Motability Scheme at Berry BMW Thames Ditton

4.8
Rating 4.8
(31 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00
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Contact information

Address
Berry Thames Ditton Bmw
42 Portsmouth Road, Long Ditton
Surbiton KT6 5PZ
GB
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Phone Number
Call Berry BMW Thames Ditton on 020 8398 1111
020 8398 1111
020 8398 1111
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Tom Kyriakides
  • Michael Rozario
  • Michael Anthony
  • Lucy Donnelly
  • Claudiu Iordache

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Jennifer O'Neill
  • Shirin Shah
  • Carl Barthram
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Accessibility features at Berry BMW Thames Ditton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Berry BMW Thames Ditton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Berry BMW Thames Ditton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Berry BMW Thames Ditton on 02083981111 to make an appointment with our Motability specialist.

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Reviews at Berry BMW Thames Ditton

  • Rating 5.0
    Excellent
    Response from Berry BMW Thames Ditton
    Thank you so much for your kind words! We are so happy to hear that Lucy was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    A wonderful experience from start to finish. All the staff were incredibly friendly from when I entered and I wasn’t even waiting 5 minutes before they were ready to see me . Lucy that helped me with everything was particularly great as her attention to detail and efficiency stood out. She also showed a genuine interest in helping me find a great car. I was very happy with the experience
    Response from Berry BMW Thames Ditton
    Thank you so much for your kind words! We are so happy to hear that Lucy was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    The car is spectacular, the process was explained and managed in really friendly and reassuring way. But what stands out the most about BMW - is the support we received from Michael. We are really impressed and thankful for attention, understanding and kindness around our son and his special needs. The video of the car was the reason why my son wanted to collect car personally. It was really amazing. Michael - thank you!
    Response from Berry BMW Thames Ditton
    Thank you for the great review and the feedback for Michael, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The customer service was very good all staff were very professional and helpful
  • Rating 5.0
    Brilliant throughout
    Lucy was a star ⭐️
  • Rating 5.0
    Excellent experience
  • Rating 5.0
    I dealt with Lucy Donnelly and she was a pleasure to deal with.She was very thorough, polite,and kept in contact with me the whole way through.She is an asset to the company and I would highly recommend her.10/10.Thank you Lucy.
    Response from Berry BMW Thames Ditton
    Hello Louise and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
  • Rating 5.0
    Justin was very helpful and talked us threw all the steps 5 star service
  • Rating 4.0
    Overall very satisfied with the service I received.
  • Rating 5.0
    Lucy was brilliant I’m very very helpful. What a lovely lady
  • Rating 5.0
    Good
  • Rating 5.0
    Great customer service and very friendly staff. Highly recommended
  • Rating 5.0
    Great very well looked after.
    Did service while I waited. Car looked the cleanest it’s been in 6 months when I left.
    Got good advice re tyre wear.
  • Rating 5.0
    Great service
  • Rating 5.0
    Excellent plus they wash my car. Service and staff are very friendly 👋
  • Rating 5.0
    Very helpful woman
  • Rating 5.0
    Berry BMW Thames Ditton - Thank you. Over the course of my three years with my i3 you have been absolutely amazing from ordering the car to the MOT for hand over. Just exceptional customer service and if the i3 or other electric vehicles were available on Motability from BMW I’d be coming back. Thank you for looking after me.
  • Rating 5.0
    As always
  • Rating 5.0
    Excellent
  • Rating 5.0
    The people have been serving me they were amazing
    Thanks for your kindness

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