Motability Scheme at Citygate Volkswagen High Wycombe
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Citygate Volkswagen High Wycombe
At Citygate Volkswagen High Wycombe, all of our sales team are trained Motability Scheme Specialists.
Our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers.
When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way.
If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.
Contact Citygate Volkswagen High Wycombe on 01494450611 to make an appointment with our Motability specialist.
Contact information
Address
70-80 London Road
High Wycombe HP11 1DD
GB
Phone Number
Call Citygate Volkswagen High Wycombe on 01494 450611
01494 450611
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Sarmad Sabri
- Adrian Grama
- Paul Crannage
- Kiran Shaheen
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 12:00Closed Today Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:30 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Samantha Green
- Akmal Bashir
- Ryder Patten
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Citygate Volkswagen High Wycombe
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Citygate Volkswagen High Wycombe
- Rating 5.0Jan 24, 2024Very friendly staff very helpful with answering any questions that I had
- Rating 5.0Oct 25, 2023Great all went as expected picked up my car, given all necessary info really very happy with the car and service throughout the whole process of the rental. Thank You all so much life will now become easier i hopeResponse from Citygate Volkswagen High WycombeOct 26, 2023Good Afternoon Adilla,
Thank you for taking the time to leave us a review!
We pride ourselves on treating our customers with respect and demonstrating professionalism at all times.
We will pass these great comments over to the dealership so that the team receive the recognition that they deserve.
Kind regards,
Tia - Rating 5.0Oct 10, 2023Very helpful Nicola WakefieldResponse from Citygate Volkswagen High WycombeOct 11, 2023Thank you for your kind words - we're glad to have been of service! Kind regards, Taybah
- Rating 5.0Aug 25, 2023Brilliant from booking to collectingResponse from Citygate Volkswagen High WycombeAug 31, 2023Good Morning Jennie. Thank you for taking the time to leave our service department here at Citygate High Wycombe such lovely feedback - we will share this with the team! If you require any additional assistance, you can always reach us via telephone or email. Kind Regards, Taybah.
- Rating 5.0Aug 8, 2023Adrian Grama is absolutely brilliant!!! Clearly a well organised individual whose main focus is his clients total satisfaction.Response from Citygate Volkswagen High WycombeAug 31, 2023Thank you so much for taking the time out of your day Raja to leave us such a lovely five-star rating. We would like to take this opportunity to thank you for your business here at Citygate High Wycombe Volkswagen. We will be sure to let the team know of your positive experience! If you require any assistance at all, we are only a call away. Warm Regards, Taybah.
- Rating 5.0Jun 12, 2023Awais at the dealership was very helpful and kind and dealt with us extremely well.Response from Citygate Volkswagen High WycombeJun 14, 2023Good Afternoon Ishaq,
Thank you for taking the time to leave us a great review!
We are so happy to hear that Awais was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service.
Kind Regards,
Tia - Rating 5.0Jun 9, 2023Very helpful, explained everything fullyResponse from Citygate Volkswagen High WycombeJun 12, 2023Good Morning John, Thank you for the 5-star rating here at Citygate - we are so pleased you enjoyed your recent experience with us and we would like to take this opportunity to thank you for your business. See you soon. Kind Regards, Holly.
- Rating 5.0Apr 20, 2023Very nice,Response from Citygate Volkswagen High WycombeApr 24, 2023Good Afternoon Pilar, thank you for taking the time to leave us a 5-star review. We would like to thank you for your business here at Citygate High Wycombe and if you require any assistance, please do not hesitate to get in touch.
Kind Regards,
Holly. - Rating 5.0Apr 14, 2023Great workResponse from Citygate Volkswagen High WycombeApr 14, 2023Good Afternoon Abdul,
Thank you for your high star rating. We really appreciate you taking the time to give us feedback.
Kind Regards,
Tia - Rating 4.0Apr 13, 2023Great customer service but could improve by giving abit more option's and more clear details but was goodResponse from Citygate Volkswagen High WycombeApr 14, 2023Good Morning Mohammed,
Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that your advice is taken onboard.
Kind Regards,
Tia - Rating 2.0Jan 8, 2023In the 13months it took our vehicle to actually be handed over.The updates where poor and only if my wife phoned first. In all as mr Gramma willconform.Our calls where mot replied to bar an emails for collection.The stress caused was avoidable.The hand over was done in the foyer although offices free.The hand over of how car works took 10/15minutes.Also asked via email for us to make payment of£2999over phone the days before we had even seen car.(we had left £1000 as deposit) Thankgoodness our son is electronic gizmos savvy.We are pleased with the car.So has worked out ok in the end.Response from Citygate Volkswagen High WycombeJan 9, 2023Good Afternoon Hayden,
I am sorry to hear about your recent experience with the sales department here at Citygate High Wycombe Volkswagen this is not the service we strive for as a team and we would like the opportunity to improve and resolve the raised matters. I will be working with the management team to ensure we can assist you.
Please reach me at reviews@citygate.co.uk with any further details of your complaint.
Kind regards,
Laura - Rating 5.0Dec 22, 2022Great customer serviceResponse from Citygate Volkswagen High WycombeDec 28, 2022Good Afternoon Mubasher,
Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.
Many thanks,
Laura - Rating 5.0Dec 12, 2022Great customer service from start to finish.
We were kept updated throughout the time that our vehicle was at Citygate High Wycombe and special thanks to Hamzah who was exceptionally friendly and helpfulResponse from Citygate Volkswagen High WycombeDec 13, 2022Good Morning Gurveer,
Thank you for your lovely feedback! We are delighted to hear you had a great experience during your time with us here at Citygate High Wycombe and recieved great customer service from our advisor Hamzah. I will share your kind comments with him.
If you require any assistance, we are only a call away and always more than happy to help.
Many thanks,
Holly. - Rating 5.0Nov 14, 2022Excellent customer service, thank you. Always kept informed and the staff are so friendly which is why I keep coming backResponse from Citygate Volkswagen High WycombeNov 15, 2022Good Morning Jennie,
Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to the management at Citygate High Wycombe Volkswagen for all to see.
Many thanks,
Laura - Rating 5.0Nov 9, 2022All went as well as I expected.Response from Citygate Volkswagen High WycombeNov 9, 2022Hi Michael, thank you for taking the time to leave us this brilliant 5 star review - we are delighted you had a positive experience with us here at High Wycombe VW.
If there is anything we can do for you, please do not hesitate to give us a call.
Best wishes,
Holly. - Rating 5.0Oct 29, 2022Collected serviced and returned, quickly and efficientlyResponse from Citygate Volkswagen High WycombeOct 31, 2022Thank you for the great review and the feedback on our service centre James, we really appreciate it. We look forward to welcoming you back to the business again soon.
Best wishes always,
Holly. - Rating 5.0Oct 17, 2022Device was goodResponse from Citygate Volkswagen High WycombeOct 18, 2022Thank you for your high star rating.
If you require any further assistance do not hesitate to contact us.
Kind Regards,
Renai. - Rating 5.0Oct 5, 2022Brilliant customer service, especially by Connor.Response from Citygate Volkswagen High WycombeOct 6, 2022Thank you for taking the time to leave us a wonderful review Mubasher.
Here at Citygate we strive for five-star service and we are so happy Conor met those expectations upon your visit with us here at Citygate High Wycombe VW!
Thank you for your business and we hope to see you again soon.
Any queries regarding your motability vehicle, please do not hesitate to get in touch.
Best Wishes,
Holly. - Rating 4.0Sep 21, 2022Great customer service and good communicationResponse from Citygate Volkswagen High WycombeSep 25, 2022Hello Sayf,
Thank you for taking the time to leave us a review about your visit.
Please do not hesitate to contact us if you require any further assistance.
Kind Regards,
Renai - Rating 5.0Sep 8, 2022Efficient serviceResponse from Citygate Volkswagen High WycombeSep 8, 2022Thank you for leaving our Citygate High Wycombe Volkswagen service team a five-star review Jacqueline!
We are pleased to see that you have enjoyed your time spent with us and are so happy to hear that you had experienced efficient service.
Please feel free to contact us via email or telephone if you ever require any assistance.
Wishing you all the best,
Shan.
Thank you for taking the time to leave Citygate High Wycombe a five-star review! We would like to take this opportunity to thank you for your business and if you require any assistance at all, we are only a call away.
Warm regards,
Charlie