Motability Scheme at Hendy Ford Horsham
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Guildford Road
Broadbridge
Heath RH12 3NS
GB
Phone Number
Call Hendy Ford Horsham on 01403 886845
01403 886845
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- David Woodley
- Rob Kaminski
- Matthew Smith
- Marcus Righton
- Harry Newell
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Nathan Watt
- Emily Beaton
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Hendy Ford Horsham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Hendy Ford Horsham
At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction.
Our Motability accredited Sales and Aftersales staff are on hand to help you in whatever way we can.
We appreciate that visiting a car showroom can be a daunting experience so we will happily arrange a home or workplace visit if that would suit you better.
Also, if you have any special requirements (visiting us at a quieter time, turning off the showroom music and bright lights for example) then we are happy to accommodate.
Contact Hendy Ford Horsham on 01403886845 to make an appointment with our Motability specialist.
Reviews at Hendy Ford Horsham
- Rating 4.0Dec 17, 2024Very helpful and reassuringResponse from Hendy Ford HorshamDec 18, 2024Good afternoon Lorette. Thank you for sharing your 4-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Dec 9, 2024All very goodResponse from Hendy Ford HorshamDec 9, 2024Good afternoon Michael. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Dec 3, 2024Excellent, everyone was very helpful and politeResponse from Hendy Ford HorshamDec 4, 2024Good afternoon John. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Nov 22, 2024Just so easy no hassle fantasticResponse from Hendy Ford HorshamNov 22, 2024Good afternoon Tracey. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Nov 18, 2024Very good experience, Marcus kept us informed throughout, definitely a five star.Response from Hendy Ford HorshamNov 22, 2024Good afternoon Gillian. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 4.0Nov 11, 2024The handover was fine.
I am not so sure about the pre delivery check.
When I drove the car for a test drive about 2 or 3 weeks ago I noticed that the tyre pressure icon was alight. When I drove the car home I saw it was still alight. I checked the tyre pressures and found that they were all about 4 or 5 psi down on the info on the door sticker.
I just hope that they did the other checks which are not so obvious more carefullyResponse from Hendy Ford HorshamNov 13, 2024Good afternoon Vivien. Thank you for sharing your 4-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan. - Rating 5.0Oct 29, 2024Very good very thorough answered the questions askedResponse from Hendy Ford HorshamNov 1, 2024Good afternoon Michael. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 4.0Oct 25, 2024The sales staff are excellent and the reception staff are very pleasant. As for the servicing there seems to be some confusion.
Once I was given the keys back and told everything was fine I returned home and opened the service record email. I was extremely surprised to see that in RED & URGENT it said, the brake fluid needs changing at a cost of £75.00. At only 9600 miles why? Just to let you know I myself am a qualified mechanic (City & Guilds) all be it from the 1980s so I know what I'm talking about. Plus I checked the tyre pressures on the Hendy Ford app and all four were different. To be honest I'm totally disgusted with this.Response from Hendy Ford HorshamOct 25, 2024Good afternoon Roy. I'm very sorry to see this and can only apologise for the inconvenience at this time. Please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan. - Rating 5.0Aug 15, 2024Job done quickly and with no fussResponse from Hendy Ford HorshamAug 16, 2024Good afternoon Vivien. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Jul 3, 2024Seamless with the excellent help of the salesman. I didn’t know what to expect but am seriously impressed which is rare!Response from Hendy Ford HorshamJul 5, 2024Good afternoon Mark. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Feb 20, 2024Salesman very nice . Explained everything as first time to mobility . Present surprise with the £750 towards car . Was very appreciative .Response from Hendy Ford HorshamFeb 22, 2024Good afternoon Claire. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Feb 19, 2024Helpful sales person. Friendly service and he made sure we were happy with the car.
Whole process went smoothly.Response from Hendy Ford HorshamFeb 22, 2024Good afternoon Carole. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan. - Rating 5.0Oct 27, 2023Matt was great ! Was a fast process. Couldn’t fault hendy in anyway. Very efficientResponse from Hendy Ford HorshamOct 30, 2023Good afternoon Courtney. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 23, 2023Amazing experience. Very friendly and helpful! 100% recommendResponse from Hendy Ford HorshamOct 24, 2023Good afternoon Jessica. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 10, 2023Great customer service. Quick and efficient.Response from Hendy Ford HorshamOct 10, 2023Good afternoon Ruth. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 2, 2023Matt Smith couldn't have been more helpful, taking us through the Motability process and the technical aspects of the car.Response from Hendy Ford HorshamOct 3, 2023Good morning Joy. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 2, 2023Great customer service. Was a pleasure dealing with Matthew Standing at Hendy Ford.Horsham. The whole process Was stress free. Customer service outstanting👌Response from Hendy Ford HorshamOct 3, 2023Good morning Giovanni. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 2, 2023Well looked after and explained all the car controls perfectly.Response from Hendy Ford HorshamOct 3, 2023Good morning Susan. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 20, 2023Great customer service. Really well explained, offered us lots of really helpful advice. Fast service and extremely friendly and polite. Would highly recommend Matt smith as he was fantastic.Response from Hendy Ford HorshamSep 26, 2023Good morning William. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto Matt as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 19, 2023Very friendly, clear and helpful from start to finish.
It was a pleasure to do business with Marcus at Hendy.Response from Hendy Ford HorshamSep 26, 2023Good morning Alice. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto Marcus as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.