The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Richard Eveleigh
- Carl Leach
- Josh Beasant
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:30 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Ross Drury
- Dan Matthews
Accessibility features at Marshall Volkswagen Barnstaple
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Marshall Volkswagen Barnstaple
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Reviews at Marshall Volkswagen Barnstaple
- Rating 5.0Nov 4, 2024Every welcomeResponse from Marshall Volkswagen BarnstapleNov 11, 2024Good afternoon, thank you for taking the time to leave a review. We are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Sep 30, 2024Josh from VW was fantastic nothing was too much trouble.Response from Marshall Volkswagen BarnstapleSep 30, 2024Thank you Milika for your 5 star rating and comments, very much appreciated. Kind regards, Nikki, Marshall Motor Group.
- Rating 5.0Sep 18, 2024Very knowledgeable and polite and answered every question I needed to knowResponse from Marshall Volkswagen BarnstapleSep 23, 2024Good morning Hayden. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the store to enable them to share your experience with the team. We look forward to helping you again in the future and happy motoring! Many thanks, Jason, Marshall Motor Group.
- Rating 5.0Sep 16, 2024Everything was made so easy as the hoist and the hand controls had already been put in the car for me and it was a lovely day to eventually have my freedom. I’ll be able to drive again.Response from Marshall Volkswagen BarnstapleSep 17, 2024Thank you for taking the time to leave a review, we are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Aug 23, 2024Brilliant! no pushy sales.. Richard was very informative about the cars and what i needed to do to get one. i would highly recommend people to come here for a new car. i love my new car.
many thanksResponse from Marshall Volkswagen BarnstapleSep 6, 2024Hi Thomas. Thank you for your review on your experience with us at Marshall Volkswagen. We really appreciate it. Have a lovely day. Kind Regards, Nikki, Marshall Motor Group. - Rating 5.0Aug 21, 2024GREAT service!Response from Marshall Volkswagen BarnstapleSep 17, 2024Thank you for taking the time to leave a review, we are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jul 29, 2024I couldn’t fault my experience with Volkswagen Barnstaple, Richard kept me informed about everything I needed to know and updated with all steps of the process right up until I collected the vehicle.Response from Marshall Volkswagen BarnstapleAug 2, 2024Good afternoon William, thank you for your great review and feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte.
- Rating 5.0Jun 25, 2024Great service and excellent customer support from Carl and the teamResponse from Marshall Volkswagen BarnstapleJun 25, 2024Hi Gary. Thank you for taking the time to review us – we really appreciate your 5-star review and wonderful feedback and will be overjoyed to pass this along to Carl and our management team. Have a great evening. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0Jun 22, 2024The customer service was good. A courtesy car was provided and I was kept up to date with the progress.Response from Marshall Volkswagen BarnstapleJun 24, 2024Good Morning Frederick and thank you for taking the time to leave your feedback and 5 star rating for the team at Marshall Volkswagen Barnstaple, we appreciate it. Have a great day! Kind regards, Chris, Marshall Motor Group.
- Rating 5.0May 22, 2024Richard at VW barnstaple has been friendly engaging chatty, and informative from the start to the
Reciept of the car.
And he said always here if needed over anythingResponse from Marshall Volkswagen BarnstapleMay 23, 2024Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Darcy, Marshall Motor Group. - Rating 4.0Mar 25, 2024Great team tho I did call a few times for updates. Other than that they were greatResponse from Marshall Volkswagen BarnstapleMar 27, 2024Good evening Kris and thank you for taking the time to leave your feedback and 4 star review for the team at Marshall Volkswagen Barnstaple, we really appreciate it. Kind regards, Jason, Marshall Motor Group
- Rating 5.0Jan 9, 2024Josh was awesomeResponse from Marshall Volkswagen BarnstapleJan 14, 2024Good afternoon Tia, thank you for your great comments with regards to Josh! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Oct 30, 2023Great customer serviceResponse from Marshall Volkswagen BarnstapleNov 2, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 11, 2023Excellent. Polite, helpful staff. Collection and delivery service for my Motability car really appreciated.Response from Marshall Volkswagen BarnstapleOct 12, 2023Good morning Susan, thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 4.0Oct 10, 2023Tried to help with the current lack oc productionResponse from Marshall Volkswagen BarnstapleOct 12, 2023Good morning Tia, thank you for your review. We really appreciate you taking the time to feedback and your constructive comments. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Sep 28, 2023Excellence customer serviceResponse from Marshall Volkswagen BarnstapleSep 29, 2023Good morning Tia, thank you for your review. We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Aug 25, 2023Ashley was absolutely amazing - he went above & beyond & nothing was too much trouble. Great customer service !Response from Marshall Volkswagen BarnstapleAug 29, 2023Good evening, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Aug 14, 20235 star service very helpful
Louise HoseaResponse from Marshall Volkswagen BarnstapleAug 14, 2023Good evening, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group. - Rating 5.0Aug 8, 2023Polite and friendly staff. Given a lovely cup of coffee. MOT all finished by 11am.Response from Marshall Volkswagen BarnstapleAug 9, 2023Good morning Julia, thank you for your wonderful review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jul 31, 2023Richard has been brilliant from the day we went in, answered any questions and kept us updated throughout. He was really easy to talk to and approachable and mum says he made really good coffee at the handover.Response from Marshall Volkswagen BarnstapleAug 1, 2023Thank you for your 5 Star review Dannielle. We really appreciate your kind words and will pass on your feedback to Richard and our management team. Kind regards, Heather, Marshall Motor Group.