Motability Scheme at Wessex Garages Mitsubishi Bristol

3.9
Rating 3.9
(23 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Wessex Garages Mitsubishi Bristol

At Wessex Garages, we take a straightforward approach to everything we do. We promise to offer knowledge, trust, transparency and value for money in all areas of our business.

Our dedicated team members strive to make your experience the best it can be with each and every visit, and our impressive selection of vehicles makes it easy to find your perfect car. At Wessex Garages, we're also proud to offer a fantastic range of Motability vehicles across our brands to help you get from A to B with ease and in style. Our trained Motability specialists are here to help you choose a car that meets your needs. Contact Wessex Garages Mitsubishi Bristol on 01172297953 to make an appointment with our Motability Scheme specialist.

Contact information

Address
78 Feeder Road
St Phillips
Bristol BS2 0TQ
GB
Phone Number
Call Wessex Garages Mitsubishi Bristol on 0117 229 7953
Email
Reviews
Visit dealer website

Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability service specialists:

  • Mike Pedreschi
  • Jonathan Venn
  • Isobel Gardner
We recommend calling and booking an appointment before visiting.

Accessibility features at Wessex Garages Mitsubishi Bristol

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
Click pin to expand map

Reviews at Wessex Garages Mitsubishi Bristol

  • Rating 3.0
    Whilst the receptionist was the most helpful I have dealt with I was disappointed they did not fit the luggage cover clip.
    Response from Wessex Garages Mitsubishi Bristol
    Hello Dawn H.. Thank you for taking the time to leave us a review about your visit. thank you for taking your time to leave this feedback. I have passed your review onto the management team at the dealership.
  • Rating 5.0
    Fantastic service. From collecting the car, to doing what needed on car and then dropping it back to the door. Was an absolute pleasure. Thankyou for a 5* service.
    Response from Wessex Garages Mitsubishi Bristol
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks.
  • Rating 5.0
    Again great service
    Response from Wessex Garages Mitsubishi Bristol
    Hello Stephen B.. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 1.0
    For the second time the lights were turned off. They need to be set to auto before being returned to me. I thought after my last review that something would be done but obviously not. If someone could communicate the reasons for this I would be happy to have a conversation.
    This is a Motability car and I need to know that the settings are as before the service.
    Response from Wessex Garages Mitsubishi Bristol
    Dear Denise M.,

    Thank you for sharing your feedback regarding the issue with the automatic lights on your vehicle during the service. We apologise for any inconvenience caused by this recurring problem and understand your frustration.

    We sincerely apologise for not addressing this matter after your previous review. We take your feedback seriously, and it is important for us to ensure that your vehicle is returned to you with all the settings as they were before the service. It seems that we have not met your expectations in this regard, and we deeply regret any inconvenience caused. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    excellent service , car was picked up from home in time slot I'd arranged .man very friendly and polite,was kept updated about the time I would be getting car back . took ,a few hours to do the service,but a great job. thanks to a great service
    Response from Wessex Garages Mitsubishi Bristol
    Hello Jeanette V.. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks.
  • Rating 3.0
    Ok apart from the person who picked car up and reversed it into my garden wall and denied he done it I have it all on cctv so will be taking footage with me on 11/4 /23 as car has now got to go in for repair for 3 days
    Response from Wessex Garages Mitsubishi Bristol
    Hi Sally, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Oliver receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 3.0
    The car was collected 1.5 hours late. When it was returned the next time we used it a lot of the settings were altered I.e. the heater was turned off etc but the worrying thing was the automatic lights were switched off! We didn’t realise straight away as we were in town with street lights but gradually realised they weren’t on.
    Please tell the mechanics to return settings to our preferred ones. I could have been in a serious accident as the car is black also.
    Response from Wessex Garages Mitsubishi Bristol
    Hello Denise M.. Thank you for taking the time to leave us a review about your visit. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    Very courteous
    Response from Wessex Garages Mitsubishi Bristol
    Thank you for your high star rating.
  • Rating 5.0
    Very good and helpful
    Response from Wessex Garages Mitsubishi Bristol
    Hello Nestor M.. Thank you for taking the time to leave us a review about your visit.
  • Rating 2.0
    Same as last time
    Response from Wessex Garages Mitsubishi Bristol
    Thank you for your high star rating.
  • Rating 5.0
    Good all round all my happy with all that was done
    Response from Wessex Garages Mitsubishi Bristol
    Hello William G.. Thank you for taking the time to leave us a review about your visit. We are so happy to hear you had such a great experience.
  • Rating 5.0
    Fast and efficient
    Response from Wessex Garages Mitsubishi Bristol
    Thank you for your high star rating.
  • Rating 5.0
    Great customer service. Even cleaned it! I don't wish that job on anyone! Thanks
    Response from Wessex Garages Mitsubishi Bristol
    Hello Joanne Elizabeth B.. Thank you for taking the time to leave us a review about your visit. We are so happy to hear you had such a great experience.
  • Rating 5.0
    Good customer service
    Response from Wessex Garages Mitsubishi Bristol
    Hello Angela H.. Thank you for taking the time to leave us a review about your visit. We are so happy to hear you had such a great experience.
  • Rating 5.0
    Great pick up and drop off
    Response from Wessex Garages Mitsubishi Bristol
    Hello Michael P.. Thank you for taking the time to leave us a review about your visit. We are so happy to hear you had such a great experience.
  • Rating 1.0
    Date mixup at their end, so had to reschedule. Car was collected & delivered promptly, however have had an issue & unable to speak to service department. Still awaiting call back!
    Response from Wessex Garages Mitsubishi Bristol
    Hello Naheed I.. Thank you for taking the time to leave us a review about your visit. I have passed your comments onto the branch so they can call you to solve any outstanding issues you have.
  • Rating 5.0
    Absolutely professional and very friendly service. So helpful and made me feel so important. Lovely guy who collected my car was very smart, polite and professional.
    Response from Wessex Garages Mitsubishi Bristol
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks.
  • Rating 1.0
    Terrible. No customer service. Accused of lying and they stole my service book I will not be returning
    Response from Wessex Garages Mitsubishi Bristol
    Dear Madison

    We are sorry to hear of your concerns raised in relation to you visit. We have been trying to contact you via the email we have been given but with no success, if they wish to contact us please email customerservice@wessexgarages.com


    Kind Regards
    Customer Service team
  • Rating 5.0
    Response from Wessex Garages Mitsubishi Bristol
    Hello Christine T.. Thank you for taking the time to leave us a review about your visit. We are so happy to hear you had such a great experience.
  • Rating 5.0
    Great customer service
    Response from Wessex Garages Mitsubishi Bristol
    Hello Louise K.. Thank you for taking the time to leave us a review about your visit.

Similar Motability Scheme dealers