Motability Scheme at Hendy Ford Tunbridge Wells

4.9
Rating 4.9
(12 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00

Welcome to Hendy Ford Tunbridge Wells

At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction.

Our Motability accredited Sales and Aftersales staff are on hand to help you in whatever way we can.
We appreciate that visiting a car showroom can be a daunting experience so we will happily arrange a home or workplace visit if that would suit you better. Also, if you have any special requirements (visiting us at a quieter time, turning off the showroom music and bright lights for example) then we are happy to accommodate.
Contact Hendy Ford Tunbridge Wells on 01892731460 to make an appointment with our Motability scheme specialist.

Contact information

Address
Mount Ephraim
Tunbridge Wells TN4 8AG
GB
Phone Number
Call Hendy Ford Tunbridge Wells on 01892 731460
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Zoe Edwards
  • Mark Higgins
  • Lee Harris
  • David Hill
  • Luke Abbey
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Nigel Morgan
  • Paul Hopkins
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hendy Ford Tunbridge Wells

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Hendy Ford Tunbridge Wells

  • Rating 5.0
    Brilliant service
    Response from Hendy Ford Tunbridge Wells
    Good afternoon Cheryl. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jasmine.
  • Rating 5.0
    A really positive experience Dave was very helpful and well informed of the process made the whole experience a good one
    Response from Hendy Ford Tunbridge Wells
    Good afternoon Ethan. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jasmine.
  • Rating 5.0
    Understood my needs and friendly, very helpful
    Response from Hendy Ford Tunbridge Wells
    Good afternoon Leigh. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Exceptional customer service and support.
    Response from Hendy Ford Tunbridge Wells
    Good afternoon Boris. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Jasmine.
  • Rating 5.0
    Dave hill motability in change at hendy ford tunbridge wells was fantastic from day one to hand over he explained everything about the car once again he was fantastic 10 out of 10
    Response from Hendy Ford Tunbridge Wells
    Good morning Anthony. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Dave receives the recognition he deserves. Many thanks, Jasmine.
  • Rating 5.0
    Helpful staff All good thanks 😊
    Response from Hendy Ford Tunbridge Wells
    Good afternoon Rosalind. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Being that this was the first time I have had a mobility vehicle, the whole process was made very easy with Dave Hill from Hendy. There was a bit of a rocky start once ordered but once Dave had been made aware that my mental health was suffering by not hearing from them he phoned me every two weeks to update me even if it was to say there was no news at that current time. I cannot recommend and Hendy Ford highly enough.
    Response from Hendy Ford Tunbridge Wells
    Good afternoon Charlotte. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto Dave as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Dave was realy nice and helpful,very refreshing,
    Many thanks
    Sue and les.



    Response from Hendy Ford Tunbridge Wells
    Hello Sue and Les, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Jasmine.
  • Rating 4.0
    Happy with service & mot, sorry thought it said you washed the car outside and vacuumed front footwells and mats.
    Response from Hendy Ford Tunbridge Wells
    Good afternoon Daryl. Thank you for sharing your review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very good customer service from Zoe Edwards
    Response from Hendy Ford Tunbridge Wells
    Good morning Bonnie. Thank you for sharing your 5-star review and feedback! We really appreciate it. I will forward your comments onto Zoe as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent customer service
    Response from Hendy Ford Tunbridge Wells
    Hi Shardayne, thank you for taking the time to leave us this wonderful review. It is great to hear that you enjoyed your handover experience at our Hendy Ford Tunbridge Wells dealership, we hope to see you again soon! Kind regards, Jasmine.
  • Rating 5.0
    Dave Hill was great to deal with, answered all questions at the time apart from one and called me promptly with that answer also. Would recommend my friends to him v
    Response from Hendy Ford Tunbridge Wells
    Good afternoon Ian. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Dave Hill receives the recognition he deserves. Many thanks, Jasmine.
Displaying reviews 1 - 3 out of the 12 most recent
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