Motability Scheme at Marshall Volkswagen Barnstaple

4.7
Rating 4.7
(20 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Braunton Road
Barnstaple EX31 1JZ
GB
Phone Number
Call Marshall Volkswagen Barnstaple on 01271 373373
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Richard Eveleigh
  • Carl Leach
  • Josh Beasant
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Ross Drury
  • Peter Wiggins
  • Dan Matthews
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Volkswagen Barnstaple

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Volkswagen Barnstaple

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Volkswagen Barnstaple

  • Rating 5.0
    Great service and excellent customer support from Carl and the team
    Response from Marshall Volkswagen Barnstaple
    Hi Gary. Thank you for taking the time to review us – we really appreciate your 5-star review and wonderful feedback and will be overjoyed to pass this along to Carl and our management team. Have a great evening. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    The customer service was good. A courtesy car was provided and I was kept up to date with the progress.
    Response from Marshall Volkswagen Barnstaple
    Good Morning Frederick and thank you for taking the time to leave your feedback and 5 star rating for the team at Marshall Volkswagen Barnstaple, we appreciate it. Have a great day! Kind regards, Chris, Marshall Motor Group.
  • Rating 5.0
    Richard at VW barnstaple has been friendly engaging chatty, and informative from the start to the
    Reciept of the car.
    And he said always here if needed over anything
    Response from Marshall Volkswagen Barnstaple
    Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Darcy, Marshall Motor Group.
  • Rating 4.0
    Great team tho I did call a few times for updates. Other than that they were great
    Response from Marshall Volkswagen Barnstaple
    Good evening Kris and thank you for taking the time to leave your feedback and 4 star review for the team at Marshall Volkswagen Barnstaple, we really appreciate it. Kind regards, Jason, Marshall Motor Group
  • Rating 5.0
    Josh was awesome
    Response from Marshall Volkswagen Barnstaple
    Good afternoon Tia, thank you for your great comments with regards to Josh! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great customer service
    Response from Marshall Volkswagen Barnstaple
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent. Polite, helpful staff. Collection and delivery service for my Motability car really appreciated.
    Response from Marshall Volkswagen Barnstaple
    Good morning Susan, thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 4.0
    Tried to help with the current lack oc production
    Response from Marshall Volkswagen Barnstaple
    Good morning Tia, thank you for your review. We really appreciate you taking the time to feedback and your constructive comments. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellence customer service
    Response from Marshall Volkswagen Barnstaple
    Good morning Tia, thank you for your review. We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Ashley was absolutely amazing - he went above & beyond & nothing was too much trouble. Great customer service !
    Response from Marshall Volkswagen Barnstaple
    Good evening, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    5 star service very helpful
    Louise Hosea
    Response from Marshall Volkswagen Barnstaple
    Good evening, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Polite and friendly staff. Given a lovely cup of coffee. MOT all finished by 11am.
    Response from Marshall Volkswagen Barnstaple
    Good morning Julia, thank you for your wonderful review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Richard has been brilliant from the day we went in, answered any questions and kept us updated throughout. He was really easy to talk to and approachable and mum says he made really good coffee at the handover.
    Response from Marshall Volkswagen Barnstaple
    Thank you for your 5 Star review Dannielle. We really appreciate your kind words and will pass on your feedback to Richard and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Great customer service
    Response from Marshall Volkswagen Barnstaple
    Good evening Michael, thank you for your 5 star review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great customer service
    Response from Marshall Volkswagen Barnstaple
    Good afternoon Shakira, thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great costumer service
    Response from Marshall Volkswagen Barnstaple
    Good evening Gary. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group
  • Rating 2.0
    The most annoying thing is the car goes in for a service for specific things and then they find they need replacing and they don’t have the parts !! So it has to be booked in again !!
    Response from Marshall Volkswagen Barnstaple
    Good morning Thomas. We're disappointed to see your review and would be grateful if you could email us at reviews.volkswagen@marshall.co.uk with your contact details so that we can look into this further for you. We do hope to hear from you soon. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Great customer service
    Response from Marshall Volkswagen Barnstaple
    Thank you Katie for taking the time to leave us a 5 star review. We really appreciate you taking the time and I will pass on your feedback to the team. Kind Regards, Nikki, Marshall Motor Group
  • Rating 5.0
    Very good service. Hand over of vehicle excellent.
    Response from Marshall Volkswagen Barnstaple
    Good afternoon Myra. Thanks for your five star review. We really appreciate it. Kind regards, Sharron, Marshall Motor Group.
  • Rating 5.0
    Kept me informed and did a thorough check of the vehicle as well.
    Response from Marshall Volkswagen Barnstaple
    Thank you Francis. We really appreciate you taking the time to leave a five star review. Kind regards, Sharron, Marshall Motor Group.

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