Motability Scheme at Vertu Volvo Barnstaple

Motability Scheme at Vertu Volvo Barnstaple

4.0
Rating 4.0
(9 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Volvo Barnstaple

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Volvo Barnstaple can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Volvo Barnstaple on 03442300728 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Lauder Lane
Roundswell
Barnstaple EX31 3TA
GB
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Phone Number
Call Vertu Volvo Barnstaple on 0344 230 0728
0344 230 0728
0344 230 0728
Website

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Email

admin@internetenquiries.com

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Ross Coburn
  • Andrew Walker
  • Libby Braund-Mock
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Rachael Adams
  • Kelly Mcardle
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volvo Barnstaple

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volvo Barnstaple

  • Rating 5.0
    He was very very helpful. He was such a lovely man niting was to much trouble.
    Response from Vertu Volvo Barnstaple
    Dear Janice B.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team member. It’s great to know that he was able to assist you effectively and make your visit enjoyable. Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Andy was excellent from start to finish.
    great Customer Service. Highly recommended.
    Response from Vertu Volvo Barnstaple
    Hello Ricky C.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that Andy provided you with excellent service throughout your experience with us. Your recommendation means a lot to our team at Vertu Volvo Barnstaple, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Vertu Volvo Barnstaple
    Danielle
  • Rating 4.0
    Really nice polite staff very helpful, but could do with keeping you a bit more informed.
    Response from Vertu Volvo Barnstaple
    Good afternoon James. Thank you for taking the time to leave a review. Customer feedback is extremely important to us. Kind regards, Dean
  • Rating 5.0
    Pleasant lady who we dealt with and helped us. Kept informed with everything
    Response from Vertu Volvo Barnstaple
    Good afternoon Michael. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Everything was great.
    Andrew was a great help on explaining things
    Response from Vertu Volvo Barnstaple
    Good morning Anthony. Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Andy at Barnstaple Volvo dealership was very good, and thoroughly covered all aspects of the hand over professionally. We felt very well looked after and are completely satisfied with the experience.
    Response from Vertu Volvo Barnstaple
    Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 1.0
    Scrathed bumper rear driver's side. The scratches happed at the garage!!!! Or are you a machine what the he'll is the point?
    Response from Vertu Volvo Barnstaple
    Hi Philip, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 1.0
    Took ages to book, no courtesy car availability and 2 issues still outstanding. One of which has been looked at previously and not remedied.
    Response from Vertu Volvo Barnstaple
    Hi Dick, thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth if you can send me further details to digitalcustomerexperience@vertumotors.com quoting ref YTDT11105 - Thank you, Trish.
  • Rating 5.0
    Great service & lovely people
    Response from Vertu Volvo Barnstaple
    Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.

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