Motability Scheme at FG Barnes Nissan Guildford

Motability Scheme at FG Barnes Nissan Guildford

4.8
Rating 4.8
(39 reviews)
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00Closed Today Closed Today

Welcome to FG Barnes Nissan Guildford

Our trained Motability specialists are here to support you throughout the duration of your lease.

FG Barnes Nissan Guildford can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact FG Barnes Nissan Guildford on 01483882000 to make an appointment with our Motability specialist.

Contact information

Address
15 Moorfield Road
Slyfield Industrial Estate
Guildford GU1 1RT
GB
Phone Number
Call FG Barnes Nissan Guildford on 01483 882000
Reviews
Visit dealer website

Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00Closed Today Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Lorraine Davis
  • Catherine Musk
  • Jack Meredith
  • Karl Armstrong
We recommend calling and booking an appointment before visiting.

Accessibility features at FG Barnes Nissan Guildford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at FG Barnes Nissan Guildford

  • Rating 5.0
    Nick was incredibly helpful, from the moment we called to handover. He was very knowledgeable about the motability scheme and what we could get in terms of a car. As first time buyers through the scheme it was very helpful. I couldn’t recommend Nick at the team at FG Barnes highly enough.
    Response from FG Barnes Nissan Guildford
    Thank you Grace for your five star review, we're very happy to hear the whole process of choosing your new vehicle to the handover stage was made easy and comfortable for you. We're very glad to see that the mobility scheme and the benefits of it were explained well to you as first-time buyers. We will be sure to pass your kind comments onto Nick. Once again thank you for choosing FG Barnes Nissan Guildford, we hope to see you again in the near future!
  • Rating 5.0
    Extremely happy with the service Nick Campbell couldn't have been more helpful
    Response from FG Barnes Nissan Guildford
    Thank you Ramsey for your five star review, we're very happy to hear you were so pleased with the service you received and that we could answer all your questions. We will be sure to pass your kind comments onto Nick. Once again thank you for choosing FG Barnes Nissan Guildford, we hope to see you again in the near future!
  • Rating 5.0
    Salesman was polite and answered all my questions
    Response from FG Barnes Nissan Guildford
    Thank you Michael for your five star review, we're very happy to hear that all your questions were answered and that your experience with us was positive. We will be sure to pass your kind comments onto the team. Once again thank you for choosing FG Barnes Nissan Guildford, we hope to see you again in the near future!
  • Rating 5.0
    It was such an excellent service,
    The guy was efficient kind and courteous
    Response from FG Barnes Nissan Guildford
    Thank you Hassan for your five star review, we're very happy to hear you received such good customer service from our team and we were able to assist you on your recent visit to us. We will be sure to pass your kind feedback onto the team. Once again thank you for choosing FG Barnes Nissan Guildford, we hope to see you again in the near future.
  • Rating 5.0
    Great customer service.
    Response from FG Barnes Nissan Guildford
    Thank you Jonathon for your five star review, we're very happy to hear you had such a positive experience with us and received such great customer service. We really do appreciate you taking the time to give us some feedback. Once again thank you for choosing FG Barnes Nissan Guildford, we hope to see you in the near future!!
  • Rating 5.0
    Great coffee machine
    Response from FG Barnes Nissan Guildford
    Thank you Lisa for your five star rating, we're very glad to hear the coffee machine went down a treat and you enjoyed your experience with us. We really appreciate you taking the time to give us rating. Once again thank you for choosing FG Barnes Nissan Guildford, we hope to see you in the near future!
  • Rating 5.0
    Chris is a great rep for Nissan/motability. Very approachable and friendly.
    Response from FG Barnes Nissan Guildford
    Thank you Jack for your very kind five star review, we're very happy to hear you had such a positive and comfortable experience whilst visiting us. We will be sure to pass your kind comments onto Chris. Once again thank you for choosing FG Barnes Vauxhall Guildford, we hope to see you in the near future!
  • Rating 5.0
    Great attention to receiving and collecting car by receptionist well organised very helpful thanks
    Response from FG Barnes Nissan Guildford
    Thank you Jennifer for your five star review, we're very happy to hear that the collection of your car was made very easy and organised well. We will be sure to pass your kind comments onto the reception team. Once again thank you for choosing FG Barnes Nissan Guildford!
  • Rating 5.0
    Excellent polite and informative
    Response from FG Barnes Nissan Guildford
    Thank you Michael for your five star review, we're very happy to hear that you enjoyed your experience with us and that you were well-informed whilst here. Once again thank you for choosing FG Barnes Nissan Guildford, we hope to see you in the near future!
  • Rating 5.0
    Great customer service, made it very easy and straight forward.
    Response from FG Barnes Nissan Guildford
    Thank you Noah for your five star review, we're so pleased to hear you received such good customer service and that your experience with us was made easy. We really appreciate you taking the time to give us a rating. Once again thank you for choosing FG Barnes Nissan Guildford, we hope to see you in the near future!
  • Rating 5.0
    Chris is absolutely brilliant,he goes above & beyond to make sure that all of your needs are met.He is one in a million a true gentleman...LG
    Response from FG Barnes Nissan Guildford
    Thank you Lynne for your five star review, we're really happy to hear that you received such good customer service whilst visiting us and that all your needs and questions were met. We will be sure to pass your kind comments onto Chris. Once again thank you for choosing FG Barnes Nissan Guildford, we hope to see you in the near future!
  • Rating 5.0
    A great experience, ordering a car. Left to view,and no pressure selling.
    Response from FG Barnes Nissan Guildford
    Thank Keith for your five star review, we're very pleased to hear that the whole process leading up to you ordering a car was easy and felt under no pressure. Once again thank you for choosing FG Barnes Nissan Guildford, we hope to see you again in the near future!!
  • Rating 5.0
    Great customer service, gave us all info and easy to get a new car
    Response from FG Barnes Nissan Guildford
    Noah, thank you so much for your very kind 5 star review - we will ensure your positive feedback is passed on to the team. We hope you enjoy your new car and thanks for choosing FG Barnes!
  • Rating 5.0
    As a Motorbility user, I have been extremely impressed with my experience at FG Barnes car dealership over the past year. I attribute this largely to the exceptional service provided by their Sales Executive, Chris Ramsey.

    From the moment I stepped into FG Barnes, I was greeted with a warm welcome and a genuine desire to assist. Chris was incredibly knowledgeable about the range of vehicles available under the Motorbility scheme, and took the time to explain the different features and options in detail. He was patient and attentive throughout the process, and always made sure that my needs and preferences were met.

    What I appreciated most about Chris was his transparency and honesty when it came to pricing and financing options. He was upfront about any additional costs, and helped me find the most competitive rates to fit my budget.

    The level of customer service I received at FG Barnes extended far beyond the showroom. Even after I had made my purchase, Chris remained in touch to check in and make sure everything was running smoothly.

    Overall, I cannot speak highly enough of my experience with FG Barnes and Chris Ramsey. Their expertise, attention to detail, and commitment to customer satisfaction have truly set them apart. I would highly recommend them to any Motorbility user in search of reliable and trustworthy service.
    Response from FG Barnes Nissan Guildford
    Thank you for your five star review, we're very happy to hear that you had such a positive and easy experience with our member of sales staff, We will be sure to pass your kind comments onto Chris. Once again thank you for choosing FG Barnes Nissan Guildford, we hope you enjoy your new purchase and hope to see you again in the near future!!
  • Rating 5.0
    All good and collection sppreciated
    Response from FG Barnes Nissan Guildford
    Thank you Catherine for your five star review, we're very happy to hear you had a positive experience whilst visiting us and that your collection was made easy. Once again thank you for choosing FG Barnes Nissan Guildford!!
  • Rating 5.0
    As a disabled person, I felt seen & included during the whole process. Chris was very informative & gave me plenty of space & time to enjoy the experience. There was no pressure whatsoever to make any rushed decisions & the entire experience was done at my pace. The building itself was much more accessible than other buildings along the strip & the whole Nissan showroom was a friendly, relaxed environment. Would definitely recommend & can't sing Chris's praises enough!
    Response from FG Barnes Nissan Guildford
    Thank you Bee for your five-star review, we will be sure to pass your kind comments onto Chris. We're very happy to hear you had a positive and helpful experience whilst visiting us at FG Barnes Nissan Guildford and that all accessibility was made very easy. Once again thank you for choosing FG Barnes Nissan Guildford and we hope to see you again in the near future!!
  • Rating 5.0
    Fantastic service. Considering I was a bit nervous looking into the mobility scheme, Chris really put my mind at ease and was a pleasure to deal with.
    Response from FG Barnes Nissan Guildford
    Thank you Stavros for the five star review after your recent visit to FG Barnes Nissan Guildford. We will be sure to pass your kind comments onto Chris, once again thank your choosing FG Barnes Nissan Guildford. We hope to see you again in the near future!!
  • Rating 5.0
    As a disabled person, I felt seen & included during the whole process. Chris was very informative & gave me plenty of space & time to enjoy the experience. There was no pressure whatsoever to make any decisions & the entire experience was done at my pace. The building itself was much more accessible than other buildings along the strip & the whole Nissan showroom was a friendly, relaxed environment. Would definitely recommend & can't sing Chris's praises enough!
    Response from FG Barnes Nissan Guildford
    Thank you Bee for the positive feedback, we will be sure to pass your comments onto Chris and the rest of the Nissan Team. We're very happy to hear you had a positive and easy experience whilst visiting us and going through the process of choosing your vehicle, We hope you enjoy your new purchase and thank you once again for choosing FG Barnes Guildford Nissan!!
  • Rating 5.0
    Very helpful and made everything easy
    Response from FG Barnes Nissan Guildford
    Thank you so much Ann for your lovely 5 star review. We are so pleased you had such a good experience with us - thank you for choosing FG Barnes!
  • Rating 5.0
    Chris was so friendly all the way through the process in fact all of the staff made us feel very welcome
    Response from FG Barnes Nissan Guildford
    Thank you so much Mahi for your lovely 5 star review - we will ensure this kind feedback is passed on to Chris and the team. We are so pleased that you chose FG Barnes!

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