Motability Scheme at Martins Renault Winchester

4.8
Rating 4.8
(24 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00Closed Today Closed Today
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Contact information

Address
Easton Lane
Winchester SO23 7SL
GB
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Phone Number
Call Martins Renault Winchester on 01962 810000
01962 810000
01962 810000
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00Closed Today Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
SaturdayClosed
SundayClosed

Motability Scheme specialists:

  • Martin Stannage
  • James Holloway
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Roy Brice
  • Jamie English
  • Sam Geoghegan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Martins Renault Winchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Martins Renault Winchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Martins Renault Winchester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Martins Renault Winchester on 01962810000 to make an appointment with our Motability specialist.

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Reviews at Martins Renault Winchester

  • Rating 5.0
    Really happy with customer service Bryan dealt with us perfectly
    Many thanks and kind regards
  • Rating 5.0
    The Motability reps were very friendly and knowledgeable.
  • Rating 5.0
    Very good
  • Rating 5.0
    Very polite, very professional
  • Rating 5.0
    The manager dealt with everything and helped me every step of the way.
    Honestly couldn't fault anything. Very friendly and welcoming.
  • Rating 5.0
    They're always really helpful and nothing is too much trouble.
  • Rating 5.0
    Sales staff was excellent, polite and knew what she was talking about would be happy to deal with her again.
  • Rating 5.0
    Great customer service and friendly. Patient and helpful
  • Rating 1.0
    Firstly, they ordered the incorrect car. Argued that they didn’t at first, but luckily I had the original order form. They then blamed the fantastic salesman who we bought it from, who sadly no longer works there. It got to the stage where I had the Sales Manager shouting down the phone at me! saying ‘do I want the car or not?!’ I had to accept this incorrect vehicle because placing a new order would take over six months. The replacement ‘salesperson’ was Curt abrupt and absolutely no help at all. Her mannerisms were atrocious. The ‘handover’ was a disgrace nothing was ready. The car wasn’t prepared. There were two scratches, one on the drivers door & another long thin one about 10 inches long on the rear wing above the petrol cap flap. The book pack & wheel nut bolts were just thrown in the boot. The nut caps were in a plastic bag in the glove box. The car mats were missing and the ‘salesperson’ couldn’t care less because the previous Salesman included them as part of the order. The only good thing she’s done is agreed to send them to me ASAP as I live a long way from the dealership. When I placed the order I asked the Salesman please can I collect it on September 1st and he was brilliant and said it’ll be a really nice experience for you collecting your new car on the day the new registration is released. The only correspondence I have received from the new sales lady is that it’s not going to happen and the car wouldn’t be here until at least end of October. I live a long way from the dealership and the only good thing is she promised to send the Carpet Mat set to me ASAP as I will NEVER go back to this dealership EVER. What should have been a very nice experience, collecting my new car was anything but. I emailed her three days before collection to make sure my Wife was on the car insurance, she wasn’t. She didn’t apologise just said I’ll have to sort it out myself, which took me over an hour to do when I got home. I wanted nothing more so badly that I just wanted to get out of the dealership as I couldn’t stand another minute there. The whole experience was terrible. They have lost Two customers, as my Wife placed her order from a different dealership. Overall my experience as a Motabilty Customer I feel completely let down by Martins of Winchester. I originally left very positive feedback on Google and Trustpilot as soon as I had placed the order as up till then the treatment from Josh Bryant was faultless. I have now removed both reviews. I would never recommend the girl who is supposed to be the Motabilty Specialist. Go elsewhere.
  • Rating 5.0
    Very helpful salesman
  • Rating 5.0
    They are good at solving issues with a new car .Nick Anderton explained everything clearly .
  • Rating 5.0
    The lady was really lovely. Made me feel comfortable really was listening to me, and made the whole experience better
  • Rating 5.0
    Great service
    James is very helpful and pleasant
  • Rating 5.0
    Helpful and patient
  • Rating 5.0
    Great. they picked the car up and bought the car back cleaning tidy. Very very nice gentleman that collected and bought the car back. I was very grateful that they collected it as I am unwell to drive at the time
  • Rating 5.0
    Excellent, speedy, reliable
  • Rating 5.0
    James was very welcomeing and polite. He handed over the vehicle efficiently, being very informative about the car throughout.

    Thank you.
  • Rating 5.0
    Very good
  • Rating 5.0
    Fab service and so helpful 😀
  • Rating 5.0
    Staff are always very helpfull.

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