Motability Scheme at SMC Ford Sittingbourne

4.9
Rating 4.9
(103 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to SMC Ford Sittingbourne

Welcome to SMC Ford Sittingbounre

We have fully trained Motability specialists on hand to ensure that your experience from order to delivery runs smoothly and meets your needs. They can answer any questions you may have around the Motability Scheme and our current offers.

When discussing your requirements, the team will listen to why you need the car and what you need it to be able to do before showing you around the most suitable car. Once you have a car of interest, they will arrange an unaccompanied test drive to give you the chance to experience it for yourself.

We also offer video appointments if you’re not comfortable visiting us in person and we will do all that we can to ensure that you feel comfortable and relaxed at all times.

Contact information

Address
Crown Quay Lane
Sittingbourne
Kent ME10 3HY
GB
Phone Number
Call SMC Ford Sittingbourne on 01795 470711
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Oliver Tanton
  • Joe Lester
  • Richard Tresadern
  • Mia Solley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Cliff Taylor
  • Emma Relph
  • Denise Quilter
  • Charlie Nelson
We recommend calling and booking an appointment before visiting.
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Accessibility features at SMC Ford Sittingbourne

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at SMC Ford Sittingbourne

  • Rating 4.0
    All was okay, they are really friendly and helpful thank you
  • Rating 5.0
    Really helpful, amazing customer service
  • Rating 5.0
    The gentleman was really polite and explained everything very well. Congratulations
  • Rating 5.0
    Very professional and helpful
  • Rating 5.0
    I went down to Ford to test drive a Kuga, as I was looking for a new car on the motability scheme, I was looked after by Joe Lester and he was absolutely INCREDIBLE. Even though I am profoundly deaf he wasn't nervous to communicate with me, when we went for a test drive he used useful hand gestures directing me where to go and this put me at ease and I felt so much more comfortable! Back at the dealership he also addressed me directly and wrote things down to make sure I fully understood, I couldn't have asked for a better salesman to help me. It actually made my decision to choose a Ford car 10x easier due to absolutely fantastic customer service!! Thank you so so much, you're brilliant at what you do. Regards Jak Barton
  • Rating 5.0
    very good service
  • Rating 5.0
    Helpful
  • Rating 4.0
    Not happy as was to when I ordered at I owed £345 including fuel but when I arrived they said no plus fuel but I had been told and wrote down £345 !!
  • Rating 5.0
    ABSOLUTELY Amazing SERVICE Michael hammett
  • Rating 5.0
    ABSOLUTELY AMAZING SERVICE MICHAEL HAMMETT
  • Rating 5.0
    We thought the experience went very well and they were so helpful showing us the different cars there were to choose from.
  • Rating 5.0
    Richard, was very polite and explained everything we needed to no about the new car, we was very happy with this service he provided thank you
  • Rating 5.0
    Excellent so far
  • Rating 5.0
    Extremely helpful sales agents and fully explained everything
  • Rating 5.0
    I have upmost high regard for smc ford Sittingbourne
  • Rating 5.0
    I have been dealing with joe lester for the whole entire time of getting my motability car. What fantastic customer service he gave throughout. We had to deal with quite a few problems and he sorted everything out for me. He made the handover very easy.
  • Rating 5.0
    Excellent hand over from Mia as it was Joes day off.
  • Rating 5.0
    Excellent customer service from Joe
  • Rating 5.0
    Great customer service. Everyone was so helpful.
  • Rating 5.0
    Excellent customer service on collection of the new car was very helpful on the car functions

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