Motability Scheme at Hendy Ford Eastleigh

4.8
Rating 4.8
(251 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00

Contact information

Address
M3 Trade Park
Leigh Road
Eastleigh SO50 9PT
GB
Phone Number
Call Hendy Ford Eastleigh on 023 8027 1271
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Ben Butler
  • James Masters
  • Craig Mason-Slack
  • Richard Noble
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Ian Ford
  • Simon Pratt
  • Neil Rickman
  • Mike Pemberton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hendy Ford Eastleigh

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Hendy Ford Eastleigh

At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction.

Our Motability accredited Sales and Aftersales staff are on hand to help you in whatever way we can.
We appreciate that visiting a car showroom can be a daunting experience so we will happily arrange a home or workplace visit if that would suit you better.
Also, if you have any special requirements (visiting us at a quieter time, turning off the showroom music and bright lights for example) then we are happy to accommodate.

Contact Hendy Ford Eastleigh on 02380271271 to make an appointment with our Motability specialist.

Reviews at Hendy Ford Eastleigh

  • Rating 5.0
    All good.
    Response from Hendy Ford Eastleigh
    Good afternoon Janice. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 1.0
    Consistently used incorrect contact details, went to wrong address on pick up after confirming correct pick up address
    Unable to contact via telephone as they never pick up
    Response from Hendy Ford Eastleigh
    Good afternoon Michele. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
  • Rating 5.0
    Fantastic service from the salesman and the lady that took us for a test drive
    Nothing was too much trouble and the lady’s knowledge of your products were very impressive
    Response from Hendy Ford Eastleigh
    Good afternoon Derek. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Perfect simple really good service thankyou Richard
    Response from Hendy Ford Eastleigh
    Good afternoon Linda. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very helpful and informative good at keeping in contact.
    Delivered with smiles.
    Response from Hendy Ford Eastleigh
    Good afternoon Patricia. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Tom at Hendy Ford was welcoming and friendly. He gave me the time I wanted to go through the handing back of our previous vehicle and process the new vehicle possession. Tom then assisted me with pairing my mobile and go through the features, especially ones I was specifically interested in. The whole process was a joy and I left the dealership feeling confident and comfortable with the car.
    Response from Hendy Ford Eastleigh
    Good afternoon Leslie. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Knew what he was doing. Helped me with application. All done in a telephone call.
    Response from Hendy Ford Eastleigh
    Good afternoon Linda. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Outstanding and exceptional .James and Chole were very helpful .would highly recommend
    Response from Hendy Ford Eastleigh
    Good afternoon Ashley. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    All good as usual excellent service
    And change over
    Response from Hendy Ford Eastleigh
    Good afternoon Jimmy. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    I booked MOT and service with a loan vehicle for the day. Everything went smoothly.
    Response from Hendy Ford Eastleigh
    Good afternoon Kuldip. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very helpful friendly made things easy
    I am very happy with the service
    Response from Hendy Ford Eastleigh
    Good afternoon Ian. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    All excellent
    Response from Hendy Ford Eastleigh
    Good afternoon Jimmy. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    So very helpful 😃
    Response from Hendy Ford Eastleigh
    Good afternoon Paula. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very quick only one hour waiting time
    Response from Hendy Ford Eastleigh
    Good afternoon Teresa. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very professional also helpful and a great experience with Hendy Ford especially with Ben Butler and Chloe.
    Thank you
    Response from Hendy Ford Eastleigh
    Good afternoon Phong. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    James was exceptional and very informative in helping me and my daughter order my new car we walked away happy in knowing we'd chosen well so thank you to James
    Response from Hendy Ford Eastleigh
    Good afternoon Jeanette. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very good
    Response from Hendy Ford Eastleigh
    Good afternoon Hadley. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    James went above and beyond to help
    Great customer service
    Response from Hendy Ford Eastleigh
    Good afternoon Taiya. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Ben was brilliant also the lady who showed us around our car. Explaining everything to us. So helpful. Very happy with the service
    Kaye
    Response from Hendy Ford Eastleigh
    Good afternoon Enid. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    A bit of a delay on Monday but picked up Wednesday 07/01/2026. Very professional & helpful . Very happy .
    Response from Hendy Ford Eastleigh
    Good afternoon Deborah. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.

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