Motability Scheme at Hendy Ford Horsham

4.3
Rating 4.3
(8 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00

Contact information

Address
Guildford Road
Broadbridge
Heath RH12 3NS
GB
Phone Number
Call Hendy Ford Horsham on 01403 886845
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Richard Price
  • Lee Harris
  • Matthew Standing
  • Mary-Ann Hunt
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Andy Carter
  • Chris Atkinson
  • Nathan Watt
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hendy Ford Horsham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Hendy Ford Horsham

At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction.

Our Motability accredited Sales and Aftersales staff are on hand to help you in whatever way we can.
We appreciate that visiting a car showroom can be a daunting experience so we will happily arrange a home or workplace visit if that would suit you better.
Also, if you have any special requirements (visiting us at a quieter time, turning off the showroom music and bright lights for example) then we are happy to accommodate.

Contact Hendy Ford Horsham on 01403886845 to make an appointment with our Motability specialist.

Reviews at Hendy Ford Horsham

  • Rating 1.0
    Not great unfortunately. We told them the back windscreen wiper was broken and needed replacing. The woman on the desk wrote this down but Tom who done the car crossed it out and didn't do it. Didn't say why as well.
    Response from Hendy Ford Horsham
    Good afternoon Dawn. I'm very sorry to see this and can only apologise for the inconvenience at this time. Please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
  • Rating 5.0
    Very good, friendly and helpful
    Response from Hendy Ford Horsham
    Good morning Yvonne. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 4.0
    Reasonable customer service
    Response from Hendy Ford Horsham
    Hello Kathleen. Thank you for taking the time to leave us a review about your visit. If there is anything else we can do to assist, then please let us know. Many thanks, Jasmine.
  • Rating 5.0
    Richard was very helpful throughout the whole process
    Response from Hendy Ford Horsham
    Good afternoon Helen. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto Richard as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent customer service
    Response from Hendy Ford Horsham
    Good morning Barry. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very good customer service excellent
    Response from Hendy Ford Horsham
    Good afternoon Robin. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure that the team receive the recognition they deserve. Many thanks, Jasmine.
  • Rating 5.0
    Richard tries really hard 👍
    Response from Hendy Ford Horsham
    Good morning Maja. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Great customer service
    Response from Hendy Ford Horsham
    Good afternoon Anthony. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
Displaying reviews 1 - 3 out of the 8 most recent
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