Motability Scheme at Lookers Mercedes-Benz Eastbourne

4.6
Rating 4.6
(30 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Mountneybridge Business Park
Westham
Eastbourne BN24 5NJ
GB
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Phone Number
Call Lookers Mercedes-Benz Eastbourne on 01323 465382
01323 465382
01323 465382
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Caitlin Gleeson
  • Lucas Lloyd-Jones
  • Patrick Pearce
  • Darren Barton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Chris Jones
  • William Foster
  • Vince Riseborough
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Mercedes-Benz Eastbourne

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Mercedes-Benz Eastbourne

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Our trained Motability specialists are here to support you throughout the duration of your lease. Lookers Mercedes-Benz Eastbourne can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Lookers Mercedes-Benz Eastbourne on 01323465382 to make an appointment with our Motability specialist.

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Reviews at Lookers Mercedes-Benz Eastbourne

  • Rating 5.0
    Excellent handover
    Response from Lookers Mercedes-Benz Eastbourne
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Lucas was really nice and very helpful. The car is beautiful and I’m very happy. A great experience! Thank you Motobility and thank you Mercedes-Benz.
    Response from Lookers Mercedes-Benz Eastbourne
    Thank you for the great review and the feedback on Lucas, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Patrick was a good salesman 10/10 would recommend these Mercedes eastbourne
    Response from Lookers Mercedes-Benz Eastbourne
    Thank you so much for your kind words! We are so happy to hear that Patrick was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very helpful man
    Response from Lookers Mercedes-Benz Eastbourne
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good customer service
    Response from Lookers Mercedes-Benz Eastbourne
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 1.0
    Not happy at all staff not helpful never again
    Response from Lookers Mercedes-Benz Eastbourne
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 5.0
    Fantastic service !
    Response from Lookers Mercedes-Benz Eastbourne
    Thank you for your high star rating.
  • Rating 5.0
    Great dealership

    Always high standards
    Response from Lookers Mercedes-Benz Eastbourne
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you.
  • Rating 5.0
    Good staff. MOT and free clean
    Response from Lookers Mercedes-Benz Eastbourne
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great service
  • Rating 5.0
    5 Star excellent customer service, accommodating as always, always achieve the extra mile. thank you.
  • Rating 5.0
    Excellent service , very very pleased.
  • Rating 5.0
    Superb service ! 😎🎸
  • Rating 5.0
    Excellent customer service.
  • Rating 5.0
    Excellent service as always . Jonathan David
  • Rating 5.0
    Always a good job. Very professional and friendly!
  • Rating 5.0
    Great staff. Great service. Used for last 3yrs. Never an issue. Coffee is good too
    :)
  • Rating 3.0
    Pleasant welcome, nice environment to wait while service conducted. Service completed in time advised. On the down side, when taking back vehicle, the vehicle was left in a normal parking bay rather than a disabled bay meaning I was unable to access the vehicle from my wheelchair so had to seek out someone to move the car to a suitable place. Then on opening car I found seats not in position I left them making it difficult to ingress the vehicle. Also a number of items had been moved/dumped in the boot so had to put these back where I needed them. Clearly some disability and needs awareness training necessary at Looker Mercedes-Benz Eastbourne. I never experienced this at Sandown Mercedes in Guildford they always made every effort to ensure the end-to-end experience was exceptional.
  • Rating 5.0
    As alway great service. Good staff
  • Rating 5.0
    Always a great experience, helpful and efficient
    Mrs C A Snow
    Response from Lookers Mercedes-Benz Eastbourne
    Thanks Carol!

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