Motability Scheme at Hendy Ford Cosham

4.8
Rating 4.8
(285 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00

Contact information

Address
Southampton Road
Portsmouth PO6 4RW
GB
Phone Number
Call Hendy Ford Cosham on 023 9232 2950
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Colin Moore
  • Paul White
  • Tony Willis
  • Grant Lane
  • Hannah Evans
  • Dawid Dobrowolski
  • Shelby Harrison
  • Edward Collins
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Lauren Tilley
  • Mark Ward
  • Alex Graham
  • Olivia Braid
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hendy Ford Cosham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Hendy Ford Cosham

At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction.

Our Motability accredited Sales and Aftersales staff are on hand to help you in whatever way we can.
We appreciate that visiting a car showroom can be a daunting experience so we will happily arrange a home or workplace visit if that would suit you better.
Also, if you have any special requirements (visiting us at a quieter time, turning off the showroom music and bright lights for example) then we are happy to accommodate.

Contact Hendy Ford Cosham on 02392322950 to make an appointment with our Motability specialist.

Reviews at Hendy Ford Cosham

  • Rating 5.0
    Got the motor I wanted with the hoist.
    Response from Hendy Ford Cosham
    Good afternoon Frederick. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Absolutely first class service with my son's car did things I'd ask them to do and obviously the services what it is only thing I will say is it never gets hoovered out on the service and never washed over on the body work I'm not expecting prestige but I always thought part for service was doing a couple of these jobs
    Response from Hendy Ford Cosham
    Good afternoon Haydn. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Absolutely Brilliant first class. Would always recommend Hendy Ford.
    Response from Hendy Ford Cosham
    Good afternoon Linda. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Great customer service
    Knowledgeable staff
    Always happy to help
    Response from Hendy Ford Cosham
    Good afternoon Ryan. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Ed was so open, honest and helpful
    Response from Hendy Ford Cosham
    Good afternoon Hayley. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Had such a great experience at hendy ford cosham, Ed Collins was very polite and friendly and very helpful
    Response from Hendy Ford Cosham
    Good afternoon Patience-Elise. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Super friendly and helpful,went through every aspect of the vehicle,nothing was too much trouble
    Highly recommend
    Response from Hendy Ford Cosham
    Good afternoon Brett. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 1.0
    We weren't told about the tires needed replacing until we read the online report later in the day.
    Response from Hendy Ford Cosham
    Good afternoon Raine. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
  • Rating 5.0
    Brilliant, excellent service from everyone. Efficient and thorough great all round service.
    Response from Hendy Ford Cosham
    Good afternoon Terence. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Welcoming, knowledgeable staff.
    Colin was a pleasure to deal with, he made the whole process as smooth as possible.
    The young lady who showed me around the vehicle on collection was delightful.
    Response from Hendy Ford Cosham
    Good afternoon Thomas. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Easy to do and very helpful people at the dealership
    Response from Hendy Ford Cosham
    Good afternoon Beau. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very friendly and helpful made the experience wonderful and quick
    Response from Hendy Ford Cosham
    Good afternoon Brett. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    It was an easy process from start to finish
    Response from Hendy Ford Cosham
    Good afternoon Joshua. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Help and service was first class
    Response from Hendy Ford Cosham
    Good afternoon Julie. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 3.0
    Was not happy they took all day , I bought in at 11 expected car back by 2 latest .
    Or I would have requested courtesy car .
    I had to phone salesman whom dealt with getting car get him to request they phone me in end . As no one called me back from my phone calls after I left message
    Response from Hendy Ford Cosham
    Good afternoon Kieran. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
  • Rating 4.0
    The only negative I can say is you always used to wash/clean my car after a service!
    Response from Hendy Ford Cosham
    Good afternoon Jane. Thank you for sharing your 4-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very happy with staff and service
    Response from Hendy Ford Cosham
    Good afternoon Judith. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 3.0
    Confusion with pick up arrangements
    No proper feedback regarding heating system
    Response from Hendy Ford Cosham
    Good afternoon Margaret. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
  • Rating 5.0
    Handover was handled by David very professionally and in a way that I understood
    Response from Hendy Ford Cosham
    Good afternoon Julie. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    David went above and beyond and answered all my questions and more
    Response from Hendy Ford Cosham
    Good afternoon Julie. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.

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