Motability Scheme at Hendy Renault Horley
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
1 Bonehurst Road
Redhill RH1 5ED
GB
Phone Number
Call Hendy Renault Horley on 01293 826515
01293 826515
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Ricardo Funnell
- Ben Teagle
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Ian Northeast
- Jack Loving
- Molly Hazeltine
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Hendy Renault Horley
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Hendy Renault Horley
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Hendy Renault Horley can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Hendy Renault Horley on 01293826515 to make an appointment with our Motability specialist.
Reviews at Hendy Renault Horley
- Rating 4.0Nov 18, 2024Ben was professional and customer focussed..Response from Hendy Renault HorleyNov 18, 2024Good afternoon Sooroojdev. Thank you for sharing your 4-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Nov 18, 2024Fantastic customer experienceResponse from Hendy Renault HorleyNov 18, 2024Good afternoon Callum. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Nov 11, 2024Very good customer service with Renault.Response from Hendy Renault HorleyNov 13, 2024Good afternoon Steven. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 28, 2024The guys were very polite explaining everything to me and my wife they could not be more helpfulResponse from Hendy Renault HorleyOct 29, 2024Good afternoon Steven. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Oct 22, 2024Very helpful and friendlyResponse from Hendy Renault HorleyOct 23, 2024Good afternoon. Thank you for sharing your 5-star review! We really appreciate it and I will forward it onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Sep 26, 2024Kept very well informed through the process .
Great communication and customer service .Response from Hendy Renault HorleySep 27, 2024Good afternoon Pamela. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan. - Rating 5.0Sep 9, 2024Very helpful and easy to order up until completion,answered all questions and on the day of pick up explained everything I needed to know about the car and made me feel at ease driving away, thank you.Response from Hendy Renault HorleySep 11, 2024Good afternoon Aquilla. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Aug 12, 2024Excellent very professional and kind polite and truly happy with help received.
Regards
Ursula and John SearleResponse from Hendy Renault HorleyAug 13, 2024Good afternoon Ursula. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan. - Rating 5.0Aug 6, 2024Very good dealershipResponse from Hendy Renault HorleyAug 6, 2024Good afternoon Steven. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Aug 1, 2024Fantastic service well done .Ricado from Renault HorleyResponse from Hendy Renault HorleyAug 2, 2024Good afternoon Jacqueline. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 4.0May 22, 2024Excellent service thanks to BenResponse from Hendy Renault HorleyMay 24, 2024Good afternoon Mark. Thank you for sharing your 4-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0May 2, 2024Excellent customer service by Ricardo who made me feel very at ease and made the whole experience look easy.Response from Hendy Renault HorleyMay 3, 2024Good afternoon Mark. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Apr 22, 2024Absolutely fantastic Ben was amazing made the whole process easy and worry freeResponse from Hendy Renault HorleyApr 23, 2024Good afternoon Rosanne. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Apr 12, 2024Great communication and very good customer service from BenResponse from Hendy Renault HorleyApr 12, 2024Good afternoon Carla. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Apr 3, 2024Fantastic experience sorting out my mobility car Ben made it so easy and simpleResponse from Hendy Renault HorleyApr 3, 2024Good afternoon Rosanne. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Mar 8, 2024Ben Teagle is a great asset to the team. Very informative, helpful, friendly, professional at all times. Excellent service.Response from Hendy Renault HorleyMar 11, 2024Good afternoon Julie. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Feb 1, 2024We found Ben at Renault to be very helpful and he made our experience very easy and explained everything to me.Response from Hendy Renault HorleyFeb 1, 2024Good morning Carla. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan
- Rating 5.0Dec 1, 2023Very friendly and efficient.Response from Hendy Renault HorleyDec 1, 2023Good afternoon Paul. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 5.0Nov 14, 2023Ben, was welcoming and knowledgeable about the motability scheme and listened to what I needed in a car. Ben was helpful and polite throughoutResponse from Hendy Renault HorleyNov 15, 2023Good afternoon Vanessa. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
- Rating 1.0Aug 24, 2023Made booking a curtesy car almost pointless, dropped the car off for 9 am was told curtesy car had to be returned by 5 even though car was yet to pass the mot...I spent the whole day on the phone with motability to try and source a different car, this was not possible on such sort notice and ended up having to speak to renult service manager. Overall we had a very stressful dayResponse from Hendy Renault HorleyAug 25, 2023Good morning Calum. I'm very sorry to see this and can only apologise for the inconvenience at this time. Please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.