Motability Scheme at Hendy Ford Tonbridge

4.6
Rating 4.6
(17 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00

Contact information

Address
Avebury Avenue
Tonbridge TN9 1TN
GB
Phone Number
Call Hendy Ford Tonbridge on 01732 608253
Email
Reviews
Visit dealer website

Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability service specialists:

  • Paul Hopkins
  • Sarah Simpson
We recommend calling and booking an appointment before visiting.

Accessibility features at Hendy Ford Tonbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Hendy Ford Tonbridge

Our trained Motability specialists are here to support you throughout the duration of your lease.

Hendy Ford Tonbridge can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Hendy Ford Tonbridge on 01732608253 to make an appointment with our Motability specialist.

Reviews at Hendy Ford Tonbridge

  • Rating 5.0
    I was very pleased with the garage in Tunbridge. They were absolutely marvellous nice coffee nice people but unfortunately my Motability vehicle failed his MOT so I was five days without a vehicle which I struggled quite a bit.
    Response from Hendy Ford Tonbridge
    Good afternoon Stephen. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Brilliant and Professional
    Response from Hendy Ford Tonbridge
    Good morning David. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    The staff were very friendly and helpful totally satisfied with all the staff a quick and efficient service
    Response from Hendy Ford Tonbridge
    Good afternoon Colin. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    The were brilliant
    The gentleman I dealt I think he may have been in charge was very good at his job
    He was polite and nothing seemed to be to much trouble

    One of the best dealings I have had from ford
    In sometime
    Response from Hendy Ford Tonbridge
    Good morning Steven. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent
    Response from Hendy Ford Tonbridge
    Good morning Martin. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Great customer service and polite employees
    Response from Hendy Ford Tonbridge
    Good afternoon Freddie. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 1.0
    Dissapointed my wiper was not done and you know its the rainy season for the second time i have filled your form
    Response from Hendy Ford Tonbridge
    Good afternoon Shela. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
  • Rating 5.0
    I was impressed by how things were done and the very friendly service.
    Response from Hendy Ford Tonbridge
    Good afternoon Conrad. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Staff friendly, hospitality good, communication good
    Response from Hendy Ford Tonbridge
    Good morning Isaac. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Efficient and friendly
    Response from Hendy Ford Tonbridge
    Good afternoon Joan. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jasmine.
  • Rating 5.0
    Good service
    Response from Hendy Ford Tonbridge
    Good afternoon Asmina. Thank you for sharing your 5-star review and feedback! We really appreciate it . If there is anything more we can do to assist, please let us know! Kind regards, Jasmine.
  • Rating 5.0
    GF70 TYP
    Response from Hendy Ford Tonbridge
    Good afternoon Asmina. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent service
    Response from Hendy Ford Tonbridge
    Good morning Valerie. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jasmine.
  • Rating 5.0
    Top Quality
    Brian Rabbitt
    Response from Hendy Ford Tonbridge
    Good afternoon Brian. Thank you for taking the time to write this wonderful 5-star review. I am very glad to hear that you were pleased with the level of service that you received. If there is anything else we can do to assist, please let us know! Many thanks, Jasmine.
  • Rating 3.0
    Efficient and quick service
    Response from Hendy Ford Tonbridge
    Good afternoon Nicola. Thank you for sharing your review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very helpful
    Response from Hendy Ford Tonbridge
    Good afternoon Valerie. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    On this occasion …. Very good service.
    Response from Hendy Ford Tonbridge
    Good morning Isaac. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.

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