Motability Scheme at Caffyns Volkswagen Haywards Heath

4.8
Rating 4.8
(20 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Market Place
Haywards Heath RH16 1DB
GB
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Phone Number
Call Caffyns Volkswagen Haywards Heath on 01444 688683
01444 688683
01444 688683
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mark Higgins
  • Mary-Ann Hunt
  • Dean Harris
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Matt Quinton
  • Iffy Rafiq
  • Aimee Russell
We recommend calling and booking an appointment before visiting.
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Accessibility features at Caffyns Volkswagen Haywards Heath

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Caffyns Volkswagen Haywards Heath

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Caffyns Volkswagen Haywards Heath can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Caffyns Volkswagen Haywards Heath on 01444688683 to make an appointment with our Motability specialist.

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Reviews at Caffyns Volkswagen Haywards Heath

  • Rating 5.0
    Very good service and Caffyns collected and returned our car for us. We were kept informed throughout the process with a helpful video
    Response from Caffyns Volkswagen Haywards Heath
    Hello David H.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you were pleased with our service and that the collection and return of your car went smoothly. Keeping our customers informed is a top priority, and we're glad the video update was helpful for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Caffyns Volkswagen Haywards Heath Team
  • Rating 5.0
    Very friendly and welcoming , everything was explained well , very happy!
    Response from Caffyns Volkswagen Haywards Heath
    Hi Ella, thank you for your fantastic review and five-star rating! We're delighted to hear you had a friendly and welcoming experience at Caffyns Volkswagen Haywards Heath, and that everything was explained clearly. We appreciate your kind words and look forward to seeing you again. Best regards, Caffyns Volkswagen Haywards Heath.
  • Rating 2.0
    MOT carried out well, happy with this part.

    Customer service (Aimee Russell) was extremely poor. She was rude, derogatory and unprofessional.
    Other members of staff were helpful.
  • Rating 5.0
    Very friendly and engaging people, was kept well updated throughout the whole process. Would highly recommend for anyone interested in the scheme
    Response from Caffyns Volkswagen Haywards Heath
    Hi, Edward.Thank you so much for taking the time to share your wonderful experience here at Caffyns Volkswagen Haywards Heath. We're thrilled to hear that our service is worthy of five stars!
  • Rating 5.0
    Very helpful
    Response from Caffyns Volkswagen Haywards Heath
    Hi Rhianna, Thank you for this fantastic review. We're delighted that you found our service efficient and professional.
  • Rating 5.0
    Very helpful
    Response from Caffyns Volkswagen Haywards Heath
    Hi Rhianna, Thanks for your review, its very much appreciated by the team
  • Rating 5.0
    Throughout the whole process from start to finish the dealership was brilliant. I kept in communication. They was kind, friendly and knowledgeable. I would highly recommend this dealership. The manager and all the staff were pleasant and polite and my sales advisor went above and beyond and she was amazing. She's definitely worth her weight in gold.
    Response from Caffyns Volkswagen Haywards Heath
    Hi Mary, thank you for sharing your positive experience. The team will be delighted to hear your comments. Have a great day!
  • Rating 5.0
    Aimee was super helpful!
    Response from Caffyns Volkswagen Haywards Heath
    Hi Kiaser, Thank you for the five-star rating! It's great to have your recommendation. We hope you have a great day!
  • Rating 5.0
    Fantastic experience as always, Stuart and Matt looked after me and Abdul kindly collected and delivered my car to and from home,
    Thank you to all the staff at Caffyns for a faultless service experience
    Response from Caffyns Volkswagen Haywards Heath
    Hi Louise we're delighted to hear that you enjoyed your experience with our team. Thanks very much for leaving us this great review!
  • Rating 5.0
    Very friendly very informative kept me updated throughout my order from start to finish
  • Rating 5.0
    Very helpful and courteous,a smooth transaction.
  • Rating 5.0
    Dean is superb
  • Rating 5.0
    From the start of the process Dean Harris and the team at Haywards Heath have been superb. Very friendly and accommodating and kept us up to date on a regular basis.
  • Rating 5.0
    Lovely lady took care of everything for me.
  • Rating 5.0
    Always letting me know whatnwas happening and timescales. Have no faults with any of the process. Dean was friendly and helpful
  • Rating 5.0
    Excellent
  • Rating 5.0
    Excellent service
  • Rating 4.0
    Dean helped source a Tiguan for me, that meant I could have a vehicle sooner than the 60+ month wait
  • Rating 5.0
    As ever fantastic service by the group. It’s always a pleasure when I need to come into see you…
  • Rating 5.0
    Tim walpole
    Very good friendly service and keep us informed on the progress of the car to be delivered

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