Motability Scheme at Snows Toyota Southampton

4.6
Rating 4.6
(38 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to Snows Toyota Southampton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Snows are proud to be associated with the Motability Scheme and pride ourselves on offering an exemplary customer experience. **Your car is something you rely on and that’s never been more true for motorists with limited mobility. Finding your perfect car is all about combining practicality and pleasure and whatever your preference, our trained Motability Specialists are on hand to offer expert advice when selecting or servicing your vehicle. Whether you’re new to the Motability Scheme or a previous customer, we’d be delighted to hear from you! If you have any requests prior to your visit, please let us know – your comfort is our priority.

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Contact information

Address
Third Avenue
Millbrook
Southampton SO15 0LD
GB
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Phone Number
Call Snows Toyota Southampton on 023 8070 7700
023 8070 7700
023 8070 7700
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Iain Ruffles
  • James Scrivener
  • Joseph Guy
  • Andrew Pook
  • Carl Jenks
  • Lukas Stewart
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Paul Collis
  • Gemma Smith
  • Georgia Gillespie
  • Rob Hook
We recommend calling and booking an appointment before visiting.
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Accessibility features at Snows Toyota Southampton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Snows Toyota Southampton

  • Rating 5.0
    Joe guy was excellent very easy process to place order well happy and with a quick estimate on delivery great place at snows Toyota Southampton would recommend this dealers
    Response from Snows Toyota Southampton
    Hello Vincent, thank you for taking the time to share your fantastic feedback with us. It's a pleasure to know that you had a positive experience with Joe at Snows Toyota. Kind regards, ME
  • Rating 5.0
    They were helpful sorted out a problem we had and were very courteous. Excellent service
    Response from Snows Toyota Southampton
    Hello Jennifer. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. If there is anything else we can help you with in the future, please let us know! Kind regards, ME
  • Rating 5.0
    All good most helpful
    Response from Snows Toyota Southampton
    Hello , thank you for this great review. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Snows Toyota Southampton. We always strive to provide top quality service to every customer and are pleased to hear that you enjoyed your experience here. Kind regards, ^AH.
  • Rating 5.0
    Great attention to detail and thoughtful touches for my physical wellbeing.
    Response from Snows Toyota Southampton
    Hello John. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. We hope you enjoy your new Toyota! Kind regards, ^LP
  • Rating 5.0
    Very good service
    Response from Snows Toyota Southampton
    Hello Elizabeth, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We always strive to provide top quality service to every customer and are pleased to hear that you enjoyed your experience here at Snows Toyota Southampton. Kind regards, ^AH.
  • Rating 4.0
    Super staff - fantastic to have my mobility car from Joseph at Snows Toyato Dealers Southampton.

    Response from Snows Toyota Southampton
    Hello Zandra, thank you for taking the time to share your feedback with us; we really appreciate hearing from you. It is great to hear that you had a five-star experience and service from our team at Snows Toyota Southampton. We wish you all the best on the road! Warm regards, ^LP
  • Rating 5.0
    Very organised and helpful, kept informed of progress and service completed swiftly and efficiently
    Response from Snows Toyota Southampton
    Hello Michele, thank you for this great review. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Snows Toyota Southampton. We always strive to provide top quality service to every customer and are pleased to hear that you enjoyed your experience here. Kind regards, ^AH
  • Rating 5.0
    Thank you for great service
    Response from Snows Toyota Southampton
    Good afternoon, thank you for sharing your five-star review; it's a pleasure to hear about your experience at Snows Toyota Southampton. Kind regards, ^CH
  • Rating 5.0
    Very clear concised instructions.
    Instructions simplified which is important.
    Felt very confident driving away in a new electric vehicle.
    Response from Snows Toyota Southampton
    Hello Leanne, thank you for sharing your five-star review; we're so pleased to hear about your experience with us at Snows Toyota Southampton. Kind regards, ^CH
  • Rating 5.0
    Nice and easy applying for mobility car..people at Toyata very helpful and friendly
    Response from Snows Toyota Southampton
    We're so pleased to hear about your experience with our team at Snows Toyota Southampton, Helen; thank you for sharing. We wish you many happy miles on the road. Warm regards, ^CH
  • Rating 5.0
    Car collected and dropped off. Very nice driver. Excellent customer service all round.
    Response from Snows Toyota Southampton
    Hello, thank you for taking the time to share your excellent comments; we're delighted to hear about your experience with us. Kind regards, ^CH
  • Rating 4.0
    Quite a lengthy process but everyone we met was very helpful
    Response from Snows Toyota Southampton
    Hi Maria, thank for sharing your honest feedback; we really appreciate hearing from you and will be sure to pass on your comments to the team. We wish you all the best on the road. Kind regards, ^CH
  • Rating 5.0
    Excellent experience from the staff.
    Response from Snows Toyota Southampton
    Thank you for sharing your positive comments, Matthew; it's great to see that you had a five-star experience with us. Kind regards, ^CH
  • Rating 5.0
    Excellent service, great customer service and staff. Very helpful. Thank you
    Response from Snows Toyota Southampton
    Good morning, thank you for sharing your wonderful comments; it's a pleasure to hear about your positive experience with our team at Snows Toyota Southampton! Kind regards, ^CH
  • Rating 4.0
    The only thing I have to say is, I was told my car would be cleaned inside & out. It was done to the best standard & definitely wasn't cleaned outside just a bit of hoovering & dusting.
    Response from Snows Toyota Southampton
    Thank you for sharing your honest feedback, Abigail; we really appreciate hearing from you and will be sure to pass your comments on to the team. Kind regards, ^CH
  • Rating 5.0
    Very good experience and great knowledge Andy was exceptional and it was a pleasure to have been helped by him
    Response from Snows Toyota Southampton
    Good evening Christopher, thank you for sharing your excellent review; we're delighted to be able to provide you wish such a positive experience. We wish you many happy miles on the road! Kind regards, ^CH
  • Rating 3.0
    It was ok but a bit disjointed. The staff seem overwhelmed.

    They didn't do everything I asked and it took 3 hours
    Response from Snows Toyota Southampton
    Hello Aaron, thank you for getting in touch with your feedback. We're sorry to see that you had an overall three-star experience with us - this is not the high standard of service that we strive to deliver. Please be assured that your comments have been passed to the relevant management team to investigate internally. If there's anything you'd like to add, please don't hesitate to get in touch at digitalteam@snows.co.uk. Kind regards, ^CH
  • Rating 5.0
    Always great one to one and personal service pleasure doing business I’m well looked after
    Response from Snows Toyota Southampton
    Hi Andrew, thank you for your feedback! It's great to hear you had a positive experience with us, we appreciate your kind words! Warm regards, ^LS
  • Rating 2.0
    Disappointed normally my car would have been cleaned on the inside by Toyota but this was not done on the service.
    Response from Snows Toyota Southampton
    Hello Anita, thank you for getting in touch. We're sorry to hear about your experience with us - this is not the high standard of service that we strive to deliver. Please could you email digitalteam@snows.co.uk with the date of your visit and your vehicle's registration, so we can investigate this further. Kind regards, ^CH
  • Rating 5.0
    Completely trouble-free process from booking to the return of the vehicle
    Response from Snows Toyota Southampton
    Thank you for the great review, Andrew! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Best wishes, ^PB

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