Motability Scheme at County Garage Ford Barnstaple

Motability Scheme at County Garage Ford Barnstaple

4.0
Rating 4.0
(4 reviews)
09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00Closed Today

Contact information

Address
County Garage (Barnstaple) Ltd
Coney Avenue
Barnstaple EX32 8QZ
GB
Phone Number
Call County Garage Ford Barnstaple on 01271 349400
Reviews
Visit dealer website

Showroom details
09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Jon Howard
  • John Burnell
  • Adam Davie
  • Christopher Gaunt
  • Ricky Principe
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Ryan Kingdon
  • Rob Eselby
  • Jack Webb
We recommend calling and booking an appointment before visiting.
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Accessibility features at County Garage Ford Barnstaple

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to County Garage Ford Barnstaple

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

County Garage Ford Barnstaple can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact County Garage Ford Barnstaple on 01271349400 to make an appointment with our Motability Scheme specialist.

Reviews at County Garage Ford Barnstaple

  • Rating 1.0
    Booked in for 9:30 ( arrived at 9 ) told them I would wait due to weather outside ( constant rain ) I asked for update at 10:30 .. was told Motability’s had authorised the service. Car was still in car park at 12:00 I asked for update and advised next technician available would work on the car. I noted another customer asking for car to be returned as he couldn’t wait any longer. Asked for update at 14:25 and was told 15-20 minutes.
    Car was returned at 15:15 and it was only at this point a lady receptionist told me they had a few i.t. Problems and problems in the workshop.
    The communication from one staff member who booked the car in was abysmal and overall total lack of response from them only offering automated answers from a sheet ( that’s my interpretation of it anyway )
    Response from County Garage Ford Barnstaple
    Dear Carol,

    Thank you for taking the time to share your experience with us. I am truly sorry to hear about the inconvenience you faced during your recent visit. Your feedback is invaluable, and I apologise for the delays and lack of communication you encountered.

    We strive to provide a seamless and efficient service for all our customers, and it is clear that we fell short in this instance. I understand how frustrating it must have been to wait without clear updates, especially given the weather conditions. Please be assured that we are addressing the issues you mentioned, including the communication gaps and the IT problems, to prevent similar situations in the future.

    Your experience is important to us, and we are committed to improving our service. If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to us directly.

    Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

    Kind regards,

    County Garage Ford Barnstaple
  • Rating 5.0
    Very helpfull and polite, great service
    Response from County Garage Ford Barnstaple
    Hello Verity,

    Thank you for your kind review! We're glad you found our service helpful. If you have any questions or need assistance, please reach out. We look forward to serving you again at County Garage Ford Barnstaple.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Polite, efficient, welcoming. Very good.
    Response from County Garage Ford Barnstaple
    Dear Andrew,

    Thank you for your positive review. We’re delighted to hear that you found our service polite and efficient. Your feedback is invaluable, and we’re glad we met your expectations.

    We aim to provide the best experience for all our customers, and your kind words encourage our team. If you need anything else, please reach out.

    Thank you for your support and for choosing the Motability Scheme at County Garage Ford Barnstaple.

    Best regards,


    County Garage Ford Barnstaple
  • Rating 5.0
    Very helpful! Great customer service!

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