Motability Scheme at Dick Lovett MINI Bristol

4.8
Rating 4.8
(64 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today

Contact information

Address
Kingsheath
Cribbs Causeway
Bristol BS10 7TU
GB
Phone Number
Call Dick Lovett MINI Bristol on 0117 321 6768
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Julie Flood
  • Lee Cardwell
  • Matilda Jones
  • Harriet Jones
  • Matteo Zanetti
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Matt Strong
  • Harry Foxall-Giess
  • Adam Rosser
We recommend calling and booking an appointment before visiting.
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Accessibility features at Dick Lovett MINI Bristol

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Dick Lovett MINI Bristol

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Dick Lovett MINI Bristol can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Dick Lovett MINI Bristol on 01173216768 to make an appointment with our Motability specialist.

Reviews at Dick Lovett MINI Bristol

  • Rating 5.0
    Great experience, thank you so much Julie. I was updated each step of the way and it was a very pleasant and straightforward process. Absolutely love my new Mini. Highly recommend.
    Response from Dick Lovett MINI Bristol
    Thank you for your 5-star review, it is great to hear that you had a wonderful experience at Dick Lovett MINI Bristol. We will pass on your kind words to Julie and we look forward to welcoming you back to the Centre in the future.
  • Rating 5.0
    Great job 10/10
    Response from Dick Lovett MINI Bristol
    Thank you for your 5-star review, it is great to hear that you had a wonderful experience at Dick Lovett MINI Bristol. We look forward to welcoming you back to the Centre in the future.
  • Rating 5.0
    Great job
    Response from Dick Lovett MINI Bristol
    Thank you for your 5-star review, it is great to hear that you had a wonderful experience at Dick Lovett MINI Bristol. We look forward to welcoming you back to the Centre in the future.
  • Rating 5.0
    Everyone was brilliant. Harriet was amazing. She was extremely attentive and dealt with all my enquiries in a prompt amd professional manner.
    Response from Dick Lovett MINI Bristol
    Thank you for your 5-star review, it is great to hear that you had a wonderful experience at Dick Lovett MINI Bristol. We look forward to welcoming you back to the Centre in the future.
  • Rating 4.0
    Really good service.
    However,I was told around 2 hours,but it was 3 5 in the end
  • Rating 5.0
    Harriet was very helpful and extremely professional from ordering the car and keeping us updated with the delivery.

    Very pleased and would highly recommend you.
    Response from Dick Lovett MINI Bristol
    Thank you for your 5-star review, it is great to hear that you had a wonderful experience at Dick Lovett BMW MINI. We will pass on your kind words to Harriet and look forward to welcoming you back to the Centre in the future.
  • Rating 5.0
    The experience we had was very good. All staff with a friendly and gave us very good service.
    Response from Dick Lovett MINI Bristol
    Thank you for your 5-star review, it is great to hear that you had a wonderful experience at Dick Lovett MINI Bristol. We look forward to welcoming you back to the Centre in the future.
  • Rating 5.0
    Not a single complaint.
    Matilda and the sales team at Dick Lovett were fantastic.
    Response from Dick Lovett MINI Bristol
    Thank you for your 5-star review, it is great to hear that you had a wonderful experience at Dick Lovett BMW MINI. We will pass on your kind words to Matilda and look forward to welcoming you back to the Centre in the future.
  • Rating 5.0
    Matilda made the whole process from start to finish a breeze. She keep us fully informed and went above and beyond to ensure we were happy. Thanks so much for all of the hard work. 10 out of 10
    Response from Dick Lovett MINI Bristol
    Thank you for your 5-star review, it is great to hear that you had a wonderful experience at Dick Lovett MINI Bristol. We will pass on your kind words to Matilda and look forward to welcoming you back to the Centre in the future.
  • Rating 5.0
    Julie Flood is a Star. All the process run so smoothly and we are very pleased of all the help and support she gave us. Well done Julie.
    Response from Dick Lovett MINI Bristol
    Thank you for your 5-star review, it is great to hear that you had a wonderful experience at Dick Lovett MINI Bristol. We will pass on your kind words to Julie and look forward to welcoming you back to the Centre in the future.
  • Rating 5.0
    What can I say about Julie! This lady always has a smile and I don't know where I'd be without her. Over the years she has always gone that extra mile to make sure I fully understand the details when updating my lovely Mini. Any queries I have are answered - she has the patience of a saint and sometimes (with me and my memory) she needs it - couldn't ask for better customer service. Due to age/health this may be my last car, so taking this opportunity to say 'thanks Julie, it's been a pleasure - you're a star'.
    Response from Dick Lovett MINI Bristol
    Thank you for your 5-star review, it is great to hear that you had a wonderful experience at Dick Lovett MINI Bristol. We will pass on your kind words to Julie and look forward to welcoming you back to the Centre in the future.
  • Rating 5.0
    Brilliant
  • Rating 5.0
    Very good service
    Response from Dick Lovett MINI Bristol
    Thank you for your 5-star review, it is great to hear that you had a wonderful experience at Dick Lovett MINI Bristol. We will pass on your kind words and look forward to welcoming you back to the Centre in the future
  • Rating 5.0
    Matilda was really friendly and helpful at our appointment
  • Rating 5.0
    Julie is a credit to Mini, and a credit to those customers purchasing motability vehicles.
    So lovely, so helpful and is truly passionate about her job.
    Julie kept me updated regularly with the progress of my car (it took 10 months for build) and was always personable on the phone.
    She genuinely asked how I was doing and always told me I could ring anytime and she would always do everything she could for me not just as a customer, but as a person.
    Previous experiences with vehicle purchases from other garages on the scheme have been fairly negative, and you feel you are not treated as a normal customer would be, and your personal needs are not important.
    Julie never made me feel I was different to any other customer.
    I love my car, and on collection Julie took her time to make sure I was happy with the car, and went through all the controls and features (there is intimately a lot). I often struggle with the simplistic amount of pressure, but I wasn’t rushed out the showroom.
    The car (JCW) is beyond fantastic.
    I have driven a lot of high performance cars over the years, but this car is up there with the best.
    If you are thinking of buying a mini, dick Lovett is one of the most professional, helpful, knowledgeable and personal garages I have attended.
    For mobility enquiries and purchases ask for Julie, she is amazing.
    Thank you Julie, and thank you Dick Lovett/Mini.
    ❤️ 🚘 GP
    Response from Dick Lovett MINI Bristol
    Thank you for your 5-star review, it is great to hear that you had a wonderful experience at Dick Lovett MINI Bristol. We will pass on your kind words to Julie and look forward to welcoming you back to the Centre in the future.
  • Rating 5.0
    As usual, excellent service from Julie.
    Due to my health problems it's never easy - but nothing phases this woman. She has the patience of a Saint-ess 😇 - and oh my does she need it 😉.
    Thank you Julie for always 'being there' for me and making the change-over a fun time.
    Response from Dick Lovett MINI Bristol
    Thank you for your 5-star review, it is great to hear that you had a wonderful experience at Dick Lovett MINI Bristol. We will pass on your kind words to Julie and look forward to welcoming you back to the Centre in the future.
  • Rating 5.0
    Great Customer Service Julie Flood made me feel so at home & so happy, i would come back & use your dealership again.
    Response from Dick Lovett MINI Bristol
    Thank you for your 5-star review, it is great to hear that you had a wonderful experience at Dick Lovett MINI Bristol. We will pass on your kind words and look forward to welcoming you back to the Centre in the future
  • Rating 5.0
    Excellent - would recommend. Harriet was extremely helpful with all the information
  • Rating 5.0
    As usual Julie is a star. ⭐
    This is my 4th Motability car and each time it's a smooth, even a fun, experience. I know for sure I'd never get through it without her at my side. My health is a nightmare and can 'mess up' the hand-overs but Julie takes it all in her stride.
    Thank you also to all at 'DL' - they look after me, keep me on the road, year after year.
  • Rating 5.0
    Absolutely first class service. Julie Flood kept me updated every step of the way and although I’ve had Minis before she spent time with me explaining and showing me the new features on my new car. Nothing was too much trouble and I wouldn’t go elsewhere. Thank you Julie for all you did.

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