Motability Scheme at Sytner Mercedes-Benz Bristol

4.6
Rating 4.6
(43 reviews)
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Lysander Road
Westbury-on-Trym
Bristol BS10 7UB
GB
Phone Number
Call Sytner Mercedes-Benz Bristol on 0117 950 6000
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Alexander Smith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:15 - 18:00
Tuesday07:15 - 18:00
Wednesday07:15 - 18:00
Thursday07:15 - 18:00
Friday07:15 - 18:00
Saturday08:00 - 16:00
SundayClosed

Motability service specialists:

  • Kieran Gardener
  • Reece Martin
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Mercedes-Benz Bristol

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner Mercedes-Benz Bristol

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz Bristol can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz Bristol on 01179506000 to make an appointment with our Motability specialist.

Reviews at Sytner Mercedes-Benz Bristol

  • Rating 5.0
    Great service and very professional
    Response from Sytner Mercedes-Benz Bristol
    Dear Michael, I am delighted to learn that your recent visit was a pleasurable one, as we always endeavour to provide our customers with the best experience possible.
    Thank you for taking the time out to share your great feedback and for awarding us a fantastic 5* rating. Your comments are important to us and very much appreciated. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
  • Rating 5.0
    Excellent all round!
    Response from Sytner Mercedes-Benz Bristol
    Hello Syed-alireza, We are delighted to read that you've had a great experience with us here at Mercedes-Benz of Bristol. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Thank you for choosing us and for taking the time to share your experience. Best Regards. Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Ex great customer service
    Response from Sytner Mercedes-Benz Bristol
    Hello Abdul, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Bristol, your feedback is highly valued and appreciated by us all. Best Regards. Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Ex customer service and even had a nice loan car ,the gentleman that served me was.really helpful, thank you Mercedes-Benz,
    Response from Sytner Mercedes-Benz Bristol
    Good afternoon Jayne, We are delighted to hear that you had a great experience with us at here Mercedes-Benz of Bristol. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Best regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 4.0
    Good service
    Response from Sytner Mercedes-Benz Bristol
    Good afternoon Elaine, Thank you for taking the time out to leave a 5* rating for the team here at Mercedes-Benz of Bristol, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Brilliant customer service
    Response from Sytner Mercedes-Benz Bristol
    Hello Ellen, Hello Giselle, Thank you for sharing your fantastic 5* rating and review the team here at Mercedes-Benz of Bristol, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Excellent service adviser
    Response from Sytner Mercedes-Benz Bristol
    Hello Darol, Thank you for taking the time out to leave a fantastic 5* rating for the team here at Mercedes-Benz of Britol. Your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Good personal service
    Response from Sytner Mercedes-Benz Bristol
    Hello Graham, Thank you for taking the time to leave a 5* rating for the team here at Mercedes-Benz of Bristol, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Brilliant service as always.
    Response from Sytner Mercedes-Benz Bristol
    Hello David, Thank you for taking the time to leave a 5* rating for the team here at Mercedes-Benz of Bristol, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 3.0
    I have answered this but had problems confirming the booking, getting information on understanding message on car screen and following how service was proceeding online.
    Response from Sytner Mercedes-Benz Bristol
    Hello Jeremy, Thank you for taking the time to leave us your feedback. I am truly disappointed to read your comments and sorry to see the low star rating following your recent experience with us here at Mercedes-Benz of Bristol. You are right to have high expectations of the brand and of the service we provide for our customers, the quality of which we normally pride ourselves on and I personally apologise that we did not meet these on this occasion. If you would be kind enough to provide your preferred method of contact and your full name and registration number, I would be more than happy to get our Aftersales Manager, Craig to call you? Best regards, Nicola Lee - Customer Experience Manager - nicolalee@sytner.co.uk
  • Rating 5.0
    Excellent customer service
    Response from Sytner Mercedes-Benz Bristol
    Hello Peter, I’m extremely happy to learn that you enjoyed your experience with us here at Mercedes-Benz of Bristol. I have already shared your positive comments with the team who are delighted with your feedback. We look forward to your next visit and thank you for your ongoing support. Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Great customer service as always
    Response from Sytner Mercedes-Benz Bristol
    Hello Antoinette, Thank you for taking the time out to share your 5* rating and review for the team here at Mercedes-Benz of Bristol, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    First class service from start to finish - outstanding
    Response from Sytner Mercedes-Benz Bristol
    Hello Alex, I am delighted to learn that your recent visit was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time to leave us a fantastic 5* rating and review, your feedback is important to us, and very much appreciated. Kind regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Great customer service
    Response from Sytner Mercedes-Benz Bristol
    Hello Leon, Thank you for taking the time to leave us a review. I’m so pleased you enjoyed your experience with us. Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Taylor was very helpful and an asset to your company. Thank you.
    Response from Sytner Mercedes-Benz Bristol
    Hello Dawn, Thank you for sharing your fantastic feedback, I will certainly ensure that Taylor is recognised for their great work! We are delighted both our vehicles and colleagues have left a positive impression! We look forward to welcoming you again in the not too distant future. Warm regards, Nicola Lee - Customer Experience Manager
  • Rating 1.0
    Poor
    Response from Sytner Mercedes-Benz Bristol
    Hello Jamie, Thank you for taking the time out to submit your review. I am both disappointed and concerned to receive your feedback and would be interested to hear how we could have made your experience a better one and to establish what went wrong. Looking forward to hearing from you. Best regards, Nicola Lee - Customer Experience Manager - nicolalee@sytner.co.uk
  • Rating 3.0
    Lovely Staff - freezing showroom and coffee area - toilets warmer however and very clean Nicola these areas have been cold for long time we were told and it seems this happens every year - not good for people with mobility issues or anyone who has to wait for their cars. I’m pleased to hear in your reply things were improve and warmth will return to this Dealership
    Response from Sytner Mercedes-Benz Bristol
    Hello David, Thank you for sharing some feedback following your recent visit to Mercedes-Benz of Bristol. Your comments have been noted and discussed with our Head of Business. Please accept our sincerest apologies for failing to meet our usual high standards on this occasion. The heating temperature has been increased as we are always wanting our customers to feel comfortable and welcomed. Thank you for bringing it to our attention! Looking forward to you visiting us again next time. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Polite and helpful customer experience
    Response from Sytner Mercedes-Benz Bristol
    Hello Paul, Thank you for sharing your fabulous 5* rating and review for Mercedes-Benz of Bristol, we are delighted you have rated our business so highly. We appreciate your positive feedback and we look forward to welcoming you again next time! Best regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Excellent very good service staff are very helpful and friendly thank you
    Response from Sytner Mercedes-Benz Bristol
    Good morning Abdul, Thank you for posting your 5* rating and review. I'm delighted that you have received good service from the team here at Mercedes-Benz of Bristol and have taken time out to provide this wonderful feedback. We very much look forward to welcoming you again next time. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Great service, and very helpful team.
    Thank you
    Response from Sytner Mercedes-Benz Bristol
    Hello Julie, Thank you for sharing your fabulous 5* rating and review for the team here at Mercedes-Benz of Bristol, we are delighted you have rated our business so highly. We appreciate your positive feedback and we look forward to welcoming you again next time. Best regards, Nicola Lee - Divisional Customer Experience Manager

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