Motability Scheme at Vertu BMW Barnstaple

Motability Scheme at Vertu BMW Barnstaple

4.8
Rating 4.8
(10 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00Closed Today

Welcome to Vertu BMW Barnstaple

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu BMW Barnstaple can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu BMW Barnstaple on 03442302333 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Howard Avenue
Barnstaple
Barnstaple EX32 8QA
GB
Phone Number
Call Vertu BMW Barnstaple on 0344 230 2333
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Joey Jordan
  • Matthew Levick
  • Joshua Knight
  • Richard Tyson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 15:00
SundayClosed

Motability service specialists:

  • James Mcguire
  • Holly Lancey
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu BMW Barnstaple

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu BMW Barnstaple

  • Rating 5.0
    Great service from joshua
    Response from Vertu BMW Barnstaple
    Thank you so much for your kind words! We are so happy to hear that Joshua was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Joey the gentlemen, I doubt with was excellent.
    Response from Vertu BMW Barnstaple
    Thank you so much for your kind words! We are so happy to hear that Joey was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Excellent polite helpful service. They make every interaction for myself, a disabled person, perfect, and treat me with the utmost respect and decency.
    Response from Vertu BMW Barnstaple
    Good morning Paul. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
  • Rating 5.0
    Good service, car was picked up nice and early and returned late afternoon. Pleased with the service.
    Response from Vertu BMW Barnstaple
    Good afternoon Marilyn. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    The service and welcome I received was excellent terrific guidance and helpful advice well worth 5 stars
    Response from Vertu BMW Barnstaple
    Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
  • Rating 5.0
    What can be said about the service we received from westerly bmw......apart from excellent from start to finish. Mark Strelow looked after us every step of tbe way and his attention was second too none. Well done Mark and thank you so much for making everything as painless as possible.
    Response from Vertu BMW Barnstaple
    Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
  • Rating 5.0
    Car picked up by a lovely friendly chap & was brought back nice & clean.. Thank you so much I'm unable to do physical work much appreciated
    Response from Vertu BMW Barnstaple
    Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
  • Rating 5.0
    Perfect service
    Response from Vertu BMW Barnstaple
    thank you for your 5* review Benjamin
  • Rating 5.0
    This is my second car from westerly and second salesman both experiences have been 5 star and Mark S was fantastic start to finish. I couldn’t be happier with the service or the car which is incredible.
    Response from Vertu BMW Barnstaple
    Thank your Matthew for this lovely 5* review! We hope you enjoy your new car!
  • Rating 3.0
    Not great this time, no courtesy car offered and no offer of a lift into town center. Being a Motability customer I thought it would be forth coming other than that all good
    Response from Vertu BMW Barnstaple
    Unfortunately since Covid-19 we have removed lifts as a service that we offer for the safety of our staff and customers. Courtesy cars are still available but as you can imagine they are in high demand at present. We do recommend that you request a loan vehicle when booking your vehicle in.
    We are sorry that you feel we displeased with the service you received here at Westerly Barnstaple.
    Please don't hesitate to contact us in the future.

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