Motability Scheme at Marshall Nissan Maidstone

4.9
Rating 4.9
(256 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Marshall Nissan Maidstone

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Contact information

Address
Bircholt Road
Parkwood
Maidstone ME15 9XY
GB
Phone Number
Call Marshall Nissan Maidstone on 01622 393753
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Kamil Szadkowski
  • Ron Wood
  • Caleb Reynolds
  • George Hunt
  • Karen Rumens
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Mark Walker
  • Liam Poupard
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Nissan Maidstone

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Marshall Nissan Maidstone

  • Rating 5.0
    Ron was great. Very informative and helpful.
    Response from Marshall Nissan Maidstone
    Hi Lee,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Ron was able to provide you with informative and helpful service during your visit. At Marshall Nissan Maidstone, we strive to offer the best experience possible, and it's fantastic to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with Ron and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards, Will
  • Rating 5.0
    Really helpful. Straightforward and so easy to deal with. Would deffinatly recommend
    Response from Marshall Nissan Maidstone
    Hi Rachelle,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our service straightforward and easy to deal with. Your recommendation means a lot to us, and we're delighted to have been able to assist you. If you ever need any further help or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards, Will
  • Rating 5.0
    Karen was amazing, she listened and helped us, even with our 2 young autistic children being rather loud, she talked through everything with us, showed us a car that is what we was looking at online.
    Karen was patient and understanding.
    When we collected the car she sat in with me and talked through everything. Cannot be more greatful, thank you
    Response from Marshall Nissan Maidstone
    Hi Bayleigh-rose,

    Thank you so much for taking the time to share your wonderful experience with us at Marshall Nissan Maidstone. We are thrilled to hear that Karen was able to assist you and your family so effectively. It’s heartwarming to know that her patience and understanding made a positive impact, especially in accommodating your needs with your young children.

    We are delighted that you found the perfect car and that Karen could guide you through the process smoothly. Your kind words and appreciation mean a lot to us, and we will be sure to pass along your compliments to Karen.

    Thank you once again for your feedback and for choosing the Motability Scheme with us. We look forward to serving you in the future.

    Best regards, Will
  • Rating 5.0
    We recently visited Nissan Maidstone to help my friend Sonya choose a car through the Motability scheme, and we were lucky enough to be assisted by George Hunt. From the moment we walked in, George was warm, welcoming, and incredibly empathetic to Sonya’s needs as a disabled customer.

    He took the time to carefully listen to our questions and explained everything clearly, with genuine patience and understanding. His knowledge of the Motability process was outstanding, and he guided us through the paperwork step-by-step, making what could have been a stressful experience feel smooth and straightforward.

    George’s professionalism, kindness, and attention to detail truly stood out. He made us feel comfortable and valued throughout the entire visit. I couldn’t recommend him enough to anyone looking for a hassle-free, respectful, and supportive car-buying experience — especially those using the Motability scheme. Thank you, George!
    Response from Marshall Nissan Maidstone
    Hi Sonya,

    Thank you so much for taking the time to share your wonderful experience with us at Marshall Nissan Maidstone. We are thrilled to hear that George Hunt made such a positive impact during your visit. It’s heartening to know that his warmth, empathy and expertise helped make the car selection process smooth and stress-free.

    We take great pride in ensuring our customers feel comfortable and valued, especially when navigating the Motability Scheme. Your kind words about George’s professionalism and attention to detail truly mean a lot to us and we will be sure to pass along your compliments to him.

    Thank you once again for your recommendation. We look forward to welcoming you back in the future and assisting with any further needs you may have.

    Kind regards, Will
  • Rating 5.0
    He was very knowledgeable about the car and had a very pleasant demeanour.
    Response from Marshall Nissan Maidstone
    Hi Andrew,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team member. It's great to know that his knowledge about the car and pleasant demeanour made your visit enjoyable. We strive to provide the best service possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Marshall Nissan Maidstone.

    Best regards, Will
  • Rating 5.0
    Karen was really understanding, listened to what we needed, and was very patient as had 2 young children with us.
    She made everything easy to understand gave us our options and found us a car. Very happy
    Response from Marshall Nissan Maidstone
    Hi Bayleigh-rose,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Karen was able to assist you effectively and make the process smooth, especially with your young children in tow. It's wonderful to know that you found everything easy to understand and that Karen could help you find the right car. Your satisfaction is our top priority, and your feedback means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards, Will
  • Rating 5.0
    Great service from Ronald.
    Response from Marshall Nissan Maidstone
    Hi Mark,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you received great service from Ronald. Providing excellent customer service is a top priority for us at Marshall Nissan Maidstone, and it's wonderful to know that Ronald made your experience a positive one. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards, Will
  • Rating 5.0
    Caleb Reynolds was amazing very friendly knowledgeable put us at ease made the whole experience so easy. Tea coffee facilities whilst waiting lovely showroom
    Response from Marshall Nissan Maidstone
    Hi Gaynor,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Caleb Reynolds made your experience at Marshall Nissan Maidstone so enjoyable and seamless. It's great to know that you felt at ease and appreciated the tea and coffee facilities while visiting our showroom. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back!

    Best regards, Will
  • Rating 5.0
    Absolutely amazing team there at nissan maidstone.
    Also ron was incredible and very helpful.
    Thanks ever so much nissan.
    Response from Marshall Nissan Maidstone
    Hi Oliver,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Marshall Nissan Maidstone. It's fantastic to know that Ron was able to assist you and make your visit memorable. Your kind words and perfect rating mean a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards, Will
  • Rating 5.0
    Very professional and efficient
    Response from Marshall Nissan Maidstone
    Hi Anthony,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you found our service to be both professional and efficient. At Marshall Nissan Maidstone, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Will
  • Rating 5.0
    Good
    Response from Marshall Nissan Maidstone
    Hi Michelle,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with us at Marshall Nissan Maidstone. Your feedback is incredibly valuable, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Will
  • Rating 5.0
    Wonderful experience when collecting the car. Extremely efficient and straight forward.
    Response from Marshall Nissan Maidstone
    Hi Alfie,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a wonderful experience collecting your car and that you found the process efficient and straightforward. Our team at Marshall Nissan Maidstone is dedicated to providing the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards, Will
  • Rating 5.0
    Extremely helpful and friendly. Karen was very attentive
    Response from Marshall Nissan Maidstone
    Hi Alfie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service extremely helpful and friendly. Karen will be delighted to know that her attentiveness made a positive impact on your experience. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Marshall Nissan Maidstone.

    Best regards, Will
  • Rating 5.0
    Excellent!
    Response from Marshall Nissan Maidstone
    Hello Oluwanifemi

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Marshall Nissan Maidstone. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Marshall Nissan Maidstone Team
  • Rating 5.0
    Absolutely excellent they understood everything we wanted and more. Very understanding and stayed in touch the whole time.
    Response from Marshall Nissan Maidstone
    Thanks for your review and feedback on your visit to us, we really appreciate the kind words. Have a Great day! Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Great customer service, polite and friendly team.
    Response from Marshall Nissan Maidstone
    Thank you for your 5 star review Sandra - most appreciated. Regards, Philip, Marshall Motor Group
  • Rating 5.0
    Caleb was very good,friendly great service and really helpful and I'm very pleased with the service I received
    Response from Marshall Nissan Maidstone
    Thanks for your review and feedback on your visit to us, we really appreciate the kind words. Have a Great day! Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Great customer service kept me informed throughout the time waiting to collect car Karen was outstanding lovely polite lady like all the staff there
    Response from Marshall Nissan Maidstone
    Thanks for your review and feedback on your visit to us, we really appreciate the kind words. Have a Great day! Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Wonderful service as always x
    Response from Marshall Nissan Maidstone
    Thank you so much for your 5 star review Danny - most appreciated. Thank you. Regards, Philip, Marshall Motor Group
  • Rating 5.0
    Easy to sort out a new car
    Response from Marshall Nissan Maidstone
    Thanks for your review and feedback on your visit to us, we really appreciate the kind words. Have a Great week! Kind Regards, Chris, Marshall Motor Group

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