Motability Scheme at Hendy Ford Horsham

4.8
Rating 4.8
(53 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00

Contact information

Address
Guildford Road
Broadbridge
Heath RH12 3NS
GB
Phone Number
Call Hendy Ford Horsham on 01403 886845
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Richard Price
  • Matthew Standing
  • Rob Kaminski
  • Matthew Smith
  • Declan Lee
  • Marcus Righton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Chris Atkinson
  • Nathan Watt
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Hendy Ford Horsham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Hendy Ford Horsham

At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction.

Our Motability accredited Sales and Aftersales staff are on hand to help you in whatever way we can.
We appreciate that visiting a car showroom can be a daunting experience so we will happily arrange a home or workplace visit if that would suit you better.
Also, if you have any special requirements (visiting us at a quieter time, turning off the showroom music and bright lights for example) then we are happy to accommodate.

Contact Hendy Ford Horsham on 01403886845 to make an appointment with our Motability specialist.

Reviews at Hendy Ford Horsham

  • Rating 5.0
    Salesman very nice . Explained everything as first time to mobility . Present surprise with the £750 towards car . Was very appreciative .
    Response from Hendy Ford Horsham
    Good afternoon Claire. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Helpful sales person. Friendly service and he made sure we were happy with the car.

    Whole process went smoothly.
    Response from Hendy Ford Horsham
    Good afternoon Carole. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Matt was great ! Was a fast process. Couldn’t fault hendy in anyway. Very efficient
    Response from Hendy Ford Horsham
    Good afternoon Courtney. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Amazing experience. Very friendly and helpful! 100% recommend
    Response from Hendy Ford Horsham
    Good afternoon Jessica. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Great customer service. Quick and efficient.
    Response from Hendy Ford Horsham
    Good afternoon Ruth. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Matt Smith couldn't have been more helpful, taking us through the Motability process and the technical aspects of the car.
    Response from Hendy Ford Horsham
    Good morning Joy. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Great customer service. Was a pleasure dealing with Matthew Standing at Hendy Ford.Horsham. The whole process Was stress free. Customer service outstanting👌
    Response from Hendy Ford Horsham
    Good morning Giovanni. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Well looked after and explained all the car controls perfectly.
    Response from Hendy Ford Horsham
    Good morning Susan. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Great customer service. Really well explained, offered us lots of really helpful advice. Fast service and extremely friendly and polite. Would highly recommend Matt smith as he was fantastic.
    Response from Hendy Ford Horsham
    Good morning William. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto Matt as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very friendly, clear and helpful from start to finish.
    It was a pleasure to do business with Marcus at Hendy.
    Response from Hendy Ford Horsham
    Good morning Alice. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto Marcus as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Thank you to the very pleasant sales staff in particular my conversation with Mr David Woodley proved to be exceptionally informative about my new car.He was very patient and courteous answering all my questions on every aspect of my car.Thank you David it was good to talk with you
    Response from Hendy Ford Horsham
    Good morning Nancy. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto David as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent service
    Response from Hendy Ford Horsham
    Good morning Anthony. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Richard was brilliant really helpful
    Response from Hendy Ford Horsham
    Good morning Brandon. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto Richard as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent service so polite and very friendly and helpful xx
    Response from Hendy Ford Horsham
    Good morning Vyvien. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very quick service! Friendly staff
    Response from Hendy Ford Horsham
    Good morning Janice. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 3.0
    No problems, pity it didn't have a nice valet like it used to have at fords
    Response from Hendy Ford Horsham
    Good afternoon Keith. I'm very sorry to see this and can only apologise for the inconvenience at this time. Please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
  • Rating 5.0
    Superb customer service..
    Response from Hendy Ford Horsham
    Good morning Oliver. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent customer service
    Response from Hendy Ford Horsham
    Good afternoon Sascha. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    The service was excellent
    Response from Hendy Ford Horsham
    Good afternoon Janice. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Cliff j first class service
    Response from Hendy Ford Horsham
    Hi Janice, thank you for sharing your 5-star review and feedback. We really appreciate it. Regards, April

Similar Motability Scheme dealers