Motability Scheme at Hendy Ford Fareham
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Newgate Lane
Fareham PO14 1TU
GB
Phone Number
Call Hendy Ford Fareham on 01329 281818
01329 281818
Website
Feedback
Reviews
Find or leave a review on Google
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Lauren Payne
- Jack Hussey
- Simon Scott
We recommend calling and booking an appointment before visiting.
Accessibility features at Hendy Ford Fareham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Click pin to expand map
Welcome to Hendy Ford Fareham
Our trained Motability specialists are here to support you throughout the duration of your lease.
Hendy Ford Fareham can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Hendy Ford Fareham on 01329281818 to make an appointment with our Motability specialist.
Reviews at Hendy Ford Fareham
- Rating 5.0Apr 24, 2024Good job done on service,Wendy on the desk was very helpful.
- Rating 5.0Apr 18, 2024Kept me updated and very helpfulResponse from Hendy Ford FarehamApr 19, 2024Good afternoon Anthony. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jan 8, 2024All good with all jobs done
Great and professional/polite staffResponse from Hendy Ford FarehamJan 10, 2024Good afternoon James. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan. - Rating 5.0Jan 5, 2024Very very goodResponse from Hendy Ford FarehamJan 8, 2024Good morning Mollie. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 26, 2023I booked my car in for 2pm for it’s MOT, I was expecting it to be around a 2 hour wait, unfortunately i forgot to take a book to read so I was very happy to sit and watch the TV in the reception area and drink their coffee. The car was ready by 3.45pm so I avoided the rush hour traffic. Very happy with everyone there and they were all very courteous. Well done Ford.Response from Hendy Ford FarehamOct 27, 2023Good morning Rosalind. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 4.0Oct 23, 2023Great customer serviceResponse from Hendy Ford FarehamOct 24, 2023Good afternoon Susan. Thank you for sharing your 4-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 4, 2023Excellent, friendly serviceResponse from Hendy Ford FarehamOct 4, 2023Good afternoon Angela. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jul 26, 2023Very good customer serviceResponse from Hendy Ford FarehamJul 27, 2023Good afternoon Anthony. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jun 19, 2023Good customer serviceResponse from Hendy Ford FarehamJun 20, 2023Good morning Jennifer. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jun 8, 2023Very pleased car was still clean when came backResponse from Hendy Ford FarehamJun 9, 2023Good morning Lily. Thank you for sharing your 5* review - we really appreciate it. Regards, April
- Rating 5.0Jun 5, 2023Brilliant service. Customer service was excellent. Phoned me for updates on the van.Response from Hendy Ford FarehamJun 5, 2023Good afternoon Rosie-Louise. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 3.0May 24, 2023Haven't contacted the dealership since getting my motability vehicle back , but I'm disappointed with them was told my vehicle was all done including the other issues I had but one issue is the same as it was when it went in.Response from Hendy Ford FarehamMay 25, 2023Good morning Alyssa. I'm very sorry to see this and can only apologise for the inconvenience at this time. Please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jasmine.
- Rating 5.0Apr 27, 2023Great customer serviceResponse from Hendy Ford FarehamApr 27, 2023Good afternoon Harley. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jasmine.
- Rating 5.0Apr 8, 2023Good sevice no problemsResponse from Hendy Ford FarehamApr 11, 2023Good morning Tony. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jasmine.
- Rating 4.0Apr 1, 2023AdequateResponse from Hendy Ford FarehamApr 3, 2023Good morning Suzanne. Thank you for sharing your 4-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jasmine.
- Rating 1.0Feb 24, 2023Didn’t sort the problem out even though I reminded them when it went in Monday and they had the car for 3 1/2 days for a service and mot I had to cancel a hospital appointment but you fixed a repair that was only a amber not even on the advisory notice that didn’t really need doing so I have had to go back to Newgate lane today for fords to check it does need repairing now waiting for the factory part to be ordered then have to take the car back again to Newgate lane for the third time to be fixed when it should have been done at the service and mot not happy at all . I am due a new car April but have decided I WONT be going back with a FORDS car this time . Staff swearing at each other outside while changing vehicles around Shouldn’t happen
Jasmine tried 3 times to send email that address doesn’t work keeps coming back. So maybe as you have my details call me to discuss the issueResponse from Hendy Ford FarehamFeb 24, 2023Good afternoon Angela. I'm very sorry to see this and can only apologise for the inconvenience at this time. Please could you email our customerfeedback@hendy-group.com address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jasmine. - Rating 1.0Feb 15, 2023Very poor experience. No mobility person available at branch, the sales person had no idea what he was doing.It took over an hour to convince him that l had an appointment for a MOT and service.Service showed my brakes needed attention but they completely ignored that . No suitable courtesy car available although booked beforehand.Response from Hendy Ford FarehamFeb 16, 2023Good morning Julian. I'm very sorry to see this and can only apologise for the inconvenience at this time. Please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
- Rating 4.0Feb 9, 2023Great customer serviceResponse from Hendy Ford FarehamFeb 9, 2023Good afternoon Joshua. Thank you for sharing your 4-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jasmine.
- Rating 4.0Jan 31, 2023Good customer service.Response from Hendy Ford FarehamFeb 1, 2023Good afternoon Philip. Thank you for sharing your 4-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jasmine.
- Rating 5.0Jan 31, 2023I Very happy with the service the staff are friendly and do their best to assist with any problems. The only down fall is the Courtesy car its a manual and that is all they do. If you need a automation then you have to call motability to Organize a hire car for that day, so a little hassle. But all in all a very good service and was nice of them to give the car a clean too.Response from Hendy Ford FarehamJan 31, 2023Good morning Aaron. Thank you for sharing your 5-star review and feedback! We really appreciate. If there is anything more we can do to assist, please let us know! Kind regards, Jasmine.