Motability Scheme at SMC Ford Gillingham

Motability Scheme at SMC Ford Gillingham

4.8
Rating 4.8
(269 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
169 Pier Road
Gillingham ME7 1AF
GB
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Phone Number
Call SMC Ford Gillingham on 01634 778457
01634 778457
01634 778457
Website

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Email

ford-gillingham-motability@allenmotorgroup.co.uk

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Gary Morton
  • Emma Oakey
  • Joseph Harper
  • Arron Huelin
  • Samuel Corden
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 19:00
Friday07:30 - 18:30
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Jenni Jones
  • Hannah Stead
We recommend calling and booking an appointment before visiting.
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Accessibility features at SMC Ford Gillingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to SMC Ford Gillingham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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SMC Ford Gillingham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact SMC Ford Gillingham on 01634778457 to make an appointment with our Motability Scheme specialist.

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Reviews at SMC Ford Gillingham

  • Rating 5.0
    Excellent service
  • Rating 5.0
    Emma was very helpful and understanding
  • Rating 5.0
    Emma was absolutely amazing thank you
  • Rating 5.0
    Very efficient service and good communication with the customer
  • Rating 5.0
    My circumstances changed aandthe vehicle I had wasn’t great for me anymore, I rung up to book an appointment with the Motability team. I got booked an appointment with Emma for two days time. Once I got to the appointment from that moment I felt at ease! Emma was understood my situation and was so reassuring. I never felt pressured into what car to get, if anything Emma showed me what car would have been better for me with her amazing knowledge. I got told by Emma I could have a car within two weeks or wait for one but would be a month to month and half, so I decided to wait for the month and half. Not even two weeks of getting told that I got a call from Emma, she said my car was going to be there next week!. I then get a call later in the same week saying which day I would like to pick it up!!. Four days later I was back there picking up an absolutely amazing car. Emma explained what all the little buttons was and taught me things I didn’t even know. She was absolutely amazing and helpful, even helped me move stuff from my old car to the new one I couldn’t put into words how happy I am! The service provided was absolutely amazing, everyone there was polite and helpful both times I went. I would 100% recommend Emma to anyone absolute life changer!. Thankyou again!
  • Rating 5.0
    A very good experience we were assisted by a very helpful lady called Emma who guided us through the application.
    Many thanks to Emma a credit to the dealership.
  • Rating 5.0
    Very polite & helpful 👌
  • Rating 5.0
    Gary was brilliant he answered all me questions n so helpful
  • Rating 5.0
    Gary was absolutely lovely and very helpful
  • Rating 5.0
    Excellent experience
  • Rating 5.0
    Joseph Harper was very professional and helpful. From ordering the car to collecting he kept us informed all the way.
  • Rating 5.0
    Really good people so helpful i enjoyed my visit
  • Rating 4.0
    Joseph was really helpful
    Looking for to a suitable car for me until he found one.
    Understood my needs
    Looking forward to it arriving soon
  • Rating 5.0
    Emma was absolutely brilliant talked
    Me through the whole experience as I was new to the motability scheme.
  • Rating 5.0
    Amazing, super friendly, not judgemental, lovely customer service, we had very rude customer service at a different dealership and refused to purchase through them, 100% would recommend
  • Rating 5.0
    Excellent service, friendly and understanding. Very straight forward and helpful.highly recommend
  • Rating 5.0
    Good
  • Rating 5.0
    Very helpful from the first phone call to going to showroom to order new vehicle. Everything clearly explained and all questions answered. It was a very smooth process.
  • Rating 5.0
    Perfect
  • Rating 3.0
    Had to wait for over 3 hours to have my vehicle serviced

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