Motability Scheme at Hendy Ford Horsham

4.8
Rating 4.8
(77 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00

Contact information

Address
Guildford Road
Broadbridge
Heath RH12 3NS
GB
Phone Number
Call Hendy Ford Horsham on 01403 886845
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • David Woodley
  • Sumit Kanwar
  • Rob Kaminski
  • Marcus Righton
  • Harry Newell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Nathan Watt
  • Emily Beaton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hendy Ford Horsham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Hendy Ford Horsham

At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction.

Our Motability accredited Sales and Aftersales staff are on hand to help you in whatever way we can.
We appreciate that visiting a car showroom can be a daunting experience so we will happily arrange a home or workplace visit if that would suit you better.
Also, if you have any special requirements (visiting us at a quieter time, turning off the showroom music and bright lights for example) then we are happy to accommodate.

Contact Hendy Ford Horsham on 01403886845 to make an appointment with our Motability specialist.

Reviews at Hendy Ford Horsham

  • Rating 5.0
    Shorted problem out within a day
  • Rating 5.0
    Great help and understanding from Chris.
  • Rating 5.0
    I was very impressed with Harry the salesman who dealt with my request. He explained everything in a nice clear manner and made the whole experience enjoyable.
    Response from Hendy Ford Horsham
    Good afternoon Nicholas. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Marcus was so beyond helpful and answered any query we had. It was such a smooth experience collecting my car, and I will certainly use ford again. Thank you so much Marcus!
    Response from Hendy Ford Horsham
    Good afternoon Amber. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very helpful and friendly
    Response from Hendy Ford Horsham
    Good afternoon Shelley. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    The car was serviced promptly and any issues attended to that visit. The reception staff were courteous and helpful.
    Response from Hendy Ford Horsham
    Good afternoon Alice. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Nice guy helpful
    Response from Hendy Ford Horsham
    Good afternoon Carol. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent service and very polite and informative salesman.
    Response from Hendy Ford Horsham
    Good afternoon Roy. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent service. Never a problem with Ford's.
    Response from Hendy Ford Horsham
    Good afternoon Barry. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Was very welcoming to me. Lovely car. Perfect for my needs.
    Response from Hendy Ford Horsham
    Good afternoon Jackie. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    The person we dealt with, Harry Newell, was excellent. He was helpful, friendly and knowledgeable.
    Great service.
    Response from Hendy Ford Horsham
    Good afternoon Alison. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    I was treated with huge respect and courtesy. Many thanks to the whole team.
    Response from Hendy Ford Horsham
    Good afternoon Laura. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Efficient service...appt to deliver and completed with minimum fuss. Friendly helpful staff
    Response from Hendy Ford Horsham
    Good afternoon Eileen. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very pleased, excellent service Car collected and returned, lovely and clean
    Response from Hendy Ford Horsham
    Good afternoon Robin. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 4.0
    Very helpful and reassuring
    Response from Hendy Ford Horsham
    Good afternoon Lorette. Thank you for sharing your 4-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    All very good
    Response from Hendy Ford Horsham
    Good afternoon Michael. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent, everyone was very helpful and polite
    Response from Hendy Ford Horsham
    Good afternoon John. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Just so easy no hassle fantastic
    Response from Hendy Ford Horsham
    Good afternoon Tracey. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very good experience, Marcus kept us informed throughout, definitely a five star.
    Response from Hendy Ford Horsham
    Good afternoon Gillian. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 4.0
    The handover was fine.
    I am not so sure about the pre delivery check.
    When I drove the car for a test drive about 2 or 3 weeks ago I noticed that the tyre pressure icon was alight. When I drove the car home I saw it was still alight. I checked the tyre pressures and found that they were all about 4 or 5 psi down on the info on the door sticker.
    I just hope that they did the other checks which are not so obvious more carefully
    Response from Hendy Ford Horsham
    Good afternoon Vivien. Thank you for sharing your 4-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.

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