Motability Scheme at Hendy Ford Fareham
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Newgate Lane
Fareham PO14 1TU
GB
Phone Number
Call Hendy Ford Fareham on 01329 281818
01329 281818
Website
Reviews
Find or leave a review on Google
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Jack Hussey
- Simon Scott
We recommend calling and booking an appointment before visiting.
Accessibility features at Hendy Ford Fareham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Welcome to Hendy Ford Fareham
Our trained Motability specialists are here to support you throughout the duration of your lease.
Hendy Ford Fareham can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Hendy Ford Fareham on 01329281818 to make an appointment with our Motability specialist.
Reviews at Hendy Ford Fareham
- Rating 4.0Jan 24, 2025It's very good but would be better if you collected the car as I have difficulty getting someone to pick me up. Especially for mobility customers
- Rating 5.0Jan 22, 2025A bit of confusion about whether you were going to pick it up from our home, kept us guessing till the day before! It's a Motability wheelchair accessible vehicle.
On the actual day, all went to plan and car returned cleaned in good time and order. Thank you.Response from Hendy Ford FarehamJan 22, 2025Good afternoon Clifford. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan. - Rating 5.0Jan 14, 2025Very efficient and completed on time within the prebooked time slotResponse from Hendy Ford FarehamJan 17, 2025Good afternoon Denise. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Nov 12, 2024Very happy with my service on the 11,11,24 at Ford's.
Wendy and the staff were very polite, efficient and helpful.Response from Hendy Ford FarehamNov 13, 2024Good afternoon Charley-Jane. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan. - Rating 5.0Nov 1, 2024Perfect all went smoothly very quick and kept me updated throughout
Wendy the receptionist was wonderful
Well doneResponse from Hendy Ford FarehamNov 4, 2024Good afternoon Mallorie. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan. - Rating 5.0Jun 7, 2024Very goodResponse from Hendy Ford FarehamJun 10, 2024Good afternoon Ian. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0May 13, 2024They sorted my carpet that had come away too.Response from Hendy Ford FarehamMay 14, 2024Good morning Angela. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Apr 24, 2024Good job done on service,Wendy on the desk was very helpful.Response from Hendy Ford FarehamApr 26, 2024Good afternoon Timothy. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Apr 18, 2024Kept me updated and very helpfulResponse from Hendy Ford FarehamApr 19, 2024Good afternoon Anthony. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jan 8, 2024All good with all jobs done
Great and professional/polite staffResponse from Hendy Ford FarehamJan 10, 2024Good afternoon James. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan. - Rating 5.0Jan 5, 2024Very very goodResponse from Hendy Ford FarehamJan 8, 2024Good morning Mollie. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 26, 2023I booked my car in for 2pm for it’s MOT, I was expecting it to be around a 2 hour wait, unfortunately i forgot to take a book to read so I was very happy to sit and watch the TV in the reception area and drink their coffee. The car was ready by 3.45pm so I avoided the rush hour traffic. Very happy with everyone there and they were all very courteous. Well done Ford.Response from Hendy Ford FarehamOct 27, 2023Good morning Rosalind. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 4.0Oct 23, 2023Great customer serviceResponse from Hendy Ford FarehamOct 24, 2023Good afternoon Susan. Thank you for sharing your 4-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 4, 2023Excellent, friendly serviceResponse from Hendy Ford FarehamOct 4, 2023Good afternoon Angela. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jul 26, 2023Very good customer serviceResponse from Hendy Ford FarehamJul 27, 2023Good afternoon Anthony. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jun 19, 2023Good customer serviceResponse from Hendy Ford FarehamJun 20, 2023Good morning Jennifer. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jun 8, 2023Very pleased car was still clean when came backResponse from Hendy Ford FarehamJun 9, 2023Good morning Lily. Thank you for sharing your 5* review - we really appreciate it. Regards, April
- Rating 5.0Jun 5, 2023Brilliant service. Customer service was excellent. Phoned me for updates on the van.Response from Hendy Ford FarehamJun 5, 2023Good afternoon Rosie-Louise. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 3.0May 24, 2023Haven't contacted the dealership since getting my motability vehicle back , but I'm disappointed with them was told my vehicle was all done including the other issues I had but one issue is the same as it was when it went in.Response from Hendy Ford FarehamMay 25, 2023Good morning Alyssa. I'm very sorry to see this and can only apologise for the inconvenience at this time. Please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jasmine.
- Rating 5.0Apr 27, 2023Great customer serviceResponse from Hendy Ford FarehamApr 27, 2023Good afternoon Harley. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jasmine.