Motability Scheme at Sytner Mercedes-Benz Milton Keynes

4.8
Rating 4.8
(31 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Greyfriars Court
Kingston
Milton Keynes MK10 0BN
GB
Phone Number
Call Sytner Mercedes-Benz Milton Keynes on 01908 512500
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • James Baker
  • Sujeff Akbar
  • Nina Glen
  • Robert Watts
  • Martha Benitah
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:30 - 14:00
SundayClosed

Motability service specialists:

  • Michael Stephens
  • Karl Sapsford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Mercedes-Benz Milton Keynes

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner Mercedes-Benz Milton Keynes

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz Milton Keynes can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz Milton Keynes on 01908512500 to make an appointment with our Motability specialist.

Reviews at Sytner Mercedes-Benz Milton Keynes

  • Rating 5.0
    Excellent
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Pamela, We are delighted to learn that you've had a great experience with us here at Mercedes-Benz of Milton Keynes. We strive to provide the best customer service and we are pleased that we were able to meet your expectations. We will continue to work hard to ensure that all our customers have a positive experience with us. Thank you for your support and we look forward to seeing you again soon. Best regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Good service
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Hasna, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Milton Keynes, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    It was a fantastic experience again for the second year of service.
    Response from Sytner Mercedes-Benz Milton Keynes
    Dear Phullan, I am delighted to learn that your recent visit was a pleasurable one, as we always endeavour to provide our customers with the best experience possible.
    Thank you for taking the time out to share your great feedback and for awarding us a fantastic 5* rating. Your comments are important to us and very much appreciated. Kind Regards, Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    Great service
    Response from Sytner Mercedes-Benz Milton Keynes
    Hi Patricia, I am delighted to learn that your visit was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time to leave us a fantastic 5* rating and review, your feedback is important to us, and very much appreciated. Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Excellent
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Me;anie, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Milton Keynes, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Great customer service and very informative. We will most definitely be staying with Mercedes...
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Rickie, Thank you for sharing your fabulous 5* review for the team here at Mercedes-Benz of Milton Keynes, we are delighted you have rated our business so highly. We appreciate your positive feedback and we look forward to welcoming you again next time. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 4.0
    It was Good
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Mary, Thank you for sharing your lovely 5* review and for your kind comments, we are most grateful! We always try to make each and every customer feel welcome, comfortable and valued and it certainly sounds as though this was indeed the case on this occasion. We appreciate your support and look forward to being of continued assistance in the future. Kind regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Brilliant service and staff
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Gary, Thank you for sharing your fantastic 5* review for the team here at Mercedes-Benz of Milton Keynes. We are committed to providing excellent customer service and we are pleased you found this to be the case on this occasion. We value your ongoing support and look forward to welcoming you again next time! Best regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    S G
    Caring Customer Service
    Always happy to help even thru pandemic
    A really good service over eight years.
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Stephen, Thank you for sharing such a great review of Mercedes-Benz of Milton Keynes. We pride ourselves on delivering outstanding customer service so to read your comments is very rewarding for us as a team. We value your ongoing loyalty and support and look forward to seeing you again next time. Kind regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    DJ - Excellent customer service
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Dianna, I am delighted to learn that your visit was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time to leave us a fantastic 5* rating and review, your feedback is important to us, and very much appreciated. Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Very polite on arrival , I was early and was told to relax upstairs while they do the mot and when I went to customer area I got a very nice coffee . But my appointment was 9:30 am but while I was upstairs my Mercedes app triggered the door unlock at 10:05 I thought ok half hour delay no problem but to get my car back by 10:25 says you done an mot in 20 minutes ????? An average is 45-60 minutes but it is what it is , things have changed a lot at Mercedes Mk not the dealership they were
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Adam, Please accept my sincere apologies for the delay in responding to your review, we have been experiencing some technical issues with our data feed. I am pleased to learn that we looked after you so well and that you had a comfortable place to wait and that you enjoyed a nice coffee. I am however concerned to note your comments regarding your MOT wait time and will discuss this with our team without delay in order to get a better understanding of what happened. Thank you for bringing it to my attention. Best regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Very polite, friendly and professional. Thankyou
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Barry, I am delighted to learn that your recent visit was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time to award us a fantastic 5* rating and review, your feedback is important to us, and very much appreciated. Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Good customer service as always
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Christine, I am delighted to learn that your recent visit was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time to share your fantastic 5* rating and review, your feedback is important to us, and very much appreciated. Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Great service
    Response from Sytner Mercedes-Benz Milton Keynes
    Good morning Darren, Thank you for submitting a fabulous 5* rating for Mercedes-Benz of Milton Keynes, your feedback is important to us and it is very much appreciated. Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Although it took 14 months to get the car James Baker at Mercedes’ was very good at his job
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Peter, Thank you for sharing your feedback following the collection of your new car, we genuinely appreciate your patience regarding the production issues that are currently affecting our industry. We hope you are enjoying your new Mercedes-Benz and we look forward to welcoming you again soon! Best regards, Nicola Lee - Customer Experience Manager
  • Rating 4.0
    Good service
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Kirsty, Thank you for sharing your feedback for the team here at Mercedes-Benz of Milton Keynes, your feedback is important to us and it is very much appreciated. We hope to see you again soon, have a great weekend! Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Very professional
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Hasna, Thank you for your fabulous 5* rating and review for the team here at Mercedes-Benz of Milton Keynes, we are delighted you have rated our business so highly. We appreciate your positive feedback and we look forward to welcoming you again soon! Best regards, Nicola Lee, Customer Experience Manager
  • Rating 5.0
    Excellent service.
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Wendy, Thank you for your fabulous 5* rating and review for the team here at Mercedes-Benz of Milton Keynes, we are delighted you have rated our business so highly. We appreciate your positive feedback and we look forward to welcoming you again soon! Best regards, Nicola Lee, Customer Experience Manager
  • Rating 5.0
    Karl, was helpful and positive throughout the service
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Asia, Thank you for your lovely feedback, Karl will be thrilled to read your lovely comments. We pride ourselves on providing exceptional service and we are proud to employ really experienced and professional colleagues, who are passionate about the Mercedes-Benz brand, and who understand the need to look after our customers in a friendly and efficient manner. I appreciate you letting me know about your experience and I’m really pleased we looked after you and your car. Kind regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Ok
    Response from Sytner Mercedes-Benz Milton Keynes
    Hello Gregory, Thank you for taking the time out to submit your review, I’m so pleased you enjoyed your experience with us. We look forward to welcoming you again next time. Kind regards, Nicola Lee - Customer Experience Manager

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