Motability Scheme at Sytner Mercedes-Benz Bristol

4.6
Rating 4.6
(53 reviews)
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Lysander Road
Westbury-on-Trym
Bristol BS10 7UB
GB
Phone Number
Call Sytner Mercedes-Benz Bristol on 0117 950 6000
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Daniel Young
  • Naseem Hoque
  • Andrew Evans
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:15 - 18:00
Tuesday07:15 - 18:00
Wednesday07:15 - 18:00
Thursday07:15 - 18:00
Friday07:15 - 18:00
Saturday08:00 - 16:00
SundayClosed

Motability service specialists:

  • Kieran Gardener
  • Reece Martin
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Mercedes-Benz Bristol

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner Mercedes-Benz Bristol

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz Bristol can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz Bristol on 01179506000 to make an appointment with our Motability specialist.

Reviews at Sytner Mercedes-Benz Bristol

  • Rating 5.0
    My positive experience. My sales consultant, Andrew, was truly outstanding throughout the entire process. From the initial consultation to the final delivery, he was knowledgeable, professional, and incredibly helpful in guiding me to the perfect vehicle for my needs.
    Response from Sytner Mercedes-Benz Bristol
    Hello Jamie, Thank you for sharing such fabulous feedback about Andrew. He is super focused on delivering outstanding levels of customer service and it's incredibly important to him that everyone leaves us feeling exactly as you have. He is certainly an asset to our business with his knowledge and experience with the brand and I know that your lovely feedback will mean a great deal to him on a personal level. We look forward to continuing to assist you for many years to come. Best regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Efficient and attention to detail.
    Response from Sytner Mercedes-Benz Bristol
    Hello Timothy, Thank you for the fantastic feedback following your recent visit to Mercedes-Benz of Bristol. We will share your comments with the wider team. It was a pleasure to look after you and we do hope to see you again soon. Thank you again for taking the time to let us know of your satisfaction. Have a super weekend! Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Excellent. Knowledgeable team who really understood both the motobility programme but also the possible needs to of the driver
    Response from Sytner Mercedes-Benz Bristol
    Dear Jodie, Thank you ever so much for this brilliant feedback concerning Mercedes-Benz of Bristol. We hope that the good experience you had will be repeated by many more of our valued customers. Kind Regards, Angie Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    Excellent experience thankyou for your help
    Response from Sytner Mercedes-Benz Bristol
    Hello Christina, We are delighted to hear that you had a great experience with us at Mercedes-Benz of Bristol. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Thank you for choosing us and for taking the time to share your experience. Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Great service
    Response from Sytner Mercedes-Benz Bristol
    Hello David, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Bristol, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Wonderful service.
    Response from Sytner Mercedes-Benz Bristol
    Dear Cilona, I am delighted to learn that your recent visit was a pleasurable one, as we always endeavour to provide our customers with the best experience possible.
    Thank you for taking the time out to share your great feedback and for awarding us a fantastic 5* rating. Your comments are important to us and very much appreciated. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
  • Rating 5.0
    Top service
    Response from Sytner Mercedes-Benz Bristol
    Dear Darren, Thank you for your wonderful feedback concerning your experience with Mercedes-Benz of Bristol. We hope you will enjoy many more years of excellent service from your vehicle as well as from our organisation. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
  • Rating 5.0
    Excellent as always
    Response from Sytner Mercedes-Benz Bristol
    Hello Laszlo, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Bristol, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 1.0
    nothing fixed
    Response from Sytner Mercedes-Benz Bristol
    Hello Timothy, I am concerned and disheartened to read your comments. Perhaps you would be kind enough to contact our Head of Aftersales, Craig Risbey - craigrisbey@sytner.co.uk in order to arrange corrective action on a date and time convenient to yourself. Kind regards. Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Kieran went above and beyond nothing was too much trouble for him and he guided me through the process from start to finish so I’d like to say a big thank you to him
    Response from Sytner Mercedes-Benz Bristol
    Hello Ann, Thank you for sharing such super feedback about Kieran, you've made his day! He sends you his best wishes. We look forward to welcoming you again in the not too distant future, and in the meantime, we are only ever a telephone call away. Have a lovely weekend! Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Great service and very professional
    Response from Sytner Mercedes-Benz Bristol
    Dear Michael, I am delighted to learn that your recent visit was a pleasurable one, as we always endeavour to provide our customers with the best experience possible.
    Thank you for taking the time out to share your great feedback and for awarding us a fantastic 5* rating. Your comments are important to us and very much appreciated. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
  • Rating 5.0
    Excellent all round!
    Response from Sytner Mercedes-Benz Bristol
    Hello Syed-alireza, We are delighted to read that you've had a great experience with us here at Mercedes-Benz of Bristol. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Thank you for choosing us and for taking the time to share your experience. Best Regards. Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Ex great customer service
    Response from Sytner Mercedes-Benz Bristol
    Hello Abdul, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Bristol, your feedback is highly valued and appreciated by us all. Best Regards. Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Ex customer service and even had a nice loan car ,the gentleman that served me was.really helpful, thank you Mercedes-Benz,
    Response from Sytner Mercedes-Benz Bristol
    Good afternoon Jayne, We are delighted to hear that you had a great experience with us at here Mercedes-Benz of Bristol. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Best regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 4.0
    Good service
    Response from Sytner Mercedes-Benz Bristol
    Good afternoon Elaine, Thank you for taking the time out to leave a 5* rating for the team here at Mercedes-Benz of Bristol, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Brilliant customer service
    Response from Sytner Mercedes-Benz Bristol
    Hello Ellen, Hello Giselle, Thank you for sharing your fantastic 5* rating and review the team here at Mercedes-Benz of Bristol, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Excellent service adviser
    Response from Sytner Mercedes-Benz Bristol
    Hello Darol, Thank you for taking the time out to leave a fantastic 5* rating for the team here at Mercedes-Benz of Britol. Your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Good personal service
    Response from Sytner Mercedes-Benz Bristol
    Hello Graham, Thank you for taking the time to leave a 5* rating for the team here at Mercedes-Benz of Bristol, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Brilliant service as always.
    Response from Sytner Mercedes-Benz Bristol
    Hello David, Thank you for taking the time to leave a 5* rating for the team here at Mercedes-Benz of Bristol, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 3.0
    I have answered this but had problems confirming the booking, getting information on understanding message on car screen and following how service was proceeding online.
    Response from Sytner Mercedes-Benz Bristol
    Hello Jeremy, Thank you for taking the time to leave us your feedback. I am truly disappointed to read your comments and sorry to see the low star rating following your recent experience with us here at Mercedes-Benz of Bristol. You are right to have high expectations of the brand and of the service we provide for our customers, the quality of which we normally pride ourselves on and I personally apologise that we did not meet these on this occasion. If you would be kind enough to provide your preferred method of contact and your full name and registration number, I would be more than happy to get our Aftersales Manager, Craig to call you? Best regards, Nicola Lee - Customer Experience Manager - nicolalee@sytner.co.uk

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