Motability Scheme at Group 1 Volkswagen Maidstone

4.7
Rating 4.7
(59 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Wood Close
Quarry Wood
Maidstone ME20 7UB
GB
Phone Number
Call Group 1 Volkswagen Maidstone on 01622 295994
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Adam Smith
  • Graeme Evans
  • Connor Hyndman
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jessica Monk
  • Sian Woolnough
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Maidstone

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Maidstone

Welcome to Group 1 Volkswagen Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.

Group 1 Volkswagen Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • In-depth handover experience
  • Servicing and maintaining your car Contact Group 1 Volkswagen location on telephone or email to make an appointment with our Motability Scheme specialist.

Reviews at Group 1 Volkswagen Maidstone

  • Rating 5.0
    Very polite and helpful
    Response from Group 1 Volkswagen Maidstone
    Hi Amy, we appreciate your feedback on your recent experience at Group 1 Volkswagen Maidstone. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
  • Rating 5.0
    Graham the motability man in group one Volkswagen made stone was absolutely brilliant
    Response from Group 1 Volkswagen Maidstone
    Hi Teresa, we appreciate your feedback on your recent experience at Group 1 Volkswagen Maidstone. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
  • Rating 5.0
    Thank you to Graham for all his help. I love my new T-roc
  • Rating 5.0
    Im totally new to mobility , graham the dealer i spoke to was most professional, helpful, knowledgable. Fantastic variety of vehicles available. All in all great experience Thank you.
  • Rating 5.0
    Amazing speed graham was amazing at finding me the perfect car thankyou so much
  • Rating 5.0
    Connor was BRILLIANT
  • Rating 5.0
    Good service and great customer care.

    Graeme Evans has been very kind and helpful while serving me.
  • Rating 5.0
    Everything went really well and very pleased with vehicle
  • Rating 5.0
    Quick, easy and very straightforward. About a week turnaround, will make life so much easier
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Connor was very professional & great customer service. I struggle with speaking to new people but he made me feel welcome and comfortable when speaking to him. Very happy customer.
  • Rating 5.0
    Graeme was brilliant at his job. He spoke in plain language that I could understand. His product knowledge was amazing and the same goes for his knowledge on Motability scheme. Graeme made the whole process extremely easy and fun. There was no stress at all. However I must say the bit that stands out the most is that there was never any pressure or the feeling of being rushed. For this I think Graeme should be commended.

    Michael Jones
  • Rating 5.0
    Connor was Very helpful and friendly
  • Rating 5.0
    Excellent! As always
  • Rating 5.0
    Kind and respectful receptionist , thank you
  • Rating 5.0
    Great service from Graham
  • Rating 5.0
    Good communication, kept up to date at all times ,very helpful and knowledgeable. Karl. M
  • Rating 5.0
    Adam was so helpful and made the whole process so easy for us. He explained everything in detail and showed us how to use everything in the car and talked through everything with us.
    Thank you Volkswagen and a big thank you to Adam we really appreciated all your help and time!
    Response from Group 1 Volkswagen Maidstone
    Thank you Jaiden for your kind review and feedback. We are pleased to see you had a positive 5* experience and look forward to welcoming you back again in the future!
  • Rating 5.0
    5 star service and a lovely helpful lady
  • Rating 3.0
    Vicki didn't call me to advice me my car was ready,so I couldn't collect my car the same day as the M O T. Lauren called me at 17.30 to apologise for the non call from her colleague, and to ask if I could collect my car the next day at 08.30 am. Lauren gave me excellent customer service, and was very professional.

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