Motability Scheme at Group 1 Volkswagen Maidstone

4.7
Rating 4.7
(84 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Wood Close
Quarry Wood
Maidstone ME20 7UB
GB
Phone Number
Call Group 1 Volkswagen Maidstone on 01622 295994
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Graeme Evans
  • Nicholas Farrow
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jessica Monk
  • Sian Woolnough
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Maidstone

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Maidstone

Welcome to Group 1 Volkswagen Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.

Group 1 Volkswagen Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • In-depth handover experience
  • Servicing and maintaining your car Contact Group 1 Volkswagen location on telephone or email to make an appointment with our Motability Scheme specialist.

Reviews at Group 1 Volkswagen Maidstone

  • Rating 5.0
    Graeme was very helpful and pleasant
    Response from Group 1 Volkswagen Maidstone
    Dear Paul,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Graeme was able to assist you in a helpful and pleasant manner. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If there is anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Maidstone
  • Rating 5.0
    .
    Response from Group 1 Volkswagen Maidstone
    Dear Richard,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at Group 1 Volkswagen Maidstone. Your feedback is incredibly valuable, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Group 1 Volkswagen Maidstone
  • Rating 5.0
    Perfect this time. 👍🏽
    Response from Group 1 Volkswagen Maidstone
    Hello Michael,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with us was perfect. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Maidstone.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Brilliant
    Response from Group 1 Volkswagen Maidstone
    Dear Jamie,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a brilliant experience with us at Group 1 Volkswagen Maidstone. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Maidstone
  • Rating 5.0
    Ali is first class and was amazing with my autistic son and the service was 10/10 thanks Ali
    Response from Group 1 Volkswagen Maidstone
    Hello Robert,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Ali provided first-class service and made a positive impact during your visit. It's great to know that he was amazing with your son and that you felt the service was 10/10. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Ali. We look forward to welcoming you back to Group 1 Volkswagen Maidstone in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Maidstone
  • Rating 3.0
    Mot was fine although they forgot to top up adblue even though they told me they had done it and didn’t give the car a wash which I always get at the dartford branch
    Response from Group 1 Volkswagen Maidstone
    Hello Billy,

    Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to hear about your recent experience at our Maidstone branch. It’s important to us that we meet the high standards you’ve come to expect, especially after your positive experiences at our Dartford location.

    We apologize for the oversight regarding the AdBlue top-up and the car wash. Your feedback is invaluable, and we will address these issues with our team to ensure improvements are made. We hope to have the opportunity to serve you better in the future.

    If there’s anything else we can do to assist you, please feel free to reach out.

    Best regards,

    Emma
    Group 1 Volkswagen Maidstone
  • Rating 5.0
    Whole experience was very good.
    Ali helped me choose the best deal and mister suitable model
    Response from Group 1 Volkswagen Maidstone
    Dear Michael,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Volkswagen Maidstone. We are thrilled to hear that you had a very good experience and that Ali was able to assist you in choosing the best deal and the most suitable model for your needs.

    Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. We strive to provide the best service possible, and your kind words are a great encouragement to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Emma
    Group 1 Volkswagen Maidstone
  • Rating 5.0
    Graham is really good and friendly
  • Rating 5.0
    Greme was very helpful and a delightful person to be with
  • Rating 5.0
    Very quick! Excellent service!
  • Rating 5.0
    Very pleased
    Response from Group 1 Volkswagen Maidstone
    We're pleased to hear you had a fantastic experience at Volkswagen Maidstone! We look forward to seeing you again soon.
  • Rating 5.0
    Really helpful and knowledgeable ordering was easy
  • Rating 5.0
    Knowledgeable and friendly and made a smooth transition
  • Rating 4.0
    First class service
    Response from Group 1 Volkswagen Maidstone
    Hi, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
  • Rating 5.0
    Really helpful
    Busy man and always got back to us when he was free really appreciate his service
  • Rating 5.0
    They we're very friendly and helpful and kept us in the loop as to what was happening
  • Rating 5.0
    graiham was very helpful we didnt leave with any questions left at all
    Response from Group 1 Volkswagen Maidstone
    Hi, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
  • Rating 5.0
    MOT carried out quickly and a loan car organised, with no problems
    Response from Group 1 Volkswagen Maidstone
    Hi, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
  • Rating 5.0
    Person who did it was helpful and amazing graham
    Response from Group 1 Volkswagen Maidstone
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Very knowledgeable. Didn't need to ask questions as was so informative. Friendly, not pushy. Kept me informed. Took all the stress away and did absolutely everything for us.
    Response from Group 1 Volkswagen Maidstone
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.

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