Motability Scheme at Lookers Mercedes-Benz Maidstone
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Bircholt Road
Parkwood
Maidstone ME15 9YN
GB
Phone Number
Call Lookers Mercedes-Benz Maidstone on 01622 607992
01622 607992
Website
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Richard Rapley
- Rummy Singh
- Ashley Hook
- Peter Petts
- Ola Mustapha
- Lee Kingston
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Alex Harbour
- Ijah Banton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Mercedes-Benz Maidstone
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Mercedes-Benz Maidstone
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Mercedes-Benz Maidstone can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Mercedes-Benz Maidstone on 01622607992 to make an appointment with our Motability Scheme specialist.
Reviews at Lookers Mercedes-Benz Maidstone
- Rating 5.0Dec 13, 2024Very friendly service and helpful - thank youResponse from Lookers Mercedes-Benz MaidstoneDec 13, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 5, 2024Normally I receive a call, to advise me the car is ready for collection, but on this occasion I didn't. I was also left sitting waiting for an advisor to approach me, instead I had to approach one of the customer service advisors ,to ask if my vehicle was ready.
This was the first time I have left a comment regarding this. Normally I receive excellent service.
Please take this under advisement in the futureResponse from Lookers Mercedes-Benz MaidstoneDec 5, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. - Rating 5.0Nov 23, 2024Only because of Ashley Hook who made the handover of my car exciting and sorted my app for me!Response from Lookers Mercedes-Benz MaidstoneNov 25, 2024Thank you so much for your kind words! We are so happy to hear that Ashley was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Nov 22, 2024Faultless experience with Mercedes nothing was a problemResponse from Lookers Mercedes-Benz MaidstoneNov 22, 2024Thank you for your high star rating.
- Rating 5.0Nov 21, 2024Richard was excellent guiding me through the entire process from start to finish.Response from Lookers Mercedes-Benz MaidstoneNov 21, 2024Thank you for the great review and the feedback on Richard, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 20, 2024I would like to praise Ashley Hook who made the transition of our new car a delightful experience.
The meticulous detail to welcome us on the multimedia screen and the "big reveal" was a momentous experience! Ashley is charismatic and always follows up calls when requested. The rapport built enables us to fulfill our requirements for our son's needs.Response from Lookers Mercedes-Benz MaidstoneNov 21, 2024Thank you for the great review and the feedback on Ashley, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0Nov 13, 2024Quick service and very helpfulResponse from Lookers Mercedes-Benz MaidstoneNov 13, 2024Hello Leeann S.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Nov 12, 2024My order was managed by Ash Hook and from start to finish he was extremely efficient, courteous and friendly. He patiently talked me through my options before I placed my order without any pressure whatsoever. He talked through relevant mobility aids and placed the order for these.
Ash kept me informed about my order throughout and the mobility aids company called to discuss the ordered aids to ensure they met my needs in full
Upon collecting my car the team took exceptional care of me with Ash providing a very detailed handover of my new car which enabled me to drive away confidently.
I wouldn’t hesitate to recommend this branch and Ash himself to anyone seeking a Mercedes Benz car. They definitely go the extra mileResponse from Lookers Mercedes-Benz MaidstoneNov 12, 2024Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Ash and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks - Rating 4.0Nov 5, 2024So far so goodResponse from Lookers Mercedes-Benz MaidstoneNov 5, 2024We pride ourselves on our customer services
- Rating 5.0Oct 30, 2024OkResponse from Lookers Mercedes-Benz MaidstoneOct 30, 2024Hello Christine C.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Oct 29, 2024
I recently had the pleasure of purchasing a car from Ashley Hook at Maidstone Mercedes-Benz, and the experience was outstanding from start to finish. Ashley was incredibly knowledgeable, patient, and went out of his way to make sure all my questions were answered. He helped me find the perfect car that suited both my needs and budget, and he made the entire buying process smooth and stress-free.
What stood out most was Ashley’s professionalism and genuine dedication to customer satisfaction. He took the time to walk me through every feature of my new Mercedes, ensuring I felt confident and comfortable before driving off. He also kept in touch after the purchase, which showed a real commitment to building lasting customer relationships.Response from Lookers Mercedes-Benz MaidstoneOct 29, 2024Thank you for your kind words - we're glad to have been of service! Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Ashley Hook receives the recognition he deserves and forward this to the management for you. Thank you - Rating 5.0Sep 26, 2024no problems very good service isResponse from Lookers Mercedes-Benz MaidstoneSep 26, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 2.0Aug 14, 2024Still no answer as to the malfunctioning satnav.Response from Lookers Mercedes-Benz MaidstoneAug 15, 2024Thank you for your review, I'm sorry that you are still awaiting feedback, I have requested the service team to contact you today to provide an update for you.
- Rating 5.0Mar 1, 2024Very goodResponse from Lookers Mercedes-Benz MaidstoneMar 1, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you.. Many thanks
- Rating 5.0Feb 28, 2024Picked up my car on time. Kept me upto date before collection. Easy to book car in for service and man that Picked up my car was polite and friendly.Response from Lookers Mercedes-Benz MaidstoneFeb 29, 2024Thank you so much for your kind words! We are so happy to hear that our team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Oct 31, 2023Great customer serviceResponse from Lookers Mercedes-Benz MaidstoneNov 1, 2023Thank you for your kind words Lisa M - we're glad to have been of service!
- Rating 5.0May 29, 2023Fantastic customer service
- Rating 5.0Apr 7, 2023Well looked after great customer service
- Rating 4.0Feb 28, 2023Problem with delay in the service workshop. Kept informed and car still serviced within advised 3hr waiting time.
- Rating 5.0Nov 30, 2022Excellent service thanks impressed