Motability Scheme at Lookers Mercedes-Benz Maidstone

4.1
Rating 4.1
(18 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Bircholt Road
Parkwood
Maidstone ME15 9YN
GB
Phone Number
Call Lookers Mercedes-Benz Maidstone on 01622 607992
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Alex Harbour
  • Ijah Banton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Mercedes-Benz Maidstone

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Mercedes-Benz Maidstone

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Lookers Mercedes-Benz Maidstone can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Lookers Mercedes-Benz Maidstone on 01622607992 to make an appointment with our Motability specialist.

Reviews at Lookers Mercedes-Benz Maidstone

  • Rating 5.0
    Very good
    Response from Lookers Mercedes-Benz Maidstone
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you.. Many thanks
  • Rating 5.0
    Picked up my car on time. Kept me upto date before collection. Easy to book car in for service and man that Picked up my car was polite and friendly.
    Response from Lookers Mercedes-Benz Maidstone
    Thank you so much for your kind words! We are so happy to hear that our team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great customer service
    Response from Lookers Mercedes-Benz Maidstone
    Thank you for your kind words Lisa M - we're glad to have been of service!
  • Rating 5.0
    Fantastic customer service
  • Rating 5.0
    Well looked after great customer service
  • Rating 4.0
    Problem with delay in the service workshop. Kept informed and car still serviced within advised 3hr waiting time.
  • Rating 5.0
    Excellent service thanks impressed
  • Rating 1.0
    Punctual, prompt and perfect
    Response from Lookers Mercedes-Benz Maidstone
    Hello Jawaid K.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    All good thanks
  • Rating 5.0
    Great service
  • Rating 4.0
    I found the service at Mercedes’ very professional and efficient with the car also valeted very good Thank you
  • Rating 1.0
    Was told on the phone appointment was at 10 o’clock got there to be told it was 11.30 complete waste of my time was not happy Bad communication
    Response from Lookers Mercedes-Benz Maidstone
    Hello Nigel T. Thank you for taking the time to leave us a review about your visit. We're sorry to hear that we were unprepared for your appointment on the day. It appears an administration error caused the delay and caused some inconvenience to you. Please accept our sincere apologies for this. We have taken your feedback on-board and addressed the issue to help prevent further occurrences as these in the future. Kind regards, The Mercedes Maidstone Team.
  • Rating 5.0
    Fantastic personalised service. Regular updates.
  • Rating 5.0
    Great customer service
  • Rating 4.0
    Was happy with the service to the car but wasn't very happy that the car wasn't washed and hoovered as I was hearing other people getting there keys back and being told there car had been washed and cleaned inside
  • Rating 3.0
    Service took longer than they said, washed car but didn’t clean the wheels .
  • Rating 5.0
    Ashley was very helpful
  • Rating 2.0
    No courtesy car despite asking for one. No apology. Not good enough

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