was lovely and took the time to explain how it worked (as this is the first electric car for my daughter), what it entails and the delivery date. He handled my daughter’s application with dignity in a way that made us both feel very welcome.
    Response from EMC Vauxhall Eastbourne
    Dear Jessica,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at EMC Vauxhall Eastbourne. Our team strives to provide exceptional service, and it's heartening to know that our dealer was able to assist you and your daughter with her first electric car in a manner that made you both feel welcome and respected.

    We are committed to ensuring that every customer feels valued and informed throughout their journey with us. Your kind words and perfect rating are greatly appreciated and will be shared with the team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again.

    Warm regards
    EMC Vauxhall Eastbourne
  • Rating 5.0
    Dean was just amazing felt like vip treatment from start to finish
    Response from EMC Vauxhall Eastbourne
    Dear Joby

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you felt like a VIP during your experience with Dean at EMC Vauxhall Eastbourne. Providing exceptional service is our top priority, and it’s fantastic to know that Dean made such a positive impression on you.

    Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering the best service possible. If there’s anything else we can do for you, please don’t hesitate to reach out.

    We look forward to welcoming you back in the future!

    Best regards
    EMC Vauxhall Team
  • Rating 5.0
    Great , very quick and got provided with a courtesy car
    Response from EMC Vauxhall Eastbourne
    Hello Carly,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience and that our team was able to assist you quickly. Providing a courtesy car is just one of the ways we strive to make the process as smooth as possible for our customers. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at EMC Vauxhall Eastbourne
  • Rating 5.0
    Friendly and informative.
    Very happy with Eastbourne Motoring Centre.
    Response from EMC Vauxhall Eastbourne
    Dear Karen A.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our team at Eastbourne Motoring Centre to be friendly and informative. Your satisfaction is our top priority, and it’s wonderful to know that you are very happy with your experience. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at EMC Vauxhall Eastbourne
  • Rating 5.0
    Great service
    Response from EMC Vauxhall Eastbourne
    Hello Carly,

    Thank you so much for taking the time to leave such a wonderful review. Your recommendation means a lot and we truly appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The EMC Vauxhall Eastbourne Team
  • Rating 5.0
    All very helpfull explained everything and nothing too much trouble and had a follow up phone call
    Response from EMC Vauxhall Eastbourne
    Dear Vera

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team helpful and that everything was clearly explained during your visit. It's great to know that our follow-up call was appreciated as well. Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at EMC Vauxhall Eastbourne.

    Best regards,
    The EMC Vauxhall Eastbourne Team
  • Rating 5.0
    The gentleman very polite and helpful which I have used them for a number years
    Response from EMC Vauxhall Eastbourne
    Hello Davina R.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team polite and helpful. It's always a pleasure to assist you, and we're grateful for your continued trust in us over the years. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again soon.

    Best regards,
    The Motability Scheme Team at EMC Vauxhall Eastbourne
  • Rating 5.0
    Excellent communication and service.
    No problems.
    Response from EMC Vauxhall Eastbourne
    Dear Karen

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with our communication and service at EMC Vauxhall Eastbourne. Our team is dedicated to providing the best possible service, and your feedback is a great encouragement to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    EMC Vauxhall Eastbourne Team
  • Rating 5.0
    Very helpful, answered all my questions and helped me choose the right car for my needs
    Response from EMC Vauxhall Eastbourne
    Dear Annifer H.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team helpful and that we were able to assist you in choosing the right car for your needs. Your satisfaction is our top priority, and your kind words are a great encouragement to us all. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at EMC Vauxhall Eastbourne
  • Rating 5.0
    Very helpful and polite and explained everything in detail
    Response from EMC Vauxhall Eastbourne
    Hello Jason,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be helpful and polite, and that everything was explained in detail to your satisfaction. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to contact us. We look forward to seeing you again at EMC Vauxhall Eastbourne.

    Best wishes
    EMC Team
  • Rating 5.0
    Great customer service and very helpful and professional
    Response from EMC Vauxhall Eastbourne
    Hello Lee M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our customer service to be great, helpful, and professional. At EMC Vauxhall Eastbourne, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best wishes
    EMC Team

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