Motability Scheme at Stratstone MINI Tunbridge Wells

4.6
Rating 4.6
(21 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Longfield Road
Tunbridge Wells TN2 3UE
GB
Phone Number
Call Stratstone MINI Tunbridge Wells on 01892 506700
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Hannah Bartlett
  • Daniel Scantlebury
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Steven Booth
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone MINI Tunbridge Wells

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stratstone MINI Tunbridge Wells

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stratstone MINI Tunbridge Wells can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stratstone MINI Tunbridge Wells on 01892506700 to make an appointment with our Motability specialist.

Reviews at Stratstone MINI Tunbridge Wells

  • Rating 5.0
    Very good
    Response from Stratstone MINI Tunbridge Wells
    Hi Michael,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Excellent from start to finish.
    Response from Stratstone MINI Tunbridge Wells
    Hello Linda, Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 3.0
    Ok customer services
    Response from Stratstone MINI Tunbridge Wells
    Hello Paul, Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 2.0
    Booked in for one thing when arrived paper work said something else but correct on computer
    Response from Stratstone MINI Tunbridge Wells
    Hi Rowland, thank you for bringing this to our attention. We apologise for the recent issues you've experienced and want to assure you that we are working on improving our efficiency and communication for a better customer experience. We will pass this feedback on to the management team. If you would like someone to contact you, please email your details to laura.dolan@jardinemotors.co.uk, and we will organise this for you.
    Many thanks, Arden Tunbridge Wells MINI.
  • Rating 5.0
    Absolutely fabulous customer service and very informative about the whole process
    Response from Stratstone MINI Tunbridge Wells
    Hello Carla, Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 5.0
    Excellent customer service
    Response from Stratstone MINI Tunbridge Wells
    Hello, Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 5.0
    Really patient lady. Nice atmosphere in showroom
    Response from Stratstone MINI Tunbridge Wells
    Hello Kim, Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 5.0
    The staff treated me well & with respect 👍👍. Plus they washed & hovered inside 🫶STOP
    Response from Stratstone MINI Tunbridge Wells
    Hello Peter. Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 5.0
    Ben Mason was very helpful with every aspect from start to finish. Thank you
    Response from Stratstone MINI Tunbridge Wells
    Hello Oliver. Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 4.0
    Very efficient service. Unfortunately, didn’t fix the issue with the door that I told them about as I dropped the car off.
    Response from Stratstone MINI Tunbridge Wells
    Hello Julia, Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 5.0
    Excellent service, such a lovely lady and was so helpful! Can’t wait to pick my new car up x
    Response from Stratstone MINI Tunbridge Wells
    Hello Samantha, Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 5.0
    Excellent service
    Response from Stratstone MINI Tunbridge Wells
    Hello Jeannette, Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 5.0
    Excellent customer service, Hannah kept us informed all the way through purchase to handover
    Response from Stratstone MINI Tunbridge Wells
    Hello Christine, Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 5.0
    Excellent service
    Response from Stratstone MINI Tunbridge Wells
    Hello Christine, Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 4.0
    After an initial hiccup matter was resolved. 100% by Ben senior technician in Service Dept. Thank you.
    Response from Stratstone MINI Tunbridge Wells
    Hello Michael, Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 4.0
    Good service
    Response from Stratstone MINI Tunbridge Wells
    Hello Rowland, Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 5.0
    Out of several car dealerships this one treated me like every other customer instead of a second rate disabled customer. They gave me lots of help choosing my car showed kindness and shared information when they got it fabulous experience and stress free thank you mini I’ll definitely be coming back . Would recommend to all
    Response from Stratstone MINI Tunbridge Wells
    Hello Marisa, Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 5.0
    All on time and free wash as well.
    Response from Stratstone MINI Tunbridge Wells
    Hello Dennis D.. Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 5.0
    Absolutely Brilliant Hannah was very good at her job
    Response from Stratstone MINI Tunbridge Wells
    Hello Elaine, Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.
  • Rating 5.0
    Excellent service Caroline particularly helpful.
    Response from Stratstone MINI Tunbridge Wells
    Hello Patricia Julia W.. Thank you for taking the time to leave us a review about your visit. Kind regards, Arden Tunbridge Wells MINI.

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